These guys are great. Punctual, friendly, knowledgeable…read moreand smart. They were helpful with my insurance claim and very willing to answer all questions I had. My roof was completed 2 days after I picked the shingle color. They even fixed my previously dented gutter and painted the vent pipes! Highly recommend

My husband & I are from California. We had a rental in Jacksonville, NC. In September 2018…read moreHurricane Florence hit; our home did not flood but was badly damaged, eg: roof damage, collapsed interior ceilings, etc. The damage to homes caused by Florence was extensive in our area and my husband & I realized supplies and contractors would be in short supply. So, we made the decision to pack up our Ford pickup w/tools and supplies along with our 26' RV trailer in tow, and 2 dogs, we drove from San Diego, CA to Jacksonville, NC in 5 days to meet up with our claims adjustor. We looked like the Beverly Hillbillies. After several days of cleanup and hearing discouraging reports that supplies and contractors were in short supply, our ray of light and hope emerged when we met Carey, the owner of Under One Roof Construction. I had seen him drive up to inspect the roof across the street from us. My husband & I made it a point to talk with him to see if he could help us out. We immediately took a liking to Carey. Knowledgeable. Easy going. Established family business. Carey, gave us a reasonable roof estimate; we gave him the job. Carey brought out his roofing crew, some who had been with him over 10 years; you could tell how they instinctively worked together. They installed a new beautiful roof. He and his crew were very professional. They picked up all their construction mess and used a magnetized roller to pick up any roofing nails in their work area. We were quite impressed w/their roof competency, products, and warranty that we asked Carey if he had a construction crew who could help us with the damaged interior work. Carey, again, came through; he worked us in to his VERY tight schedule. So, we contracted w/him for the interior damage caused by Florence, including interior sheetrock tear down, installing new insulation, rehung new sheetrock on the ceilings, interior priming and painting, etc. Carey and his crews did all the big stuff. We are forever grateful. 3 months of exhaustive labor took its toll on my husband (70 yrs old) and myself (64 yrs old). The events that led up and followed with Carey coming to our aid was literally an answered prayer; a small miracle. In addition to Carey, we recognized several small miracles during our Florence trip including our drive back home when our truck broke down in Anniston, AL a week before Christmas Eve....but that's another adventure, for another day.

Gary's attention to detail on a new construction home was very thorough including even cosmetic…read moreissues. I highly recommend Gary for any home inspection due to his knowledge, thoroughness and friendliness.

All About Homes Inspections performed our general home inspection for our soon-to-be residence in…read moreMatthews, NC. They have BY FAR the best customer service I've ever experienced. Not only are they veteran-friendly, but they were also more than accommodating for our particular circumstance. A thorough, detailed report was provided very quickly! You can tell the inspector, Gary, took the time to examine every inch of the residence. I cannot recommend All About Homes Inspections enough! Thank you for your meticulous work and for being so accommodating!!

We hired Michael Martoneto to repair some rotted wood on the base of my side windows of my front…read moredoor frame. He did a beautiful job and painted the entire front door and my back door. His work is impeccable and he leaves his workspace clean. Michael is a polite, informative and respectful person. We are so glad we found a person like him to help with any of our household repairs. He will be our go to person for our home. Great experience!

From the owner: Martone Home Improvements has over 25 years experience in the Home Improvement Industry. MHI is…read morefamily owned, operated & a full service business that began in New York, took over Florida and relocated to beautiful North Carolina. Serving all of the Lake Norman area. When you hire MHI you also have the option to work with Designs by Shana J Martone. Updating & designing homes together allows us to deliver you the unique experience you have been waiting for. No job is too big or too small for Martone Home Improvements (MHI).

Wow. A failure on so many levels. Rude staff. Generic ideas. They came and measured and quoted…read more$25-$30k to redo our bathroom. We asked what we could get for that and she said anything. She never gave us any feedback and just tried to talk us out of keeping a bathtub because it would be too expensive. We said money was not an issue and she said it was for her. We went with a more reputable company. She finished our neighbor's (who recommended the company). Kitchen and it is hideous. Our neighbors spent $65k on a their "dream" kitchen. It is a nightmare and had issues after less than a week.

Our kitchen remodel turned into a nightmare for us…read more Statute 87-1 requires a general contractor for projects over $30,000. No permits were pulled for our project.

