Pay Attention Flooring and Renovation were professional and fast. They very carefully demoed some…read moretile that was laid incorrectly (was ungrouted at the time) and then replaced it. There was no damage to the tiles that made them unusable. In places where there was a slight chip, we ended up using that specific tile for one of the cut pieces. They were soooo easy to work with and endured my being particular about the arrangement of the tile. They also installed crown molding and molding around my counter top (they even further stabilized it in a way I didn't know it needed for no charge). All of this was done for a very reasonable price and as I mentioned, swiftly. From demo to finishing touches, it took less than 3 days worth of work. I'd highly recommend them and if I have tile work in the future, they'll be the first I reach out to.

If you ever need to replace your wood floors Floors by Moore LLC is the company to go with. AJ is…read morethe owner and he is so courteous. Never hearing anyone who would address you as Mrs and your last name any more. He would thank me for the business everytime he talks to you. Anyway, they put in high end vinyl flank floor in all the downstairs floor except the bedroom because they have carpets. His workers were also very courteous. First they had to fix the half-ass job the builder did on the cement floors before they were able to put the vinyl floors down, (because when we bought the house it was a spec home), which delayed their work. Once the job was done, if anything need to be corrected AJ would make sure his workers came back to correct the problem or he would do it himself. We like his company so much that we decided to have him put new carpet in our master bedroom and closet. His company was cheaper than another company we interview, and no he did not cut corners. He does not make you pay a down payment before the job is started. You pay him after the work is completed. When we get ready to put carpet in our other rooms we will differently call him back.

The customer service, staff and installers are excellent...very professional and prompt and…read morecourteous. I had a few issues (counter tops) with a new construction home and they went above and beyond to correct the issue and never once did they delay correcting to my utmost satisfaction. Would definitely recommend Surface World. If I build again, I would go to Surface World for all my needs.

We picked one slab for our 3 bathroom renovations. Instead they used 2 different slabs therefore…read moreour bathrooms were different. The owner quickly said they would fix it but according to a sales girl they squeezed us in a week later and put us last on the list to cause us to wait until 6:00 pm to get it fixed. (The owner went on vacation) This caused problems with the plumber giving it wait time before plumbing it. The thing that hurts my feelings is that they didn't care to get us fixed fast when it was their carelessness that caused the problem. Will not use them when I renovate my kitchen.

Superb Customer Support - from start to finish. Couldn't ask for a better experience…read more Knowledgeable, communicative, friendly staff; cost conscious advise; and timely and experienced installers- made my purchase of countertops in the kitchen and bath the best it could. All other product suppliers take note - THIS is how you do business!!

This started out as a good thing, we ordered a vanity top for our master bathroom but it turned…read moreinto a nightmare! They were very lax about calling you with information concerning when they were coming to do the installation and any follow-up afterward was always initiated by us. During installation the installers almost broke the granite, had my husband not been watching they would have. He told them to just slide it in because they were trying to "wiggle" it in from the top down the sides. In the process they caused a lot of damage to our drywall, we had scraps, scuffs, and lots of chunks torn out of it. We also had a side splash piece that was chipped and they used the wrong color of chalk! They told us that the company would come out and fix the drywall and get the side piece. We waited a day and when we didn't hear from them, we called the office and were told that they were not made aware of any damages! We sent them an email on Sept 18 stating the damages including pictures. After about 2 weeks of calling about when someone would get out to fix it and pick up the side splash piece, we finally got the owner out to look at it, about another week later! He stated that the contract said there might be some scuffs to drywall and we stated that these damages were much more than "scuffs"! He finally agreed to send someone out to fix it and said if they couldn't do so very soon then he would give us a $100 credit so we could get it fixed. We waited another week or so and never heard from them, so I finally called my charge company and disputed the charges because we were having so much trouble getting our side piece fixed and reinstalled and the drywall money. On Oct 9, 2023, they came to get the side piece and returned it on Oct 16th. On October 16, 2023, the owner finally called back to say he couldn't get on his contractor schedule "anytime soon" so he would just pay us the $100. He called on Oct 18th to say he wanted his money now that he had completed the installation of the side piece and reneged on paying the $100 for the drywall! I told him that I had released half of the bill and would release the other half when he paid us the $100 he agreed. He refused and went ballistic screaming at us on the phone! He accused us of using the system to get a free countertop, screaming at us that he wanted his money back in cash not redeposited into his account through the charge card because "we couldn't be trusted!" He even showed up at our house and continued his rampage! He did pay us the $100 in cash but still insisted that we pay him the other half of the bill because he didn't want to wait for the charge company to redeposit it, we told him we would not pay him again, and he just needed to wait just like we waited on him. It has been a nightmare dealing with him! The worst business experience we have ever had!!!

We just had a great flooring installation done by Francisco and his coworker. They do professional…read moreand meticulous work. We had LVP installed in our MBR and out into the upper landing and it looks great. They were so friendly and answered all of our questions. We will definitely have them back when it's time for the downstairs.

A small business location, but the selections were more than adequate…read more The help they offered with various selections for tile was very helpful. We have purchased from them twice and definitely recommend their advice and service.

This store is highly recommended for its excellence in service and a quality product. Customer…read moreservice and professional expertise with the entire staff is beyond the norm in today's building process. Their installers are perfectionist and do beautiful work with today's latest trends. They genuinely care about their customers and want them to be totally pleased not " just satisfied " with the finished product. They certainly have earned a five star rating.

Completely dropped the ball. Multiple times. And cost me money in doing so. I would avoid…read more I am getting my home ready to rent, and have been given three dates of install from Big Cove Decorators, the first two weren't kept, and when they tried to reschedule again, I found someone else. I had scheduled a photographer to come take photos for the listing after the most recent commitment, and only after calling them twice and not getting a call back, did I finally track them down and was told that they would have to reschedule again. I had scheduled my weekend around the install. This will cost me a canceled photography fee, since the photographer won't be able to take photos of the house, and will delay getting my house on the market. I will be finding someone else from now on.

I ordered Blinds for 30 plus windows of various sizes. Order came in perfect without a single…read moreerror. Jackie gave me detailed instructions for their installation, again flawless. Jenna loaded the pallet size crate into the truck with ease. The Blinds look great! Thanks Greg

After a rough start due to poor communication we finally got our job scheduled. Crew arrived on…read moretime and after two days of hard work our guest cottage had a new foundation. Very pleased with the work performed by Colton and his crew. Highly recommend this company. They promised they would work on their communications.

I have called this company five times in the past two weeks about the crawlspace encapsulation job…read morethey did under our house. Not one call has been returned. Very poor customer service.