1. Kenneth

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    OCEANSIDE, CA

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    7 years ago

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    Tri City Medical Center

    Tri City Medical Center

    2.8
    (738 reviews)
    0.2 mi

    Today Feb 24, 2026 I arrived at the hospital at 6:05 a.m. for a procedure that had me feeling very…read moreanxious, and from the very first moment, staff members were already waiting for me at the entrance. That alone made me feel cared for. I especially want to thank the nurse who received me this morning. I don't remember her name, but I will never forget her kindness. With her sense of humor and warmth, she eased my anxiety within minutes. In such a vulnerable moment, that kind of humanity makes all the difference. The medical team was professional, organized, and confident. Even in a highly technical environment filled with equipment, everything felt coordinated and reassuring. I felt safe the entire time. My procedure turned out better than expected, and I went home feeling peaceful and deeply grateful at 10:30 am Thank you for not only doing your job, but for doing it with empathy and heart. That is something that truly impacts patients and stays with them long after they leave I'm so grateful, thanks again all personal is amazing

    I am writing this review because I hope hospital leadership will address concerns about my recent…read moreexperience. During my visit, I experienced excessive wait times, poor communication, lack of follow-up, staff behavior. What was most concerning was lack of communication. I understand that hospitals can be busy and that healthcare professionals work under significant pressure. However, patients and families deserve clear communication, respect, and timely care. In my case, I had to wait 3 days for an MRI after that their wasn't a care plan to follow up. I had to advocate for myself for proper treatment. I am sharing this feedback not simply to complain, but in the hope that management will review these concerns and take steps to improve the patient experience. I would appreciate having someone from leadership contact me to discuss this matter further. Thank you for your attention.

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    Tri City Medical Center
    Tri City Medical Center
    Tina Marie getting admitted in to ER.

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    Tina Marie getting admitted in to ER.
    Blue Coast Cardiology

    Blue Coast Cardiology

    3.2
    (32 reviews)
    4.3 mi

    The office staff was really kind to me. I really appreciated that. The TV in the waiting room was…read moresometimes too loud. They had the nature channel on so sometimes it showed animals attacking each other which was a little unpleasant. The waiting room itself was nice. Dr. Bui was really friendly and kind on the first visit. On the second visit, not so much. She was brutally honest about what she thought about me. On one hand, I could appreciate her honesty, but she was very wrong in her judgment. I had a test done that proved I had a medical problem. She told me that she took back what she said about me. That was really nice of her. On the third and fourth visit, she was better. I don't dislike Dr. Bui as a person, but as a doctor, I think she should have not been so quick to judge. Or at least she could have kept what she thought to herself and let the tests show her what was going on. The second visit was just awkward and felt weird. I would not recommend her to family and friends because I don't think they would like her personality. If she would have said to them what she said to me, they wouldn't have gone back for more testing and treatment. I don't think this doctor is for everyone. You need to be persistent when you know something is wrong despite what the doctor may say.

    No one answers their front office phones. I have called 4 times in 1 hr, to speak with someone to…read moreget an appointment rescheduled.

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    Blue Coast Cardiology
    Blue Coast Cardiology

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    Cardiovascular Institute Of San Diego

    Cardiovascular Institute Of San Diego

    3.9
    (29 reviews)
    6.7 mi

    The four star is due to a lock Of communication by those…read morehandling appts at the office. Three times in one week an appointment was not recorded correctly by the staff, office location was changed without patient knowledge ahead of time and verification that specialist is actually working in the office on the day an appointment is scheduled. Accidents happen but three errors is one week is a breakdown within the office policy. The office manager maybe would like to look at improvements on scheduling. In addition to flagging those patients who are dementia patients in the system - so that instructions and appts are addressed with the caregiver. The assisting staff is very kind, professional and we love the doctors my family has seen. They are very attentive to their patients.

    Your office is run by children who can't answer the phone or keep a schedule. My first appointment…read morewas TeleHealth and the doctor was over an hour late. When I came in for my first office visit, I was 15 minutes early, signed in, sat down and kept my mouth shut while an irate patient berated the clueless girl behind the desk, a flood of patients came in after me, they were all checked in and seen before me. Finally I asked the girl what the problem was, she went back and got someone who told me they don't appreciate it when patients show up late for their appointments and then demand to be seen. I had 4 more office visits, all of which I was 10-15 minutes early for, each time they came to get me exactly 19 minutes late, as if they knew I would walk out at 20 minutes. my last visit, you had a child shave my chest with what I can only assume was a piece of broken glass because the result was horrific and left me scarred. Now you guys are calling my emergency contact to check me in for my Telehealth. wtf? UPDATE: I was writing this review when you were already 30 minutes late for my Telehealth, I had to call in to ask what was going on but was placed on hold for an additional 30 minutes only to be told my Telehealth wasn't happening and then I was made to feel like I was the bad guy and me being upset about this was unreasonable. you people have wasted my time for the last time

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    Cardiovascular Institute Of San Diego
    Cardiovascular Institute Of San Diego
    Cardiovascular Institute Of San Diego

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    Kenneth - cardiology - Updated July 2026

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