Super fun shopping experience complete with champagne and unlimited customizations! Staff are welcoming, friendly and very knowledgeable. Various colors and textures of hats available for men and women. Wonderful customer service - I joined a gal pal while she selected a hat for her rehearsal dinner. We spent quite a bit of time here. So many things to check out adornment wise for hats. Beads, feathers, pins, stamps, and so much more. The store itself is classic western style making it fun to walk around. Loved how the even the hat rim could be customized as well with just a little heat. There's a sister store in Aspen as well - which is very popular with locals and visitors alike. Recommend if you are looking for something truly special and unique. As with most things that are well made and custom you can expect to pay a bit more. read more

Kemo Sabe - Gorgeous choices for accenting your hat - Accessories Near Me - Vail, Colorado

A classic Colorado pit stop for all your customizable hat needs. The store is dog friendly too, our pups loved visiting! read more

Kemo Sabe - Accessories Near Me - Vail, Colorado

Bailey changed my life. I feel more like the man I've always wanted to be when I wear my hat. I have confidence and passion for myself now. Thank you so much! read more

What a cool experience. This place is kind of what you make it IMO.. do not go in if you don't intend to spend some money. If you're not going in for a hat, they've got some jackets, sweaters, and boots to look at (which was my original intention), but I quickly realized that the hat would be a one-of-a-kind item to own so I could not resist. The only reason for the 1-star off is mainly because the drinks they offered were a little disappointing for such a high end store. We waited outside for ~20 minutes since all the attendants were with customers, and only were offered canned drinks vs. actual drinks from the bar upstairs. (which btw, the bar upstairs is closed off normally unless you're a really high roller I think). With that said, when we got inside, I saw some customers getting actual cocktails made and brought down to them. Share the love eh? HOT TIP: When you walk in, the LEFT side of the store are their Beaver hats, an the RIGHT side of the store are their Rabbit hats (aka more affordable). For my rabbit hat I spent ~$600, which included some fabric around the base (~$10 per strand), some feathers (which are free) and the branding (which is free). It's not cheap but will last forever it seems (fine in rain and snow). I'd recommend stopping in to check it out for sure! read more

Kemo Sabe - Accessories Near Me - Vail, Colorado

I have never been treated more rudely by staff in my entire life. I was looking at cowboy boots and tried to get someone's attention. At first, I thought it was coincidence but then it was so consistent that I realized they were actively ignoring me. I even said "excuse me" to a woman who walked right by me. Finally, I cornered someone and asked for two sizes to try on. She told me the price of them and didn't move. I had already looked at the price. She finally brought out the sizes. I ended up buying two pair and I genuinely love them. Unfortunately, I will never walk into this store again. I am baffled at how consistently this seems to be an issue. It's as if they're trained to discriminate by whatever metric they see fit. So as someone who dropped hundreds of dollars that day, they lost a repeat customer based on the absolute ick I got from every single person working here. read more

My wife shops, I get to drink cocktails. Really, really, really good cocktails. My favorite kind of cocktails, the free kind that also taste delicious! The cocktails taste as good as my wife's new hat looks. She also bought a gorgeous belt that I can't wait to take off. I now like shopping with my wife. Cheers to the bartender upstairs and the very kind staff that took care of my wife's shopping needs! read more

This was an outstanding experience working with Anthony at the bar and Kristen and the team. We had an amazing charcuterie board, a master bartender, and our Hat Experience blew us away. Everyone walked out with a perfect hat for them - and I would highly recommend this experience at Kemo Sabe Vail to everyone. read more

Kemo Sabe - My hat - with my island home and a over my house. Simply amazing - Accessories Near Me - Vail, Colorado

I soo look forward to my yearly visit to Kemo Sabe Vail. The vibe is excellent and the folks working are all pros! My husband and I always make an afternoon of it and have the best time. Everyone I've worked with has a great eye for the details, and a special shout out to Kristin for being the best! read more

I had the pleasure of working with Grace to create my dream hat yesterday and I could not have asked for a better Wrangler to work with. Her knowledge, style, and just overall friendly demeanor made the experience so special. She was never pushy, always honest, and went out of her way to help me find exactly what I was looking for. I HIGHLY recommend working with Grace to find that special Kemo Sabe Hat. read more

I want to thank Olivia who was most helpful in helping me choose my perfect hat. Since this is an investment piece, fit and accessories are a must. She pointed out the differences in hat styles and price and suggested great hat band accessories. I am extremely excited to be "styling" my new hat. read more

