The lady answering the phone at the front desk (name starts with a B I believe) is rude and nasty!…read moreMy mom called in concern as to why she received a $50 bill and insurance is supposed to fully cover, then the lady had the audacity to have an attitude instead of being of ASSISTANCE. Where's your customer service? In the first phone conversation, she refused to remove the $50 charge and told my mom to contact the insurance provider instead. Frustrated, my mom then tells the lady she won't be coming back and to cancel the appointment she was having later in August. Then moments later, my mom received a call back stating somebody in the office removed the $50 charge -- what they should've done in the first place. Now the part that blows me is that lady tells my mom "but you will have to find another provider as we cancelled your august appointment" with a voice of tone as if my mom is no longer allowed there. When in reality, my mom had told her in the first phone conversation SHE NEVER WANTED TO RETURN. Then the lady on the phone ends the conversation after my mom says thank you & goodbye, with attitude saying "mhmmm". Not you're welcome or have a good day, anything? -- If you don't have any sense of professionalism or customer service, get a new job. Because you're clearly unfit for the role. Side note: there's a sprinkle of racism involved here because clearly my mom is a woman of color with an accent so the person on the phone at this dentist office was getting annoyed and frustrated.

A very rude lady at the office scheduled my appointment so early that I couldn't make it on time…read morethe next morning I called she told me I would have to pay $75. I told her that I could not pay the $75 and the company blocked my number!!!! This is one of the closest dentist to my house. I have coverage for in walking distance from my house and they blocked my number. very disgusting

Wouldn't give me a general cleaning Only a deep cleaning…read morefor 700$ out of pocket I've never heard of a dentist office deny a cleaning Just looking for money

I avoided the dentist at all costs until I went to Southcenter Modern Dentistry. Dr. Nguyen has…read morebeen me and my mom's dentist for more than five years. And now, my bf's dentist as well. She is very knowledgeable and personable with everyone she meets, and makes sure we're well educated with our dental health. The staff are just fantastic as well, from the front office, techs, insurance, and hygienists. Additional shout out to Dr. Hsieh because I have ran to her multiple times for dental emergencies when Dr. Nguyen isn't available. Thank you so much for taking care of us! My experience took out that fear of dentists which allows us to not hold off any maintenance cleanings, etc.

Good, fast work but predatory financing. The people working the office were nice but made me more…read morehopeful about financing than I should have been. One thing worth mentioning is that the treatment I was given had a "poor prognosis" as in I might have opted to have the tooth pulled rather than get the crown that may only last for 5 years. I was not told until after the treatment.

I consider Dr. Fusu to be the best dentist I ever had and I recommend her to anyone who is looking…read morefor a highly skilled dentist that makes every visit a rewarding experience. At the time of this review, I just had a real severe cavity attended to and today I have no discomfort whatsoever. Am I happy to have her as my dentist, yes indeed and you will be too. Yes, the office staff are very professional, give them a call and they will answer all your questions. So, please make an appointment today, you'll be glad you did.

Fantastic team at Southcenter Dental! Highly recommend! Dr…read more Baruffi is professional, personable and qualified.

I can't recommend Southcenter Dental enough. So much so that my whole family and now my entire…read moreextended family drive hours just to see Dr. Austin or Dr. Buruffi. Their hygienist thorough, and their office crew is a delight to talk to every time I call or visit. I've been visiting Southcenter Dental for more years than I can count, and for good reason. They listen, they are gentle, and they don't miss a thing when it comes to complete care. From My Grandma of 95 years young, to my mother, myself, and my little 3 year old, we all look forward to seeing their wonderful crew for our cleaning and check ups. And no I'm not an influencer, and I promise I was not paid or bribed for any part of this review. This is Just a good honest review that was well earned by the business.

I had an absolutely horrible experience at this dental office. The doctor was professional and…read morerespectful during my appointment. Unfortunately, Jessica, the receptionist, was the complete opposite. She repeatedly ignored my phone calls to the point that I had to call from a different number just to get through. She also gave me conflicting and inaccurate information regarding insurance coverage, which delayed my care. I thought to give this office another chance to make up for my initial bad experience but after speaking with Jessica again today, she informed me that I would no longer be accepted as a patient because of the feedback I gave the office regarding her behavior toward patients. At that point, it became very clear that patient concerns are not handled professionally at this office. A front desk coordinator plays a role in patient care, communication, and access to treatment. Based on my experience, Jessica's conduct was dismissive, unprofessional, and directly contributed to delays in my care. Patients should not have to repeatedly chase callbacks, question whether they are receiving accurate insurance information, or feel punished for speaking honestly about their experience. This office deletes most of their bad google reviews so if this review happens to be deleted I will write it again. I do not recommend this dental office.

Dr Harrison Wamal is a great Dentist, and I would highly recommend him for anyone looking for a…read moregood Dentist. He is very careful and makes sure the patient is comfortable. He also takes the time to explain what needs to be done and what he is doing. His staff is also very good and friendly.

I've been going here for years. I started going to them to correct some bad dental that was…read morepreviously done. They are damn good at their jobs and quite compassionate to someone who was highly nervous and could only cry. I wouldn't dream of going anywhere else at this point. Everyone in the office has this same caring concern for your wellbeing.

