Very negative attitude, castigating, interrupting, refusing to honor warranty, since Eddie…read moreCanterbury took over from Rock Faircloth in June, 2024. They do not respond in timely fashion, three weeks, and then refused to come check on a problem with so work they had done for me. I am fearful of them! Rock was wonderful and kind, but those days are over.

Eddie was great to work with! Crew showed up on time and completed roof in record time! Eddie…read moreprovides a detailed quote and took time to explain repairs needed, made recommendations on paint process, etc. He is highly skilled and professional. I also used them to paint exterior of home and replace siding. I was very pleased with their work. They brush-painted the house which gives a nice finish and didn't cost that much more. They spent one entire day caulking and prepping house for paint. The yard area was cleaned thoroughly before leaving. I give Faircloth Roofing 5 stars! I recommend his business for any roofing needs and exterior work.

This is a top-notch professional company. I hired them to replace my kitchen countertops, paint…read morethe cabinets, and paint the dining room. They are very conscientious of doing the best possible job as well as keeping everything neat and clean in your home. Every worker is pleasant and hard-working. We would not hesitate to call them for anything needed.

I called office on a Monday and talk with office assistant and she returned call but I called again…read moreand emailed Taylor's HVAC and have not heard from them for minor repairs.

We just bought a home that had a garage with no door, which led us to calling The Door Guy. He and…read morehis wife were both very professional and I appreciated them keeping us up to date with the timeline. We ended up having to push back the installation because of a shipping delay and they let us know right away, in contrast to other contractors I've worked with who just kept silent. They installed our garage door in just three hours and it looks great. He tweaked the installation so the door would effectively work with our wonky garage and gave us clear instructions on how to maintain it. We would definitely call him again or recommend him to our friends for any garage door needs.

Needed to have my garagedoor repaired and called the Door Guy. They scheduled an appointment for…read moretwo days later which was fine. I rec'd a call from them the next day saying they had a cancellation and could they come today. I agreed and met them there. They were a husband n wife team who are both very professional, and personable. They completed everything in about one hour for a reasonable price. I would highly recommend them for repair or new installation. Extremely pleased!

Outstanding professional work with drywall repairs and painting-- done quickly, expertly, and with…read morepride in their workmanship. Careful attention to masking, and extraordinary attention to neatness and cleanup. On top of it all, they were friendly, personable, nice people. Best painting and drywall people I have ever seen. They are now my "go-to" people for home repairs and painting.

We had a pipe burst in our wall and it affected about half of my home. My living area and two…read morebathrooms needed walls, floors, vanities, sinks, and paint replaced. It was a ton of work. José got the work done in less than a week. His crews were professional and went above and beyond to make every detail look perfect. I will be using them for every home renovation project moving forward.

The salesman was attentive, I did my research on the company, and despite rain delays, as well as a…read moremisunderstanding between myself and the scheduler, the crew appeared on time and did a great job. They protected the windows and shrubbery from the old roof materials that were thrown down. My complaints: I was told they would charge me $75 per sheet of plywood that needed to be replaced. Interestingly, they bought 3 pieces of heavy-duty plywood (which does cost that much) and 5 pieces of lower-quality pressed board plywood (in which a substantially lower price would have been charged.) When I questioned the female employee who came after the crew left why that price for the low-grade quality plywood, her answer (and I kid you not!) was "for labor and clean up). Hmmm. Those costs were included in the estimate. Okay. The crew was ALSO SUPPOSED to go around my home with a large magnet roller to search for metal building materials (I.e., nails!) but never did that. Thankfully, I didn't have a flat tire as a result and a second contractor found several.

Carolina Trophy Roofs did a great job with my new roof…read more Everyone that was a part of the team was a delight to work with, but a special shout out to their production coordinator, Liz, who was caring and professional at the same time. She went above and beyond to make sure the installation went well, answered all my questions and was there for support anytime I needed any reassurance. I am so happy with the results as well as the help they provided with my insurance company to cover the cost of the roof. I would highly recommend them.