Craig did a great job putting up new front porch cedar posts, new handrails and stained them. We…read morewill use him again for sure.

From the owner: Axiom Home Improvement specializes in everything from Kitchen and Bathroom remodeling, to appliance…read moreinstallation, drywall repair, Painting, Tile, Deck Construction, Porches, Screenhouses, flooring and so much more!

I waited over a month after our pool completion to write my reviews because I wanted to make sure I…read morecovered everything. Building a pool is stressful and a HUGE decision. I hope our review helps others and helps True North become better. So here was our experience with True North..... Overall, we are happy with our decision to go with True North and they did a great job building our pool. It is beautiful and was complete in under 4 months from dig date! BUT the process was not without hiccups and it was A LOT to take on. The biggest issue we had was communication and the "orientation" to our pool. If I could do it over again I would say research, research, research! I wish we would have known more about the equipment, process, and how it all works when it is done. We chose a salt water custom free form pool with a spa attached. There was a lot we did not know before making that decision and it was not presented in the sales meeting. Like, we did not realize the pros and cons of having a spa attached, or realize that you have to maintain the pool all winter in order to use the spa, and that the salt system doesn't make chlorine in under 60 degrees. We also didn't know that you have to use Chlorine for the first 30 days, no heat in the spa for 30 days, and no robot vacuum for 30 days due to the pebble setting. Those are the little things that, had we known, we would have been more prepared or made different decisions. Jim and Tami were amazing and any time that we had an issue, they were there. Jim came out and resolved all of our problems and literally has been on call 24 hours for us. Even now, we are able to call him anytime. Scott (our sales guy) and Mike (company manager) are there at the start and with the selling of the pool but then quickly disappeared. Their selling point was that we are hands on and will be here throughout the process. To date, neither of them have actually seen the final product. Great guys but definitely not the go to people to get stuff done or help the process along. Scott is there to sell, Mike is there to manage, Tami is there to schedule (she's amazing at it) and Jim is there to actually get stuff done! During the process, the crews that were on site were respectful and worked hard. There are several different crews they work with and NONE of them warn you before showing up. Some mornings people were out there at 7am and needed us to move cars but we had no idea they were coming. Our yard was a disaster for the four months that it was under construction. Lots of mud everywhere, dirty driveway, trash in piles, and materials everywhere. The process moves quickly in the beginning and then stalls out for a while. Near the end we had to push to get it complete before the end of summer. Jim was a huge advocate for us. We were quoted a 8-10 week completion from dig date and it took about 12 weeks to complete. I will say that was much quicker than any of our neighbors. The materials and stone caused delays and issues but in the end it all came together nicely. Highly recommend going to the actual stone yard and picking your pallets of stone in person. We were not thrilled with the electrician and had issues there. We ended up having our own come out just to make sure we were doing the right thing in hooking up the equipment. They changed paths after our guy came out. Our largest construction issue came in with the pebble installation. To this day the pebble is VERY spotty and we do not feel it was mixed properly. It really was a rushed job and we had to have them come back out just to clean it off stuff (we had a blue waterfall) and to even it out on the tile line. They were frustrated to come back out to just clean it up but really we should have drained the pool to have it redone. Lastly, our final pain point came with the pool company that does the orientation after the pool is complete. We really did not get an "orientation" on how to use the equipment or deal with the pool chemistry. We knew nothing about keeping the chlorine balanced in the beginning or even how to hook up the vacuum properly. Someone just came out and threw in some chemicals and was like we will be back in a couple weeks. Oh and here is how your turn on your cool LED lights..... Then when it came time to switch over to salt, I had to contact them and someone just came out and threw six bags of salt in and left. After a week of rain and a smelly pool, we finally called Jim and said hey what do we do when the pool is going to overflow. We quickly realized the pool company never installed our back wash hose. It actually still needs to be done to this day. In general, we have had to do a lot of research on how to use things, how to keep the water balanced, and how to maintain stuff. But I guess that is a part of pool ownership. In the end, thank you for building our pool and if we could do it again, we would still choose True North. We would just research a whole lot more beforehand.

We had several companies come out to provide bids for our pool project this summer and couldn't be…read morehappier to have chosen True North! It was a massive undertaking but Jim Mike and the team were great. The workmanship was terrific and they were responsive to our requests with changes along the way. In the end we finished with a pool and outdoor living area that was even better than we had imagined! I can feel comfortable recommending True North to my friends and family.