I left Benca Dental (several names used for practice) over a year ago. I should have left mush…read moreearlier. My expensive experience with veneers (to cover chipped teeth) was not a good experience. Benca refused to brighten my veneers and told me if I wanted brighter teeth I just needed to wear red lipstick!!!! I advised her I don't wear lipstick and she didn't know what to say - but she made a lot of money off of that procedure. I also found charges for procedures NOT performed. Scam? I did get those charges removed but I was the one who found the error. Also had a tooth that was loose and care was pushed off for months. Finally came to the only care left which was to remove the tooth. Poor care. Final straw was to finish up an implant. Should have been about 30 minutes for final appointment. Instead the final product was so poorly constructed it took 2 days and 4 office visits to finish the implant! Yes, I should have left a long time ago. For those seeing this dental clinic, GOOD LUCK!

DENTAL CHAIN IN TUKWILLA. The dentist and the hygienist…read morewere great when I first came in, though the receptionist tried to upsell me on fluoride treatment and some laser treatment. I declined, thinking that a receptionist should not recommend a laser treatment when she is not a qualified dentist or hygienist. In fact, after I refused, she asked me, "Do your gums bleed?" I replied, "No, they do not," but once again, I think it is inappropriate for a receptionist to be asking medical questions. Questions like that should only be asked by my dental professional. As for my experience in the chair, I was first greeted by the dental assistant, who took my x-ray and then sat me down to polish my teeth. I was surprised by this as I am used to having that done AFTER the scaling, and it prompted me to ask about it. The assistant then said, "Oh, I am the assistant, and the hygienist will do the scaling." The hygenist seemed to do a good job, so no complaints there. The dentist came in later and discussed my X-rays in depth, suggesting some additional minor work, which I have scheduled for next week. Other than that, I suppose the treatment was fine. I decided to retiurn to this practice because my dentist in Nirmandy Park left town and sold the practivce to another firm, that does not take my insurance. I did try another local dentist, but they kept screwing up by billing. So, for the moment I will stick with Bright Now. That said, I and deducting one star for the "upsell" experince at the front desk. Excellcior.

The care is generally fine, but they are constantly trying to upsell you on killing the bacteria…read morein your mouth with UV light, or charging you for cancer screening!? Like you are seriously gonna be looking in my mouth for 20 minutes and not tell me about some potential cancer because I didn't pay you an extra $30? I also have to listen to the hygienist talk about cryptocurrency. Year after year she believes she is going to be a millionaire and if she just holds on oil prices will pop and etherium will go up 1000%. This is clearly a corporate run dentist. Go find a family run dentist that will actually look after you.

Love this place! I…read morecome here for my fillings and deep cleans. I hate going to the dentist so much. I still get anxious like a kid but I can always count on the staff to alleviate that. The front desk manager is very sweet and welcoming. Such a handsome guy, friendly and kind too. The x ray technician is a lovely lady as well. My dentist however, she has a special place in my heart. A bundle of joy. Dr. Yin always makes sure to talk me through everything. In the middle of procedures, she will give me updates on how much progress we're making. Sometimes she'll tell me I'm doing a good job and i get so happy like a child. I know it's silly but it's the little things that make the experience bearable. My last visit, i had a locked jaw. I wasn't aware this was a thing, that it could happened. It hurt alot so i panicked and freaked out. I'm genuinely not joking when i say this; I thought i was dying. She popped it back in place luckily. Immediately, I felt the warmth of relief. She was so kind to talk me through it, educated me that it happens sometimes. She even gave me a little massage! I almost cried through the whole ordeal. So many waves of emotions for just a simple filling appointment. Anyways, I really am grateful for the team here at tukwilas Sunrise dental. Can't wait for my 6 month deep clean. Just kidding, I actually can. It is the dentist after all

I've just completed a 6 month journey with Dr. Singh at Sunrise Dental getting two crowns. I wasn't…read moresure about it at first and it's quite an investment of both time and money but in the end it's totally worth it. I highly recommend him and the entire staff.

I have to start by saying that I asked about the name because I looked up "Kids Choice Dental" and…read moreI couldn't find it on Yelp. When O asked the dental assistant, she said it was called something else but now it's called Kids Choice. The Yelp page still mentions the other name because they do both pediatric dental and other services. Quick, digital check in (about 5 min) in the lobby while the girls watched a movie they had playing. We were called in and got straight to X-rays. The dental technician was quick and good at directing my daughter in what she had to do for a successful picture. Afterwards, they brushed the girls teeth and guess what? No cavities!! Proud mother that my girls have never had a single cavity :) she set up my next appointment for 6 months later, which I appreciate because I didn't have to go to the front seat lobby and deal with someone else. Our visit was short and quick and staff was lovely.

Very problematic front office experience: --yelling at…read moresomeone on speaker phone while clients try to schedule --provided inaccurate information --rude correspondence

I have always had great care here for over 20 years. All the staff are always concerned about my…read morecomfort. They will do whatever necessary to accommodate me due to my disabilities and dental issues. Highly recommend!

I've had two visits here so far and everyone here has been great (Dr. Gee, Charlene, Ariel,…read moreJennifer and everyone at the front desk.). Very modern and comfortable environment. Any fear and anxiety I had about dental treatment is pretty much gone now. And nitrous oxide takes care of the rest.