Horrible experience. They messed my order up and was very rude when I brought it back. Won't be back!

Horrible Called in an order & it sounded like they couldn't care less. I asked if I could get all flats (which I did get) but my question was ignored. And they took my name & just hung up while I was asking a question. When I picked up, Mario was behind the counter wearing a black hoodie the displayed a Large red hand flipping a bird. Nice impression for customers! ? The menu on the website showed it was updated 2 days ago. I ordered 10 party wing for 12.99. I got there and the price was 14.99 & they added 2.47 Tip without any notification at all. That should be illegal! The wings were decent but rather small compared to Wing places that care about their customers. Will Never go back! Owner needs to get a decent staff. read more

They're fire - the flavor is sooo good. Not over cooked like at some wing joints! If you are in the area and have a craving for some really good wings then Kelvin's is the spot for you. read more

I called in an order for some wings and they were very pleasant. They didn't mind going through pricing with me at all. She made sure I was completely satisfied after our conversation. When I picked up the wings they were hot and ready to go. Now, the wings made my visit all the better. They were delicious. Everyone enjoyed them. I had the seasoned and hot kind. Whenever in the area, I will be sure to visit again. Thanks to the staff! read more

Kelvins Hot Wings - the inside of a restaurant - Chicken Wings Near Me - Cordova, Tennessee

Hot wings are okay but they are entirely too slowww! And they seem not to care. Take it or leave it attitude. Bad customer service!!!!

Reasonable priced wings. I got the whole wings with a dry rub and they were really good! Fries are fresh and the cashier was helpful on the phone when I ordered and when I came to pick up. I'll definitely order from this location again. read more

Omg i went here on October 10th for my daughter birthday party. I ordered some beans and fish and there was a living cockroach in the food! That wouldn't be the first time i or a friend has seen a insect in this establishment. And talking to and showing the owner name Jimmy seemed it didn't phase him. No refund no nothing just an "im sorry". I wanted to cry i was so upset that ish is unacceptable. read more

Kelvins Hot Wings - I ordered some beans and there was a livin roach in the food! That wouldn't be the first time i had seen a insect in this establishment. - Chicken Wings Near Me - Cordova, Tennessee

I called 4 times with no answer so I thought dang they must be busy let me get up and go. It's 8:10 I walk in to one person sitting in the restaurant and the lady behind the counter saying we finna close and the cook or whoever he was acting like me wanting to spend money with them was an inconvenience. I want to support black businesses but when this is what you get what do you do???? The food may have been good idk because I was basically refused since they close at 9.....Never again. read more

Menu prices online has been drastically changed. I ordered 20 traditional wing for $14.95 as posted in 2 places on Yelp. When I picked them up he said they had gone up to $25.95. Huge difference. He needs to submit new pricing. I would not have gone for that price. When I got home the wings were the smallest I have ever been served but they had a good flavor. The seasoned crinkle fries had no seasoning and the onion rings came right of a frozen bag. This will not be a repeater. read more

Wings are not that good and the service is terrible 45 min wait for 15 wings just don't worth it. workers were outside not caring about people waiting. Bad all bad read more

Kelvin's has great food but horrible service. They will tell you that your order will be ready in 15 minutes, but 40 minutes later you'll still be waiting for your order. The workers inside have ZERO customer service skills. Are you calling in an order? Be prepared to be put on hold while you hear in the background what they're planning on doing after work. If you want great food and horrible service, try them out. read more

This is average wing spot. The wings are pretty small compared to...well any other reputable non-chain wing establishment. Sorry, there is just too many other wing places that do it better read more

The wings are really delicious but the customer service is bad. We called back to back with no answer. They finally answered put me on hold and 15 min went by with no response. read more

The guys that were there today were nice and offered suggestions for wing flavors. I tried the honey hot and was satisfied with the flavor. Not too hot and not sticky and sweet like some places. I'll visit again for sure. read more

I tried..#sigh. Wanted whole wings..the wait was 30 mins! No, thanks. To make matters worse, the cashier tried to convince me to take party wings....#sigh Not unless you're giving them away! Lol . At least he was smiling. I wanted to patronize this community business but it ended ip being a waste of time. This was my first time here...shucks.. If he were more accommodating or had given an explanation for the long wait time, I would have been more forgiving. But I think I'll just try somewhere else. read more

