Regarding MO Blvd Plaza Tire…read more I absolutely use to use and think highly of Plaza tire until they absolutely and incompetently wronged me. I made and appointment and left my sons car there for a week. I wanted it aligned, inspected and the rear-end checked along with anything else that could be potentially unsafe. After they replaced the rac and pinion, u joint on the drive shaft, rear diff service and aligned it and after speaking on the phone and one of the workers saying that nothing else showed up on the "inspection" I retrieved my sons car. No more than 30 miles down the road the next day, I lose control and almost wreck going around 50 mph. It seems the control arm on the driver side was wore out. I have no clue why this was missed, but it should have been caught at least 3 times, first alignment, second alignment after the rack and pinion and the inspection. After arguing fault and calling highway patrol it seems they neglected to do an inspection. Their negligence saved their license I suppose. After arguing some more with what I assume was the manager he stated, "no, I told you the inspector would look it over like an inspection, but you have to make an appointment for an inspection"....... or something very close to those words. Their incompetence caused damage to the front quarter panel, the rim, the bumper, the tire and bent something else that I'm not sure the name is. I accepted everything they said it needed before it left and they are putting all fault at me. This could have been bad, for myself or my son. I will not rest until I tell everyone I know about this. My next step is filing a complaint with the Better Business Bearue. Update: I emailed the "owner" and received an automated message that they would get in touch with me with 24 to 48 hours. After 72 hours I emailed again and still have not heard a peep for 48 hours.

This place wasn't awful, but they really didn't put in any extra effort. The guy who was at the…read morefront desk was also running back and forth to the garage area, which, from the heavy sighs, I'd say he wasn't enjoying. The service was prompt and my car wasn't any dirtier than when I parked it, so they got the job done. I just wouldn't say they went out of their way for anything. They didn't even write what mileage/date I should come back, only the starting mileage, on the sticker in my window. I had a coupon for a cheap oil change, so I probably won't go back. The more you know.

I don't write reviews much, but I am very impressed with the way the Car Guys resolved an issue I…read morehad recently. I had a situation where I brought my car to them for an issue that they were able to partially fix, but the root cause of the problem was with the car's computer, which had to be replaced by the dealership. The fried computer was a known problem (TSB) with the car; the dealership replaced it, and all related components (some were just replaced by the Car Guys). I was a bit upset that I went to the Car Guys first, and paid for a partial fix that the dealership would have done under the TSB. When I let the Car Guys know about it, the owner refunded both the parts & labor. It was not a small amount of money, and I didn't expect a full refund; still reeling from being treated so well. Anyway, they have a customer for life, and I hope this review sends a few customers their way.

I gave them my car to replace clutch and transmission because my girlfriend works there, a little…read moreafter a month later and zero progress made, my pregnant girlfriend called out of work at the car guys for a few days (this location), the boss steve then threatened to have the city tow my car within the day and texted my pregnant girlfriend pretty unprofessionally, you earn a very easy 1 star 10/10 would give less if I could

Affordable tires with good service. I got very good recommendations on my tires. The lady even…read moredropped me off at home.

Quick response friendly got my truck towed within a timely manner safely Would use them again in…read moreneed .

We had a pleasant young man, come out, Rob he was super nice and easy to work with all he did was…read morehelp us out and make it happen within five minutes. What a guy!!!

If you want a towing company that adds stress instead of helping, go with Slate Towing / I-70…read moreTowing. Otherwise, stay far away. I would never recommend them. My dad's truck was towed there after an accident. We called ahead and were told we could retrieve important personal belongings with proof of insurance or payment. When we showed up, they gave us the runaround and refused access to the vehicle or his belongings. We came back the next business day with another towing company to remove the truck only to find several valuables and important documents had been stolen from the vehicle and parts of the vehicle removed; the title to the vehicle had been stolen, a firearm stolen, his GPS system was stolen and various other valuables missing. When we asked about it, the dark haired, crooked nose female receptionist was laughing about it and her along with other staff denied everything and acted completely dismissive. I70 towing /slate towing are both full of lying, unprofessional THIEVES. I urge you to Use extreme caution dealing with these companies as they're both ran by the same dishonest, corrupt people.

Awful customer service. Driver was rude. Waited a long time for them to come. Did not choose…read morethem, was chosen for me. Will NEVER use again!!

Took my dodge to get fixed, got it towed in because lady at the front desk said tow ins are a week…read moreout. Made an appointment just in case, guy never even put me in the system. Two weeks pass, called and heard the same excuses, they made an appointment just to cancel it the same day. Kept calling to get the run around. A MONTH later it's "on top of the pile". They haven't touched it, finally went in person and they seemed relieved for me to get it towed somewhere else. It just needed a sensor replaced. An hour to hour and a half job tops. Missed out on a vehicle sale and trade in!

I took my jeep in for an oil change and while in their care, deep scratches were made on the hood…read more They acted they like they were going to fix it and after 3 months of waiting to get in their body shop, the GM said they would not be fixing it and believe this was some sort of power move and felt like it would be a my word versus their word situation. This is unacceptable in my book and magnifies their unethical business practices. Customer beware of Walker, Ginger and Steve Tolbert if you decide to do business with this auto dealership

phone service is terrible. you get to speak to someone in india after calling a local number to…read morecheck to see if my tires came in yet. It is hard to get to speak to someone on site at the store. The inventory of tires does not match the actual number of tires in the store, so they could not sell me tires as they were marked "in inventor". Walmart system for tires seemed easier, and they knew which ones were part of the inventory.

The gas station doesn't work after their business hours and it is an automatic card pump, if your…read moregonna have a gas station that needs no employees for it then it needs to be open 24/7 we came here to buy gas from this Samsung club at 11:00pm on Monday march 17th 2025 and couldn't get gas because it says our hours are closed

I came in with concerns and got helped right away by Chris. He helped me out a lot!!!! really great…read moreguy I highly recommend his service!! Thank youuu

I just love my 20-year-old Jaguar and just picked it up after being serviced here. This place is…read moreGREAT. From our first phone call to the completion of service the staff was excellent and kept us updated. Very customer friendly and focused.