I had to be dragged into this store by my friend who had just purchased a hat in Aspen a week earlier. I needed another hat like I needed a hole in the head, but I was transfixed from the moment I entered. I'm a FIEND for all things Western and this place was a truly magical experience. The service was very personal and the salesgirl was pleasant and attentive (and the free cocktails didn't hurt!). I walked out with my dream hat and I'd sleep with it if I could. When I return in February, I'm going to take it in and add to it. This store is MAGIC!! read more

We had a terrible experience here at this location of Kemo Sabe. We have been to the Aspen store before but we were here at the Vail location on Thanksgiving day. My husband wanted to bring me there for a Christmas gift and we ended spending a huge amount of money. We got a hat, boots and a coat. I wore the coat right out of the store and the minute we left the flimsy belt loop broke. We were dealing with Luisa who assured us that if we shipped the coat when we got home, the designer would be back in the store in December and they would ship me a brand new coat. There were also scuff marks on the coat at the time but they didn't have another in the store. We exchanged numbers and by the time the dates came and went, I didn't get any updates. They sent a label for postage. Somebody from the store called and nobody had communicated anything with her. She told me that the designer was not making any more so and had no idea why I had returned the coat. Then she said they would "fix the beltloop" (which was a tiny string and I wish I just kept the coat because I didn't see it again for 2 months. They called and for the 3rd time I gave them my address to send me back the coat. I had to call the store a few times until I finally got the coat back in January. It was a bad experience and the only explanation was that Luisa dropped the ball. For the amount of money we spent there, I will never shop here again. There was no real apology offered. read more

Staff amazing! Bartender is truly a mixologist educating and an incredible product. An amazing experience that is a must do! Every aspect - enjoyable and memorable! read more

Odd retail model. They had the entrance roped off but let us in when we said we Just wanted a pair of gloves. Had to give an email address before she'd sell them to me. read more

Kemo Sabe will help you unleash your inner Beth Dutton! These gals will fix you up with the hat, turquoise & silver band, stingray belt with a turquoise buckle... and pour your posse a Shot Ski of tequila to boot. They even branded my hat with my initials. Ill never see my fringed Louis Vuitton bag coming and going. Its unique as is everything in the store. What a blast. They are super busy and you have to be patient. There are LOTS of tire kickers walking around so the sales people cant spend too much time with those who are 'just looking'. Must let them know when you are ready for help to buy. Love this store. read more

Kemo Sabe - Unleash your inner Beth Dutton! - Accessories Near Me - Vail, Colorado

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Kemo Sabe is Amazing!! It's a Wonderland of western boots, hats and art for everyone! Everything about it is cool, beginning with the awesome staff greeting you as you walk inside. Everyone is so warm, welcoming and so chill! They work well as a team and you are having so much fun inside you forget that you are shopping! I liked the whole staff a lot, but I am partial to Kristen. After talking to her for a few minutes, my husband and I felt like we were talking to a friend. She's one of the best sales people I've ever had! The products are well worth the price. Handmade and each original. You get to pick your hat and then design it with tons of different jewelry and you can brand with your initials. I picked 3 pieces. Choices are endless. My husband and I walked out, 3 pairs of boots later and each wearing our new cowboy hats. I kept hoping that Kristen would text me before we went back to D.C. and tell me the other pair I loved had been delivered in my size, so I'd have an excuse to go back to Kemo Sabe! Cannot wait to go back, but in the meantime I can always text Kristen!! read more

Kemo Sabe This place was absolutely fantastic. Handmade boot, kick ass hats, classic silver, vintage quality turquoise necklaces, bracelets, earrings, purses, hats. Nancy who had her collection of Vintage Turquoise jewelry was a hoot. What great energy, love her. Haley, Angelica and Paige were absolutely a delightful. They made out shopping experience.... well let's say, we bought more, love these women! Any time you go in, please tell them hello from me. I WOULD RECOMMEND the shopping experience. read more

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Outstanding service, cool hat shop for all. Have a few drinks while your Sig other shops- I don't see the issue. read more

Kemo Sabe - Boo, with hat - Accessories Near Me - Vail, Colorado

Worked with Kerry, she was very helpful to find a hat that fits my head and my budget. Picked some cute brands including my initials so nobody besides maybe MC hammer will want to steal the hat. Love going in here with all the gorgeous jewelry and boot selection! read more

Kemo Sabe - Hat branding - Accessories Near Me - Vail, Colorado

Absolutely wonderful store and staff. We enjoyed making custom boots and custom hats, we even had a belt made for my fiancé to match his boots. read more

Kristen Muller at Kemo Sabe Vail made our experience 11/10! Her patience, attention to detail, and persistence with finding and designing the perfect hat is something that is hard to find. We loved her so much that I will be traveling back to the Vail store next year just so that she can help me with my next perfect hat! Thank you, Kristen, and thank you Kemo Sabe Vail! read more

