I hired James with A Cut Above Landscaping to address a serious water intrusion issue at one of my…read morerental properties. He recommended installing a basin drain system as the solution, but unfortunately the work was completely ineffective. The crew dug up the parking lot and front of the house to install the drainage system, but left a huge mess behind. There were trenches and uneven areas throughout my parking lot and even extending onto my neighbor's property. The entire job felt rushed, like the priority was finishing as quickly as possible rather than making sure it was done correctly. The drainage system itself was poorly designed. The drains were not installed up against the house where the flooding and water intrusion was actually occurring, and the front of the property was not properly graded to direct water toward the drain. As a result, the system did little to solve the original issue. When I reached back out and asked James to come back and help correct the problems, his response was that they were "already barely making any money on the job." That response made it seem like the focus was more on profit than standing behind the work or making things right for the customer. Overall, I was very disappointed with both the workmanship and the customer service, and I would not recommend using this company for drainage or water intrusion issues.

I would give NO stars, in fact I would give a -5 review if possible. DO NOT USE THIS COMPANY! I…read moreoriginally rated them 5 stars until I got back to my vacation home to find lots of problems with their work. Just HORRIBLE! They installed some sod, 8 new small plants and a 3 station irrigation system which did not cover the yard. 1. They tried to charge an additional $7500 after bidding job and getting paid $12K which was the contract price! And it was a joke what they did. I have no idea how they EVER get a good rating. 2. They put an irrigation line on my neighbors side of the fence that was found when I hired another company to connect to my well, which they refused to do. No one asked nor told the neighbor nor I if that was ok. And they refuse to do anything about it! Neighbor has a rock yard and was out of town when it was done, so he nor I could tell till now. Turns out this new contractor had worked for them and quit two years ago due to issues just like mine. 3. They told me they winterized the system last fall, but did not drain lines so the back flow valve burst. They refused to repair it without being paid $7500! I had to hire someone else to fix it. 4. I was told they installed the remote module in the system so I could control it with my phone from Texas, but they did not. I had to pay someone else $100 to install it. 5. I told them the controller was faulty and was running 3 times a day. I had cleared it and it did not still stay on schedule. I got two $600 water bills for two months before they would replace it. BOTTOM LINE...DO NOT HIRE THEM! THEY LIE, THEY ARE SCAMMERS AND THEY OVER PROMISE AND TRY TO CHARGE YOU MoRE THAN CONTRACT PRICE! PLUS THEY DO NOT FOLLOW THROUGH WITH THEIR WARRANTY! NOT TO MENTI0N SOME OF MY NEW IRRIGATION SYSTEM IS ON MY NEIGHBORS PROPERTY AND THEY WILL NOT TAKE RESPONSIBILITY FOR IT!!!!!!!!!!!! DILLON IS NOT HONEST AND SPOKE TO ME HORRIBLY. CALL SOMEONE ELSE!

Shoreline came out prompt when we were having a backup of our sewer. This was right after another…read morecompany had came out and said they had fixed the problem. His quote was substantially less with a less invasive process to fix the problem all together. Glad we found this service. Will definitely recommend 10/10

Andrew is great -- this is my wind tine using him. Shoreline will be my go to plumber for ALL…read moreplumbing issues or remodeling.

Fast! After Hurricane Sally, I called on 10/2. Ken came out on 10/3 and gave me a quote. Arrived on…read more10/6 to remove the trees/ stumps. They removed 5 in less than 45 minutes. Price was very reasonable. Highly recommend! Very pleased!

They cut some very old and huge trees down in my back yard. Did a fantastic job, price was great…read moreand will recommend to my friends in Pensacola

Great company for landscaping needs, honest owners , would use again no problem. Quality and…read moreperformance in whatever they do.

Not sure if we were flimflammed or if the estimate of our landscaping job was so inaccurate the…read moretotal cost was $1200.00 more than the original estimated bill. We paid 1/2 the cost of the job 6/23/25 (original bid $2725), and date completed was 7/18/25....and this was not a big job. We have a small strip of backyard, maybe 15'x80' to be leveled with dirt and new sod placed. The workers were unreliable, they did not show up when scheduled and did not communicate until we reached out to them. They were not prepared, they dumped dirt in our backyard in the pouring down rain without tarps to protect from run off. My husband had to work the whole time they were here (and after they left) to cover the dirt with tarps and level off the ground for sod prep. One of the workers ran over our mailbox and didn't even tell my husband. I discovered it when I got home from work, he asked the workers about the mailbox, and the worker stated that he may have backed into it....too much! The extra charge of $1200 evidently was for the "miscalculation" of needed fill dirt. The dirt load they originally brought covered maybe 30% of the yard....I have pictures, that load did not cover much. Total job cost $3925.00.