I simply can't say enough good things about Right At Home. I've been using their services for my…read more91 year old Dad for about 6 months and I've been extraordinarily impressed with the quality of care and willingness to be flexible with scheduling and last minute requests. Brian, the owner, is extremely caring and dedicated and has filled in on several occasions when he had a sick call from his staff for which he couldn't find a replacement. They have never left us in the lurch. The carers are skilled and patient and know their stuff. Thank you, Brian, for all that you do to make a challenging situation so much more manageable.

We have used the Ann Arbor office of Right at Home for the past 6 months to care for my parents…read more They have done an outstanding job in assessing their needs and matching us with a wonderful, compassionate caregiver who has become part of our family. Right at Home staff are great about working with my parent's schedules and taking them to doctors appointments and driving them to run errands. We have great peace of mind that they are being well cared for, can continue with their normal routines and remain safely in their home. I would highly recommend Right at Home for providing professional, compassionate and reliable care to your senior parents.

Renee and her staff from Compassionate Daughters answered the call in a desperate time. I was in so…read moremuch trouble, I didn't know how much trouble I was in. They were flexible, understanding and attentive. Thank you for being there for me and my loved ones.

We called Compassionate Daughters Homecare shortly after our mother entered hospice. Renee came to…read moreour house that same day, listened to our needs, and was able to have an aide come that same evening. We so appreciated Renee "hearing" how much we needed night-time assistance, so we could get some rest. Her team member provided seamless care for Mom overnight, quietly and competently, allowing us to be refreshed for the next day. Truly, the name exemplifies the important service Renee and her team provide. A. G. and B. L.

An absolutely horrible sequence of caregivers for my disabled mom with early onset of Alzheimer's…read more The incredibly unqualified and inexperienced, 20-something "caregivers" took advantage of my mom's memory difficulties to not to any of the requested care, all the while marking off on their accountability sheets that they had provided the requested care. They sat on her couch scrolling their phones, lied about not having access to the laundry room, and the made her even more afraid to have them wash her hair than she was in the beginning. The office has not resolved my complaints and request for at least a partial refund in over 6 weeks. Visiting Angels basically stole from my mom, whose only income is social security, for the two months we tried to get them to provide the services they promised in the care plan we requested. Run, don't walk, away from their slick sales pitch. There is nothing compassionate nor caring behind Visiting Angels' facade.

As stated by others Ann Arbor management is arrogant and inexperienced. This is not a group of…read morehealthcare professionals that are certified or credentialed. They will solicit a contract and are absolutely negligent in providing service. No care plan written and discussed with the supposed health aide. They are taking on medical care that they are not trained nor skilled to perform, it is simply a money grab. I believe the national company has high standards but individual owners such as Ann Arbor lower the standards and poorly represent them.

They did have what I was looking for. Do not seem very interested in customer service/basic…read morewillingness to be helpful. Mask under nose, "it slips down", no attempt to correct, elderly, obese, and any others at risk for bad outcomes from Covid 19 should avoid this place.

I was on hold for one hour and 4 minutes. Absolutely ridiculous I would suggest going elsewhereread more

Provided ride that I needed for a minor surgery where they had to wait at the location. Just what…read moreI needed.