I ordered online. It showed on the site that they accepted my order. When I got there, they were closing up an hour and a half before. They couldn't find my order then they said they ran out it chicken. I'd already paid but the manager wasn't there so I couldn't get a refund until the manager called me back. Will never go back. read more

We visited today for the first time and it was just like in the past, easy to pass on. I was disappointed to be told that we had to order 50 wing in order to get more than one flavor. 50 wings? Really? So we got all hot and the hot sauce was extra salty and too sweet. Nothing has really changed. Still reminds me of their old Frayser location...nothing to brag about. We'll continue our love affair with WingStop so we can mix our 10 and 15 pieces to our liking. read more

I called in my order, they said it would take 20 minutes but they actually took an hour. I waited there for 40 minutes and when I got my food it was cold. I understand they are busy, but at least communicate with your customers when they're sitting in your store. I will not be going back, which is a shame because the food was actually cooked well, but the service was not well and it was cold. read more

This is one of my favorite spots to grab some hot wings. The atmosphere is very professional and the food is even better. I give this establishment 5 stars you won't be disappointed. You should try the honey hot flavor it's amazing!!!! read more

Kelvins Hot Wings - Great food!!! - Chicken Wings Near Me - Cordova, Tennessee

Bad business practices. We've patronized this establishment many times. The food is good but we've had a couple of issues when they've run out of chicken. Twice, when we've called to place our order and gotten there to pick it up we were told there wasn't any chicken, they ran out. Last night, we called in an order at 7:30pm. My daughter went to pick up the chicken (8:09 pm paid for it) and was told it would be another 30 mins because they were busy. She sat in the establishment for over an hour waiting on our food to only be told we lost your ticket and AGAIN we have run out of chicken! By this time it was after 9pm (7min call from me to the establishment to find out what was taking so long ). We were told to come back today and get the food along with additional for the inconvenience. This was fine since it was so late. After speaking with two other employees and then the owner today, I am disappointed to report that we still have no chicken and no refund. I sent a text photo of the receipt purchase 8:09pm along with screen shot of the phone call I made to the restaurant at 9:09m to find out what was going on. After two calls with the owner, he refused to review his camera and do any further investigation to make our situation right. What's worse!!! He also accused us of being in cahoots with "HIS" staff to steal food. And proceeds to tell me how he has untrustworthy staff (not my problem). Bottom line: Although, our purchase was $12.02, the lack of interest/investigation and the false accusations made by the owner have permanently lost our business and those we have referred to them. I told him to keep the money if it meant that much. I wish Kelvin's Wings the best in the future. I'm sure Mr. Kelvin whomever his is would not be pleased. read more

OK I actually used to live by the father of this establishment . So when I saw it in Cordova I wanted some wings. I really liked them years ago, the one in Raleigh and Frazier. However I have come to this location several times, every time the wings were delicious they always got the order right how ever it always took at least 45 minutes when they said 15. Would have been just fine if they did not have such an unprofessional rude unedjucated people working at the Front. The cashiers need replacements. I mean seriously about 4 or 5 people I know no longer come there because of the rude young girls that work in the front. Which is sad because I'm sure they have lost plenty of business and don't even know it read more

First off...it is 11:40am and they are not open...they are supposed to be open at 10am! No sign stating return time/opening time nothing! TYPICAL. Secondly..seriously EVERY time I come in they never have "enough" of any certain item to fill my order. Example: " I'd like two large orders of fries"..."we only have enough fries for one small order"...and this is stated after they have ran my credit card for the order! EVERY TIME without fail!!! How do you not have enough inventory for even 2 lrg orders of fries!?!? I cannot relate! Also I am in Cordova, TN location, not sure why yelp has me in CA! read more

Kelvins has the best wings in Memphis. Undisputed. They left Millington so we tracked them down and eat there at least once a week at their new location. On everything, if you want wings go to Kelvins. They even got the wet lemon pepper y'all c'mon. read more

Lemon pepper WINGS N FRIES a tab tib salty but delicious .... Customer service was great! I love trying new wings spots and i def would recommend this place . oh yeah and the prices are great! read more

Kelvins Hot Wings - Lemon pepper WINGS N FRIES - Chicken Wings Near Me - Cordova, Tennessee

Customer service is awful. I callI called in my order I even verified the order TWICE. They never even ask my name. I get to the restaurant and nobody speaks. I stand at the counter for 10 minutes before I finally say something. I am extremely nice as I ask for my order and the young lady gives me blank look and tells me I ordered a 5 piece. Ummm... what. Ma'am you never even asked my name. No one apologizes or even attempts to fix my order. Everyone stood around and looked at each other. I won't be going back or recommending this establishment to anyone. read more

