DO NOT USE THIS COMPANY!!!! I CANNOT EMPHASIZE THAT ENOUGH. They have 100 phone numbers none of…read morewhich work. They say "this is the reservation desk," "This is not (your company)," You need to contact your company." The list goes on. They tell you you have the wrong phone number but it's the one on their website and they refuse to give you another number. They refuse to allow you to speak with a supervisor, which probably wouldn't do any good anyway. People are RUDE, cannot speak English, and hang up on you when you cannot understand. I purchased an airline ticket through them. When I called to get a receipt, I was told that I had purchased a ticket for "standby," which I absolutely did not. Last year, I had the same problem. They say you purchase a "standby" and then want to charge you extra to get a confirmation that your flight is actually booked. I cannot say enough bad stuff about this company. Their employees are beyond hateful and totally unwilling to help you. Next time you want to book a flight, do it directly through the airline. The price is the same and the headache is not nearly as bad. THESE PEOPLE ARE AWFUL AND I WISH THERE WAS SOME WAY TO GET THEM OUT OF THE LOOP ON EVERYTHING, AS IN DO AWAY WITH THAT COMPANY FOR GOOD. THEY ARE HORRIBLE. Wish I could give them a 0 rating or even a -10. HORRIBLE. This has been my experience and I will never use them again for ANYTHING. You shouldn't either. Save your sanity.

When I came to Brian, I was a mess - I was 7 years behind on business taxes! I only owed for a few…read moreyears, but Brian made the process very easy for me. Granted, I kept really good records during the years, but Brian guided me through the process, pointed out where my pain points will be, and helped me catch up and get straight with IRS and state. There was no judgment on his part, and the whole process made me wish I knew about Brian's services sooner, I would have saved buku in late filing penalties. I would recommend Blue Ridge Bookkeeping for sure - much better experience than "one size fits all" type tax prep services.

Mike and his staff are absolutely great to work with. Absolutely trustworthy, and you know that…read morewhen you hand everything over you're in good hands, and it'll be done on time.

Ellis is an outstanding agent. He is knowledgeable, responsive, intelligent, and he cares about his…read moreclients. I have had nothing but good experiences with him and highly recommend him.

I was with Ellis for at least a decade and like an idiot, went to another company when my husband…read moregot a lower quote on our policies about a year ago. Ellis and Darlene were definitely "there like good neighbors" for me during several events over the years.

Davie Honaker and his State Farm Insurance Company are amazing to work with! I got a quote from…read morethem from a referral. I was amazed at the amount of money he saved me on my car insurance, but also added home insurance that saved me even more money than I was paying for just auto insurance from a big company! Highly recommend that you reach out to them for all of your insurance needs!!!

I contacted them and asked if they were taking in new clients. I wished to move my whole company's…read morebusiness to them. I was later contacted by the receptionist who I had previously spoken to (who had indicated that they were taking in new clients) to check back next month. Completely blown off. Marie C.

Kim and her staff are amazingly dedicated. Kim has been my accountant and advisor for years and I…read morewouldn't go anywhere else. She has my best interest at heart and we have built an incredible work relationship. She and her staff always provide what I need to make my businesses the best they can be. Thanks AOB

Worst insurance agency I have ever dealt with. Lack of communication and cost me money:…read more I asked the president of this company, Peyton Howard, to take on my case for getting home insurance. Weeks after I thought everything was set (I filled the application with him, signed, everything seems like a done deal and there is no further communication with him), I get a bill from my lender stating that there were complications and they are charging me a fee which I let Peyton know about and even ask if he still wants to be my agent. Not only does he not reply to my email, follow-up email, or acknowledge anything about the loss of money (which I was not requesting him to reimburse. I was just letting him know). Unreliable and not only useless, but hurtful. I wish I could post my email exchange with this man to show how negligible he is. His mistakes and lack of empathy cost me. Another occasion: He said that time sensitive mail that he sent to me was returned to sender. This almost NEVER happens to me, unless he never sent me mail in the first place. Now I feel lied to as well. Even if it was returned, he had my email and phone number. No communication whatsoever.

I've known the Howard Family for years personally & darned if they aren't the most professional…read morefolks in Bedford. I had a few incidents on my driving record & it was tough to find good rate. Geico is FULL OF LIES--Garry & his team are not! They'll search all corners of the insurance world. I know they deal well with other more complex policies, for example, SR-22 policies as well. When I moved to north, I was sorry to leave them behind! They also sell home, life, employer benefit packages, & an array of other protection products. Call them-you'll see the difference between a big name where you're a number & a local agency where you are YOU!!

I was referred to Shelley by a good friend and I'm so thankful I called her. She helped me with…read moreMedicare B, my supplemental and prescription insurances. She held my hand through the maze that is Medicare! I'm now ready to retire in a month! I highly recommend her services. You don't have to figure it out by yourself. Call Shelley.

Had the best customer service from Johanna!. Very sweet and insightful. Recently moved out here…read morefrom CA she made switching over from my previous car insurance so easy and hassle free. Not only was she able to get me a great price but was able to find me saving options as well. I highly recommend them. Wouldn't go anywhere else.

Great Insurance Professionals in Vinton, Virginia!read more