With the exception of four (4) years serving overseas in the Vietnam era as active duty military. I have been insured by State Farm for 58 years with our Auto, Renters, and Home policies as well as a policy for Umbrella coverage. About six (6) years ago my wife and I moved to Appleton and wanted to have our insurance policies transferred to a local agency. Asking around our condo association and in social gatherings, we were highly recommend to contact Ken Heiner for our new and transferred insurances. Having moved a fair amount of times into many communities and having had many insurance agents, I can honestly say that Ken, his wife and their entire office staff have been extremely welcoming, helpful and a real joy with which to do business. Their office is easy to access and a very "inviting place" in which to have our insurance concerns and needs handled. I highly recommend that if you are looking for an insurance professional and the same kind of staff, you must check out Ken Heiner. I urge you...if you are moving into the greater Appleton area, contact Ken early-on as he and his staff are very helpful in so many ways to newcomers. Ken is also now our condo insurance agent and we are extremely pleased with his organization when it comes to this type of needed/required coverage. Thanks Ken, Julie and gang! Jim Popke President of Fiesta Acres Phase "D" Condo Owners Association read more

Having worked with Ken Heiner of State Farm Insurance/Ballard Road-Appleton, WI for over 15 years by 2015, we were involved in an unfortunate incident on Green Bay with damage to our boat caused by the wake of a large ship. It turned out to be a big deal and Ken jumped in to help with both feet!! In no time, we had our quote for repairs and the State Farm check covering everything, soon followed. Our story didn't end there.....an un-diagnosed problem arose stemming from that incident in 2015 and, two-and-a-half years later, Ken again took the ball and within only a few days, we had an adjuster on the situation who spoke to our boat repair shop owner and she quickly made the decision in our favor to cover the cost of the problem. We couldn't be more pleased with Ken's dedication and terrific attention we've received both in 2015 and now in 2018. We would recommend Ken for all insurance needs both as a true professional and a really nice guy. -Tom & Kelly K.-Greenville read more

Ken Heiner has been my insurance agent since I moved to Appleton 24 years ago. I couldn't have found an agent who has provided me with better support and information. He has always been available to answer questions for me, whether that question is about coverage or a claim. Plus, Ken has always provided great guidance and support through each claim that I have submitted to State Farm. If you are searching for an agent, that search last no longer than a call to Ken Heiner. read more

Ken's office is always accessible and reliable. Whether asking a question about coverage or replacing a car policy they are quick and efficient. After 20 years of service with ken highly recommend his office! read more

Trash people. Trash practices. Trash morals. No respect. No care. Zero appreciation for long time customers. Ken is a two faced puppet of a skid mark. The only farm is what they do to your wallet. read more