Kelvin's Hot Wings are my go-to hot wing spot when I want to order out. I would not eat inside due to the drab interior but the wings are some of the best in town. I have had issues with ordering in the past but them seem to always make up for it. I will continue to order from here. read more

LOVE their food and service and I want to keep coming back here, but my order is different everytime because they are ALWAYS out of something. The past 3 times I've been here they have been out of ice, and fry seasoning read more

Let me start off saying 50cent wing Wednesdays- BOMB IDEA (the good kind of "bomb" that is)! Ordered 5 Extra Hot & 5 Lemon Pepper wings. Food looked ok, like normal wings. Got home & ate them. Never again! I'm a foodie; so my standards regarding flavor is High, but Unfortunately the flavors were just Off (not even average which I would've been ok with for 50 cents!). - Extra Hot Wings tasted like your average run of the mill mild. Some were a little tough in some places. Flavor was just so-so. - Lemon Pepper Wings ODDLY tasted sweet! No lie unfortunately. My friend even tried & agreed. That was the Only thing I tasted on the wings. No salt or anything else. I added my Own seasonings & some Real hot sauce to help make it actually palatable. But for 50cents I'm Not throwing a fit, but will Never be back or recommend. read more

I love this place. Maurice is always at work. Cooking, and taking orders. I find that so funny, and cute. Why? Because he do it with effort. Thank you guys for these good ole wings. Best fries! read more

They are located in a strip mall that doesn't appear to have very many businesses and the decor could use some updating but don't judge a book by its cover. Their chicken wings are on point! I had the lemon pepper and will definitely be returning for more items.They have more than chicken wings. Join their text list so you know of their specials and call your order in since it is all cooked to order. read more

VERY UNPROFESSIONAL & RUDE! This place is a joke. I've tried to support this business a few times since they have opened and each time something happens. The last time I placed a to-go order and received my food in a plastic Kroger bag. Well, tonight was the final straw. We called to place an order and the guy asked if we wanted to make it a combo... so we asked if that includes fries only or if it's fries and a drink... his response was, "It's a simple question... yes or no" AND THEN HE HANGS UP THE PHONE. Wow! Kelvin's will never receive our business again. read more

I had a piece mild soooooo good!!! The fries were seasoned just right and the wings weren't too spicy. Just perfect! It was also ready 10 minutes after I called it in! read more

Worst service ever!!!! They only have boneless wings and tenders and they take forever! Be prepared to wait for more than an hour for some tenders and they only have two people working the whole store. The lady was taking orders with a baby in her hand for crying out loud. If your okay with your food taking forever than it's okay. read more

Tried them on Saturday and now I'm back here Monday. Very good wings. Nice variety of flavors. Whole wings are juicy. Worth the wait. Sign up for text alerts for 50¢ wings Wednesday. read more

I had gone two other places that were closed, on a football Sunday? How are you gonna watch Eagles Falcons with no wings? Thankfully Kelvins was open and they were very friendly and helpful. Whole wings were amazing-Served hot and very crispy in a nice togo container if you are going to a party. Chicken tenders were very crispy too and well seasoned. Everything seemed hand made too so that added to the goodness. They have fried okra and many other sides, and flavors for everyone. So good I'm eating them right now. Good to support local business- will be back! read more

I love Kelvins wings. I eat there frequently and their pretty consistent. Love the Wednesday's special too.

In town working! Wanted to find a good wing joint! Well I found it! Service was exceptional & The Season hot wings were awesome! Will be back. read more

I loved your wings. I went in there on Friday after culinary school and there wings were awesome. I have lived in Memphis all my life and have had all different kinds of wings from different shops all over the city and I can say they know what they are doing. They need to work on there advertisement and make a commercial and put adds out all over the city to help there business. They also need to look into doing deal and coupons to make there business pick up, but other than that Kelvin you were right those wings were awesome. :-) read more

I tried to give my business to this place, Almost everything on the menu was not available. I didn't want wings so I was just S.O.L they have young kids up front that don't have a clue about customer service! I pass! I bet the good reviews are from their friends/family read more

I've been looking for a great wings place close by and this place is fantastic. The wings are perfectly seasoned and very flavorful. I highly recommend it. read more