So, this is seriously belated - my husband and I bought a house in December of 2016, and Peter was…read morethe best part of the whole ordeal! Buying a house is confusing and complicated enough, even without adding in the mortgage process. Peter made this so painless, and was an amazing resource for us. He was patient with us while we were learning the ropes, and did a great job of making sure we understood everything. I would definitely recommend Peter to anyone looking for a mortgage or refi. We will definitely be reaching out to him if we ever need to deal with these things in the future!

Anyone who has ever gone through the toils of getting a mortgage loan knows that there are few…read moreprocesses more complicated and stressful in life. Gathering up financial records, credit reports and tax returns and then worrying about appraisals and approval in the current economy can certainly lead to some sleepless nights. Peter Alving makes this whole complicated procedure much less agonizing. His professionalism was evident from our first conversation. He knows his stuff, from working with imperfect credit scores to finding creative financing in a market where mortgages have been tough to come by. Every stumbling block that came up was handled promptly with grace and a very reassuring sense of calm. Peter's whole professional demeanor comes across as "Don't stress yourself out. I've got this." I've personally worked with Peter two mortgages and two refinances now, and I also referred my sister to him for her mortgage. I couldn't be more happy with the way he handled our business and I would highly recommend him to anyone who gets hives at the thought of signing over their life to buy a new house.

We had a wonderful experience working with Lisa Pavlick when we found ourselves needing to move…read morefast and find our own home. All of Lisa's communication and correspondence was professional and timely and she explained every step to us along the way. Would definitely recommend Lisa in the future to friends and family looking to purchase or refinance their home.

Michael Chance was a fantastic mortgage broker to work with during our home-buying process. We were…read morefirst-time buyers and completely overwhelmed by purchasing a home because we didn't really know what we were getting into. He took the time to thoroughly explain every single step to us, which was extremely helpful and took a lot of the anxiety away. Mike had excellent customer service and was a pleasure to work with at all times. I highly recommend him and would definitely work with him again.

Stumbled upon Dustin and his team 9 months ago to help me with my first home purchase. Fast forward…read moretoday, Dustin is still providing me with the support I need to refi at a lower rate! Him and his team continues to exceed my expectations and my family is forever grateful. I am glad that I went with The Schaff Group to start my journey.

Dustin came recommended to me by my realtor. From our first phone meeting I felt like my mind was…read moreput at ease. Despite potential road blocks, his team worked with me to get everything done. I also appreciated constant communication via phone and email. If I missed an email from the office, they would call me within a couple of hours to ensure they received the documents that I needed. At times when I was nervous things were not going to happen, Dustin assured me that the team was working hard behind the scenes. I never felt pressured and all of my questions were answered. I highly recommend using Dustin!

Guaranteed Rate was recommend as a possible Mortgage lender by my Broker. My own bank's Mortgage…read moreBroker was slow to respond and kept forgetting who I was. From the moment I spoke with Ryan Mecum, at Guaranteed Rate, I felt I was in good hands. He was warm and friendly and outlined very clearly how his company worked. When I got off the phone I felt that I was definitely with the right lender. In the days that followed his staff monitored the many details the process involves. They patiently walked me through the documents that had to be submitted, reviewed or signed. Jason, who was assigned to my file, became my guardian angel, watching over my file with a keen eye and calling me almost daily to review what had been done and what had yet to be done. He always first greeted me warmly and then got down to business. The DocuSign system that this company uses is a streamlined program that takes you step by step through the actions that must be completed. The electronic signature moves through each page and stops where an initial or signature is required. When the key is pressed your signature or initials are recorded on the document and the paperwork is completed in a matter of minutes. One time when I was asked to submit my Social Security card I erroneously submitted my Medicare card instead. Twice more I was asked to submit my Social Security card and wondered what was wrong with their equipment until Patti wrote me a tactful email indicating my repeated error. I called her after finally sending the correct document and apologized. She was so warm and understanding that my embarrassment (I am a senior) disappeared. She also bent over backwards to assist me with passwords and security codes. Whenever I hit a wall because I was confused I always relied on my angel, Jason, who could hear my frustration and would sooth me with kind words and explanations. Once, I became alarmed at a document that seemed to be filled with financial errors. I left Jason a message of anger and suspicion. As usual he responded rapidly and in his calm and friendly manner explained in clear language without talking down to me what the figures were and what they meant. I was relieved, my stress level dropped and I was at peace with the world once again. I laughed at myself when I recounted this experience to a friend who reminded me that I had told her how Jason was always able to assist me when anxiety appeared to be stalking me around every corner. When Jason was on some days off with his family Jim, his coworker, responded to my plea for help as quickly as Jason would have done. He was delightfully personable and I felt like we had known each other for years from his friendly manner. He picked up where Jason had left off and was able to respond to my questions and concerns the same day reassuring me that my loan eligibility for my dream condo was indeed possible. Pam and Michael also assisted me with consideration and kindness with their part of the process when I ran into bumps. I never once encountered anyone there who caused me to feel awkward or slow. Much the opposite I had the impression that at their team meetings they were determined to guide me gently through what can be an overwhelming and challenging process. To summarize, the team of employees at Guaranteed Rate is, in my opinion, first rate. Under the leadership of Ryan Mecum they emulate his personalized caring and dedicated style. To a person, they share his commitment to doing a quality job, in a clear, expert and efficient manner. They understand that they may sometimes be dealing with a confused, befuddled, elderly and overwhelmed person who can easily get lost in this process. What is most clear is that they individualize their clients and want to support and champion their dreams. Thank you folks for making my dream come true. It would not have happened without your dedication and earnest efforts on my behalf.