Kemo Sabe - The hats we made - Accessories Near Me - Vail, Colorado

I've been wanting a custom hat for years. We decided to hit up this store an hour before close and Maddie was so sweet! She helped me with every step and made it so special! I didn't know what I wanted so I followed her vision. Maddie did not steer me wrong. I've had my hat less than 24 hours and have already got a ton of compliments. Thanks Maddie for all the effort you put in to what you do! read more

Kemo Sabe - Accessories Near Me - Vail, Colorado

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I don't write online reviews ever, but I feel that I've had no choice but to write about this because of my frustrating experience with Kemosabe. I went to the Vail store and wanted to buy some boots. They didn't have them in my size so they said they'd order them from the Aspen store and have them delivered to my house in 4-5 days. Those days came and went and my boots never showed up. I emailed customer support to see what was going on, as they had never sent me a confirmation email or any shipping information so that I could track the package. Anyways, after receiving a call from customer support, I was told that it was their fault that they hadn't shipped the order, and that they would get it to me by tomorrow. I was satisfied with that answer and waited for the boots. A few days had passed, and still no boots. I emailed and called customer support and after a few days they finally told me that they were going to refund me for the boots, without a sound explanation as to why they couldn't ship it, or why they didn't bother to tell me until I had to reach out multiple times. They did refund me for the boots, but not for the pricey shipping fee. I told them this and they said they'd look into it within the next couple of days. I've been told this multiple times already, that someone is on vacation or that they are out of office. I don't feel that they are pursuing this urgently at all. I am still dealing with this as it has been over 2 weeks since I've purchased these boots. I've been kept in the dark about what is going on. I assume that they never ordered my boots, and in the meantime sold them to someone else, hence the prompt refund. For such a prestigious brand, I'm shocked at the lack of accountability and recklessness Kemosabe has been with my money and time. I didn't want to be that person and complain online, but I feel that I have no other choice than to make this public. For anyone who is thinking about ordering from Kemosabe and having your item delivered: don't. read more

Love my experience every time I go here! Chase is a rockstar and knows what you want/what looks good. I also loved working with lily and Kaden. They were excellent in helping us make the right decision for our hats. They went above and beyond in bringing in a hat from aspen for my friend before she left so she could take it home. The experience isn't cheap but these hats will last you a lifetime so, enjoy it! read more

Second time purchasing from this store! Kirsten is the best! Sometimes when I walk into this store with so much going and so many options, it's overwhelming. But she was patient with me and didn't push me to get a bunch of extras like feathers, knives, etc. it was a no pressure sales experience. I bought my 3rd hat and told her I wanted more neutral western basic versus my other 2 boho cute ones that had feathers, laces, color, branding, etc.. I'm so happy with my silverbelly Minturn and her amazing customer service!! She sent my hat to Texas with the sweetest note, too! I now have a friend for life! Definitely go see Kristen if you want an experience with someone who has a Texas-sized heart :) read more

Kemo Sabe - My new classic silverbelly Minturn with pony hair hat band - Accessories Near Me - Vail, Colorado

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I absolutely fell in love with this store. Western themed with some beautiful high quality items such as leather boots, cowboy hats, unique knives, and stunning artisan jewelry. I initially walked in to look at hats and became easily hooked by the jewelry. I bought some feather shaped sterling silver earrings as an early birthday gift to myself. And the women who run the store were so friendly and helpful I was pulled to stop in again the next day and couldn't resist buying myself a gorgeous turquoise ring. The store is well organized and full of treasures. I encourage you to stop in when in Vail. read more

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SO disappointed with the entire experience. When I walked in I began trying on hats. I was in the store 10-15 minutes and not a single sales person approached me. A drunk employee came to me and gave me a glass of champagne and when I asked her to help me she said "I'm only the lonely bartender, but I'll get someone for you." Waited and waited. No one came. I figured they were all busy helping other customers. Then, to my surprise, a snotty women walked in (drunk) and yelled "who's ready to sell me a hat?!" Immediately, 4 sales women surrounded her. Ironically, she didn't buy one.... Lost a sale on me. The only reason I give 2 stars is because they gave me glass of champagne. Merry Christmas, Kemosabe Thanks for the drink and even more, thanks for saving me $700+ read more

Kemo Sabe - Store front - Accessories Near Me - Vail, Colorado

Great service and experience! No better place to get a custom hat. The folks that work there are fun and creative!

