Always change appointment dates on me. Each time I got an initial appointment time, then change #1…read moreto a different date, then change #2 again! Most frustrating. They have no regard for your time or plans.

I ordered Direct TV from Microcom in Soldotna. The experience was very good. The nice sales gal did…read morea great job explaining the difference between DISH (which they also sell) and Direct. They also install exede high speed internet which is very fast and we LOVE it.

On the third appointment to stop by and give me a quote for speakers & a sound system at my…read morebusiness, he finally showed. He walked around but clearly didn't care about a small job, and promised to send a quote via email. Never did. Thanks. Update: after thinking about it, I wasn't that easy to get ahold of either, and I think he was on other jobs when he first contacted me. The guy does good work from what I heard, it just didn't work with me. No hard feelings.

I had two TVs that I wanted to wall mount in my condo. I pored over different mounting systems on…read moreline, but I knew what was going to happen. I would end up getting the wrong one and have to return it, or get the right one and end up blowing a gasket trying to install it! So, keeping my sanity in mind, I called Rocket. Rocky showed up to give me an estimate, and a few days later, returned for the install. Within a few hours, I had two well-done mounts, and I still had my sanity intact. He did a great job, had all the parts and wires that were required, and kept a clean work site. I'll be getting a 70" screen for my living room in the future, and I'll be calling Rocket again!

Don't get if you need any of the FOX channels, I've been without FOX NEWS and my local FOX ch 4 for…read morea few weeks now. This is an outrage since I watch many programs on both channels. I'm getting rid of DISH because of this and bad mouthing them as much as possible. When companies clash only the consumer is affected, the question shouldn't be, how long will they live with the inconvenience of not having the programming that they are paying for? Shame on all parties involved, greedy pigs

I would not recommend Dish Internet at least for Anchorage. Constant frustration and slow speeds…read moreand loss of signal. We suffered for 1 year on a 2 year contract. Had to pay the early termination fee to get out of it! Ugh!

Walked-in to complete the trade-in of my old phone. Started the paperwork online and was given the…read moreoption to hand in my phone in person. Discovered this shop will make appointments for in-person service. As a walk-in, I gave my name and was added to a place in line. Forty minute wait for my third place in line. Good service, nice employees in a very busy store.

100% agree with the dissatisfied service that customers are writing about. Try calling them or…read morechatting with them online. It's horrible. It's the worst service ever, and they charge to use their services or sell phone coverage. Pitiful

Stopped in at the Soldotna location and Sydney had our problem solved in 15 minutes and we were…read morehappily on our way. Thanks Sydney. You were professional and very pleasant.

This location removed Verizon prepaid from my personal iPhone 17 pro max. my personal property…read morevalued at over 1000 dollars has now been locked by verizon and only this location is capable of contacting Verizon INSIDE the state of alaska to unlock my device and told me to Call verizon from a different phone which nobody else can remove. Has a felon been committed by the Verizon "reseller"?

Great service! the gentleman that helped us was very patient and willing to explain things to me as…read morewe went along the prician mmjǰout above and beyond what was called for him, left with a big smile on our faces and the new iPad thanks guys.!!!!!! Doesn't hurt thatg next to dairy queen.

They tell me a month and when i call back to check up after a month they told me it would be…read moreanother week before they could look at it. The dude told me that the fee to push my PC up would be 240$

Great store! Every time I've come in, I've received great customer service, and my phone issues…read morewere resolved. Mikey was very helpful.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Soldotna store today.