I rarely leave reviews, but I feel strongly that other families need to be aware of my experience…read morewith this company. I chose this DME provider because they were one of the only authorized providers in the area for Cubby Beds and had positive reviews--though now I question their authenticity. In August, I submitted all required documentation for my son's Cubby Bed, including a detailed letter of medical necessity and prescription for the full system (bed, canopy, mattress, and tech hub). My insurance approved everything quickly and without issue. However, the DME company submitted the order incorrectly as only ONE unit of durable medical equipment. When I called to clarify, I was told it should have been submitted as FOUR separate units. This forced me to go back to my insurance company to correct THEIR mistake, causing unnecessary delays and confusion. After finally getting approval corrected, the bed was delivered--but without the tech hub. When I followed up, I was then told (months later, on December 30) that the tech hub was actually a FIFTH unit that had never been submitted. Again, I had to contact my insurance company myself to fix their error. My insurance approved the additional unit immediately, but because it was approved on December 30 and the company was closed for New Year's, the order was delayed and the tech hub went on backorder. I was assured it would still be delivered and backdated. It is now April, and we still have not received the tech hub. To make matters worse, our insurance has since changed, meaning we will likely never receive it. This is not just an inconvenience--this is a serious safety issue. The tech hub includes monitoring features that are critical for my son, who has epilepsy. This equipment could literally help save his life during a nighttime seizure, and we are without it due to repeated errors and mismanagement by this company. The lack of accountability, poor communication, and repeated mistakes throughout this process are unacceptable. I strongly urge other families to choose a different DME provider. This has been an incredibly frustrating and concerning experience, and no family should have to fight this hard for medically necessary equipment.

Update 10/16/23: their online payment system is no longer is working (-1 star/2). Avoid: poor…read morecommunication and service and they initially overcharged hundreds for a cpap machine upfront, before processing my active health insurance (fraud).

I called Choice Senior Home Care when my mom needed home care after a hospitalization. I spoke…read moredirectly to Kim throughout and she was very informative, helpful, and even met my mom for an evaluation directly at the hospital before her discharge. Kim was always incredibly responsive and flexible. My mom loved Kim and was very happy with the service and oversight she provided of the caregivers that were sent to her home. Choice Senior Home Care specializes in long term care and getting consistent caregivers in the home that make your loved one feel safe and comfortable. Ultimately, my mom didn't need long term care but I would always consider going back to them if she ever does, and I would recommend them to my Michigan friends and family.

From the owner: Choice Senior Home Care is a family founded agency that has proudly served seniors in Washtenaw,…read moreOakland and Wayne Counties for over 19 years. Kimberly and Stacey founded this agency with one mission in mind: to provide dependable, compassionate, and professional care. In recent years, we've partnered with the Honor Care Network. We specialize in supporting those who want to age safely at home. Our caregivers are trained to meet care needs with skill, respect, and empathy. We maintain a minimum of 4 hours per visit and 12 hours per week, ensuring continuity and meaningful engagement. You can learn more about us on our website: Choice Senior Home Care. We are proud partners of the Honor Care Network, which enhances our services by offering families an easy-to-use online portal. Through the portal, families can view schedules, request changes, meet the caregiver assigned, and read daily care notes—bringing peace of mind and full transparency. Caregiver candidates are vetted through local, state, and national background checks, as well as driver’s license verification. We also vet each candidate with individual state elder abuse databases. Each client is also assigned a dedicated client care manager who is available M-F, and to access to our 24/7 support line for any urgent needs outside regular hours.

Dr Jeanette is no longer there the new team is actually students which I can appreciate however I…read morewould like to be cared more by a doctor. This is a business plan where a surgeon has the practice use the business to schedule surgeries

Dr. Janet Baatile-Ajrouche is absolutely amazing!!! She helped me when I got an infection from a…read morelocal nail salon from a pedicure and treated it so that I didn't get septic! Her knowledge, attention to detail and compassion is what sets her apart from others! She even helped with me with my damaged toe nail with a kery flex application and prescribed a compounded pharmaceutical nail treatment. Dr. Janet Baatile-Ajrouche is a wonderful doctor and I was so lucky to have her treat my infection and fix my damaged toenail!!! If you are looking for an excellent doctor please don't hesitate to go to her!

I would like to HIGHLY recommend comfort Keepers home care for anyone needing help with their loved…read moreones. I can speak from experience having my husband's aunt and uncle that have been cared for by this company. I feel SO blessed that we were able to honor our family's wishes and keep them in their own home until the very end-while having the best possible care! The caregivers we had were outstanding and formed wonderful bonds with our Aunt and Uncle. The care givers were dependable and they always went above and beyond with their loving care and attention to detail.

Comfort Keepers would be my top choice for in home care of my family members based on the feedback…read moreI've heard through friends and family alone.