Hey Everyone! Come see Kristen if you are looking for some authentic western wear in Vail. This girl will take care of you and find what you love! She is your inside connection to what is right for you. Love you Kemo Sabe! read more

The hats are beautiful and the selection is endless. I would have loved to purchase one, but if I am spending four figures on a hat I expect a greeting and service. The place was packed and FIVE female workers were gossiping and no one was being assisted. After trying on 14 hats I figured out my size and will be ordering a Stetson. read more

Kemo Sabe - Hat price - Accessories Near Me - Vail, Colorado

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Kristen is lovely work with. Excellent boots and other very high quality tasteful/very fashionable goods in this place, i bought a beautiful leather jacket here - had multiple ladies come up to me complimenting me on it. I want to buy all the leather bags, boots, jackets and hats in this store . Oh and they served me a drink while i was shopping - incredible service. Don't know how anyone can give this place less than a 5 star review . Thanks again, Arthur read more

Kemo Sabe - Accessories Near Me - Vail, Colorado

One of the worst experiences shopping. Staff were rude and very pushy. My wife was very exited to look for a hat and no one was helping us. We went up stairs to get a drink hoping more help would be given. When a staff member asked if we were buying something and we said we weren't sure and they told us they don't serve to non paying customers. After that we left. I do not recommend this place unless you are an experienced shopper. read more

Honestly a shame that I'm leaving this review because I walked in extremely excited to experience Kemo Sabe for the first time, but by the end I couldn't wait to leave. Courtney had a terrible attitude, and made several passive aggressive comments essentially telling us to hurry up. We brought our concerns to another employee who brought the manager of the store over to us, but in truth there was no real solution. Courtney continued to be the one helping us and brought up how we "made it awkward" and "made her look really bad" by bringing the situation to a different employee. So unprofessional and honestly, bratty. Had the worst first experience, thank you Kemo Sabe Vail. read more

Rudest employee I've ever encountered in my life. After spending over $1000, she even apologized to me and said "I should have eaten a sandwich" implying she was hangry while helping me. What a joke. Ps - the branding on my hat looks rushed and horrible. Had I not felt so uncomfortable, I would have complained, but I literally couldn't wait to get out of the store and I didn't even care what the hat looked like at that point. Horrible experience and that'll be the first and last hat I'm buying from this brand. read more

LOVE! My favorite hat. We picked one our for a wedding. I will cherish this hat for the rest of my life.

Had a great experience today in Kemo Sabe. The customer service I received from Lilly was great! She helped me understand and find exactly what I was looking for. Great personalized experience, thank you!! read more

Ripoff. They advertised in the Vail Daily they were having a "Locals Sale". When I asked about it they danced around it and said they just have the same items as on their corporate website and that there is nothing special for locals and they dont verify your local residence. I was looking for a hat and they had one table with a few of the same hats just different colors and sizes all the cheapest ones on the corporate website and none of the more higher priced sale items. Also when sizing me they tried some of the hats on me with different colors and even though the same size, some fits like a vice and some you could spin on my head. Their excuse was "they are handmade and vary in fit!!!!". This place is a joke and should be shut down. Also no one was buying but rather just heading to the bar area. Why not just call it a bar. Maybe thats how they sell merchandise by getting you drunk and then directing you to the sales area!!!!!!! read more

Wow!!! Amazing leather goods here! Beautiful boots, bags, wallets, jewelry. I had my eye on a GORGEOUS pair of earrings- crawlers to be exact crafted from 18kt rose gold and pave diamonds! Such a cool store, definitely worth a stop! read more

Everyone that walked in before me and after me was greeted or asked if they needed help. I'm brown so I guess it was assumed that I'm poor and can't afford anything. It seems like they like to hire ignorant airheads that like playing cowgirl dress up. I was just looking to purchase another $1000 western-style silver onyx bracelet like the one that I was wearing, but like Julia Roberts said in Pretty Woman, "Big mistake. Big. Huge. I have to go shopping now". read more

What an amazing experience relative to customer service! I am not a huge Western dress kind of guy, but a friend of mine told me this was one of his favorite stores in Vail. I know why now! They have an amazing selection of curated boots, vintage Louis Vuitton repurposed bags, great 's, and William Henry Knives, pens/ money clips to just name a few. Laura and her coworkers were incredible. They spent time getting to know us, asking friendly questions, and all without feeling any pressure of making a sale. The first night we came it was just a cool opportunity to browse. They invited us back with a note to come during happy hour I came back a following visit to purchase an amazing knife, that will be incredible to pass down to my son one day. I'm not a hat person, because they typically don't look great on me. However, Laura once again found this amazing Fedora, that I will enjoy for years to come(super classic style). Thank you ladies for a wonderful experience while in Vail- I highly recommend this store and it's amazing team‼ read more

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