Kent has helped me find a mortgage three times now. He has always been very professional and…read moreinformative. He is also quite good at keeping everyone on your real estate team (the realtor and lawyer) informed as you move from the initial offer to the closing. We had daily updates on the loan process and any missed phone calls/emails were usually responded to within a business day. Most things throughout the loan process was done electronically which was convenient. Kent was recommended to me by my parents, and I highly recommend him. I will definitely be using him on the next mortgage or refinance.

Kent answered all of our questions and walked us through the process of buying a home for the first…read moretime. He has continued to check in with us over our first year as homeowners to make sure our experience is as positive as possible. I would highly recommend working with Kent!

Mohammed was great! We were first time homebuyers and had no idea what we were doing... He was…read morepatient in explaining how things worked, he was much more helpful than other lenders we spoke to. Would definitely recommend!

Mohammed was fantastic to work with. Top notch every step of the way from his market insights and…read moredeep knowledge of the industry from years of experience. Easily has the best rates around. Would highly recommend working with Mohammed as you won't regret it!

Jessica and her team were the best! They helped us buy our dream home and I truly don't think we…read morewould've ended up getting it without her. She was responsive, kind, and thorough. We were very grateful for her recommendations for inspectors, insurance brokers, etc. Her rate is also very reasonable. We will definitely be using her services again if we ever buy or sell in the future!

I cannot recommend Jessica enough! My husband and I had the most amazing experience working with…read moreher! As first time homebuyers, we were so nervous going into the process but she and her team put those nerves at ease right away. We learned so much from her throughout the process and we ended up buying an incredible home. We are so fortunate to have had the opportunity to work with her! We would hire her again in a minute!

Ryan Gable from Starting Point Realty was our agent when we were shopping for a house. We're first…read moretime home buyers, and even though we did as much self-learning education we could, he taught us there was always more and more to learn during the home buying process. Even though we had a hard time deciding between single family homes (Detached) and town homes/Condos (Attached), Ryan was always patient with us. He was with us every step of the way with great insights on affordability, explaining how home offers work, even when we decided to switch our search locations! No matter the twists and turns we presented (I'm sorry Ryan!!), Ryan stood by our side the entire process. In fact, he was a mentor for us, who went to essentially EVERY single house we wanted to see, who gave valuable opinions and insights on every home and even the area where the home was located. He checked in with us and made sure we actually loved the house instead of pushing us towards a home to make a quick sale. Ryan is the kind of real estate agent you would want; patient, will educate you during the whole process, and will ensure you're taken care of during the whole process!

Ryan was incredibly knowledgeable, experienced and empathetic. He was able to deftly guide us…read morethrough the process of selling our home and the absurdities of the current market to a safe landing. Ryan was down to earth and walked us through each step, always respectful of our situation and perspective while providing honest and insightful counsel. Ryan worked with us even before any formal agreement, advising on remodeling and market value. We had to sell our condo due to unemployment, it was an emotionally difficult process but Ryan and his team were always supportive and compassionate. Ryan went above and beyond in terms of availability and providing hands on help. This process could have been an absolute nightmare with a lesser realtor, but we always felt safe guided by Ryan's expertise.

William Chu (Bill) met with us on a Saturday and went through the ins-and-outs of the home buying…read moreprocess from the financing end. Bill was completely up front about how he would bring together our application and financials to Underwriting. I have to admit our financials were complicated; 2 company businesses, several auto loans and our current house that has a mortgage but we're going to rent. Bill was super responsive initially and remained that way throughout the entire process. He is very knowledgeable in his field and was always able to quickly answer any questions we had for him. He made us feel like we were his only customers. Bill kept in line the Realtors, Attorneys, Sellers and us the Buyers. He made sure everything was moving along. He was in constant contact via phone, email and even Texts! Bill and his Team got us to close and we will be forever grateful. I would highly recommend him if you're looking for someone who is detail oriented and efficient (which, why wouldn't you be?)! Thanks Bill and your great team!!

Dan and Megan helped us with our mortgage and they were amazing to work with. They were helpful,…read moreresponsive, and professional through the whole process. At our closing the realtors and attorneys all mentioned how much they like working with them.

Very friendly, accommodating, and knowledgeable about all products and services. I'd definitely…read morerecommend them. They are nice people who explain everything to the customer. If you aren't satisfied with your current financial institution, then consider the pleasant folks at Grand Ridge National Bank.

From the owner: We are a customer-focused, premier boutique bank which specializes in personal and business…read morefinancial services. Our emphasis on personability and employee individuality drives us to deliver the ultimate experience for both customers and employees.

Dan was recommended to us by our amazing broker, John Montgomery, and we couldn't have been happier…read morewith our experience. I was a nervous wreck throughout the entire home buying process and Dan was wonderful!! He helped us figure out our financials before we were truly house hunting, so we new what we could afford, and then when we made our offer and had a trillion hoops to jump through (because hoop jumping is how you buy a house) he guided us along smoothly. He also was very responsive and patient with my millions of questions! I highly recommend Dan Palumbo to anyone who needs a mortgage!! Thanks, Dan!!

From the owner: We started First American Mortgage in 2002 with the philosophy of delivering an efficient,…read moreaffordable lending solution to local residents. We are dedicated to our clients and work together to provide the home loan options and customer service you deserve. You'll be assured of a home financing experience that will exceed your expectations from start to finish. About Dan Palumbo: A life-long resident of DuPage County, I attended Glen Ellyn Schools and graduated from Glenbard West in 1988. I majored in Business Administration at Eastern Illinois University and shortly after graduation, I started in the mortgage industry. In 2002, I partnered with Brian Haggerty and we opened First American Mortgage. Since then, we have become a trusted residential lender helping hundreds of homeowners finance their dream home and provide Local Realtors and Attorneys with 'worry free' transactions they can count on.

Gene made our mortgage refinance process seamless and easy. After dealing with the big brands with…read moreTV commercials (and their annoying sales calls, high closing costs and higher rates), I finally found Gene who easily beat the national-chains' rates and closing costs. I knew we were in good hands when he said, "one thing I value most is sleep, so I'd rather get you an honest deal than lose my sleep." I couldn't recommend Gene more to anyone in need of a mortgage refinance. He is simply the best; an honest straight-shooter.

Gene is an outstanding mortgage broker. I am a realtor in the Chicago area and I sent him a client…read moreto get a pre-approval and within minutes he called my client back to see what she needed. He guided her and let her know exactly what she needed to do regarding her finances to get a home. My client was super pleased and even more excited to find a home that met her needs. He educated her and let her know what the loan process would be and any costs that are associated. I would highly recommend him.

I have been using this bank, on Roosevelt since 2006, and have been satisfied with their routine…read moreservices (Checking, savings). The staff has been exceptionally helpful and courteous. However, at this time they are shutting down services at the Roosevelt location and transferring to the Danada Square location. That is most inconvenient for me as it is out of the way of my routine travel routes. The personnel at the Danada Branch do not appear to be nearly as helpful, friendly or personable as those in the Roosevelt Branch. My 5-star rating is for the branch that will no longer be in service. My first impressions, after 3 interactions at Danada Square is 3-star ... average but nothing beyond that.

Refinanced my mortgage with Mark Kempe. It was a very positive experience. My scenario was not an…read moreeasy one and I knew it was going to be tough or maybe impossible, but he stuck with it, communicated very well and delivered me from a bad Adjustable rate loan I had. He is a knowledgeable and friendly guy who I recommend to anyone and everyone.