Ryan Mecum and his team from Guaranteed Rate were recommended by Lynn Reidl from Dreamtown Realty…read more I was seeking a jumbo purchase, and had numerous complexities in my financial picture (recent conversion to partner in my firm, a previous credit issue, and retaining my current home as a rental). When Ryan and I met, he asked me to communicate my needs and perceived challenges. We formulated a plan together, and the execution and service was off the charts! On top of the amazing experience in purchasing my new home, Ryan and his team assisted me with direction on other wise financial actions (and introduced me to an amazing wealth manager). Thank you to Ryan's team - Jason, Pam, Patti, and all the others who made the process seem easy. I have already referred Ryan to coworkers, and will continue to recommend him and his team to everyone I know. Thanks Ryan!!

I bought my first home with the help of Mike Alexander and it was the easiest experience! Mike was…read moreinformative and responsive. He ensured I understood everything, every step of the way. He provided me with valuable feedback to make the financial decisions that were right for me. I was referred to Mike by family and I will do the same. Mike's the best!

We had a great experience with Infiniti!! Mike explained the entire process to us and answered all…read moreof our questions. We were first time homebuyers and literally knew nothing about buying a home. He helped us figure out how much we should spend and gave advice about the value of different properties. Very fast responses to questions as well. Thanks so much!! We will definitely recommend.

I worked with Brett for our mortgage. When he first told me what rate he could get for me, I was…read moreskeptical and even apprehensive because it was so much better than everything else I was being offered by other lenders. I did a refi about three years ago with Guaranteed Rate and when I told them the rate I was able to get through Molitor they basically said, that's impossible nobody is getting that rate right now. Well I'm glad I didn't listen to them. Brett delivered the rate he promised, no fine print, the process was simple and Molitor was there to answer any question I had. If you work with Brett and his rate seems too good to be true, it isn't and he'll deliver. Would recommend to any friend or family member.

I had the pleasure of working with Tony and his team over the last few months. He did a fantastic…read morejob! I would not have been able to close on my first home yesterday without his help. He was available at all times to answer questions. He really went above and beyond! I would absolutely recommend!

Excellent experiences with Mark Kowalik and Cross Country Mortgage. Mark is licensed as both a…read moremortgage broker and realtor and we have used him in both capacities for multiple investment purchases in Chicago. We have closed a number of deals with him exclusively and have recently refinanced six condos to lower interest rates. Mark has always been professional, proactive, and ensured a timely and smooth process, even with elements he is not directly responsible for--he goes above and beyond to coordinate with all involved parties. He is responsive and available when you need him. Highly recommended!

Mark was an amazing mortgage lender to work with. I shopped around for a while on picking who to…read morework with on my refinance and I'm very happy to have picked Mark. He was extremely knowledgeable and just very honest about the process and the different options I had. I would recommend Mark to ANYONE looking to refinance or buy a home. 6/5 Stars!

George was extremely responsive, professional, knowledgeable, his rates competitive, his associate…read moreDan highly competent, but best of all he did everything he said he would, start to finish. I have been through the mortgage process numerous times and work in finance; this was the easiest.

I have done multiple mortgages with him. Super responsive. For someone who asks so many questions…read morethis is important. He always answered my questions in terms I could understand and quickly......even on weekends. Highly recommend