A few months back we experienced an outdoor fire from a burning riding lawnmower; thankfully a Good…read moreSamaritan driving by, stopped, grabbed a garden hose and literally saved our house. Naturally we contacted our nameless insurance company who sent out an estimator to survey the loss. Soon we got a check for a whopping $1,017! (Don't spend it all in one place!) We reviewed BBB, Angie's List and talked with a number of friends and neighbors. Eastern Home Repair's name kept coming up. We called, and Chris Web, the Owner/Manager came out and personally reviewed our damage. He was really confident his company was the right one for the job. Chris' personally delivered estimate was almost $7,000. I showed him the $1,017 check from the insurance company and he said "Russ, I cannot even buy the needed materials for that money. Don't worry about the insurance company, I'll handle it." End of Part One. Part Two. The insurance company wrote another check; the two checks added up exactly to Chris' $7,000 bid!! As for the work, his crew was professional, on time, knowledgeable, friendly and overall hard workers; they represented Eastern Home Repairs well! Great work, complete cleanup, outgoing crew went the extra mile and even replaced our rose bush singed by the fire! Chris, presented me with the final bill, which was almost $200 below his initial estimate; how often does that happen? Because of the professional work accomplished, I gave Chris the $200 to do as he saw fit in tipping his crew. How often does that happen? If you are looking for that right home repair company stop at the "E's" and pick Eastern Home Repair; you'll be glad you did. If there is a means of contact through this review, I would be happy to speak with anyone about this quality organization that takes over and favorably goes beyond expectations.

Very frustrating experience and waste of time to say the least. We had one concern , just one…read moremind you, and that was regarding how they were using an aggressive round sander on our home wood siding which is over 100 yrs old and has a dutch lap boards type siding and did not want the boards sanded to the point it changed the shape of the board itself. Only after a few days of hand scraping his painter quit and they then proceeded to cancel all of our projects on the contract as the office manager informed us the owner didn't think he could satisfy us, so all the work and the contract was cancelled. So basically it sounded like the owner doesn't respond well to customer concerns, it's either his way or the highway which is unusual for a business as most business I have worked with don't just bail after one concern by the customer is voiced. Just left the house half scraped and looking terrible. I also left 2 VM's and a text requesting the owner to call me back. He never bothered to return my calls or respond to my texts and let his office assistant / mgr give us the news he was cancelling everything. When I hire a man to do work for me I would expect him to do the right thing and at least return my calls and texts especially if he has just decided to bail and not do the work, and not shove that off for someone else to do. However They are refunding 100% of our initial deposit, which is the absolute right thing to do, so they get one star for that alone. Outside of that they would get no stars considering how they conducted themselves. The experience was pretty much a waste of time as the only thing I have now is a bunch of exposed wood on the sides of the house which looks horrible, a ton of paint chips on the ground that I've had to clean up myself once they informed us the painter was not coming back. We did have another painter come to the house and will be doing the job correctly using a flat sander for these type boards and said that was no problem at all and he would never use a round aggressive sander on dutch lap type wood siding. I guess this company has enough work that they conduct business this way and just walk away from a job in progress , leave your home looking terrible and leaving a mess for the customer to clean up. Being as the owner conducts himself this way I consider it good riddance that we are no longer working with this company.

Did NOT complete the work they were clearly asked to do even though I had made it very clear what I…read moreneeded. Became irritated when I pointed out that they had NOT done what we agreed to. Completed the work in an extremely shoddy way and demanded immediate payment.

Great workmanship and communication. They were on time and seemed very knowledgable in what they…read moredo. I will definitely be contracting them again, I will be requesting new siding and gutters to match my new roof!

StaDry enclosed a portion of our wrap-around porch with EZ-breeze panels while also replacing about…read more60 SF of tongue-in-groove flooring. Their carpentry skills were really needed to get everything squared up on our old porch. Everything looks great, and I'm really glad that I won't have to replace the boards on that end of the porch anymore.

Very responsive, quality work in replacing the roof. Had one small issue not related to their…read morework but they jumped in and fixed that as well. Highly recommend.