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    Kenns Cleaning Service

    5.0 (2 reviews)
    Open 12:00 am - 12:00 AM (Next day)

    Services - Kenns Cleaning Service

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

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    5 years ago

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    Kennedy J.

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    5 years ago

    Business owner information

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    Kennedy J.

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    Naturalcare Cleaning Service - Relax, we'll do the work.  Free sheet changes and bed making.

    Naturalcare Cleaning Service

    (147 reviews)

    Memorial

    Currently 37 weeks pregnant and struggling to do anything. I was stressing out over how dirty my…read moreplace was getting but was also too exhausted to vacuum or wipe the countertops. I requested a quote from Naturalcare and got a response immediately. I called for more details and was booked for the next available Saturday on the spot. It was prefect timing for me too since I don't know when the baby will actually come. They've been reminding me through text a couple days before the appointment and even on the appointment day, they texted me that they were on the way. They're very good at communication. I forgot to ask their names, but the workers came in and were very friendly, asking questions like - do I prefer they take their shoes off while working? is there a certain area they should pay attention to? is there anything specific they need to know before they begin? And they were also very friendly about letting my little dachshund run around. For about two hours of cleaning, I can say I am very impressed with their work. My bathtub and toilet were getting a little dirty which was embarrassing but they cleaned it all up and everything looks brand new, white and pearly! They organized my shampoos and conditioners, even wiped down my make up drawers. OH - and they even cleaned out my rice cooker which was seriously the cherry on top! In conclusion, I am extremely satisfied, I am so happy to be sitting in a clean house, and most importantly, it's become a clean environment for when I bring my baby boy home!

    We are extremely disappointed with the quality of service we received, especially considering the…read morepremium pricing and the fact that this was booked as a deep cleaning. While we appreciated the cleaner coming back to address some concerns, we continued to notice many missed areas throughout the home. The main kitchen floor still had visible spots and sections that appeared untouched. The recycling in the pull-out bin near the sink was never taken out. Several light fixtures and areas throughout the home were missed, and even small details, such as shoes being moved onto the bench and not returned to where they originally belonged, showed a lack of attention to detail. More concerning was the fact that our half bathroom was completely missed and untouched during the initial cleaning. We expected the team to communicate with us if something had been overlooked rather than leaving without addressing it. A professional deep cleaning company should have a clear checklist, strong communication, and quality control measures in place. We also paid an additional fee specifically for baseboards to be cleaned, and many of them were still untouched. At this point, we are continuously finding more things that were missed despite these services being listed as included in the deep cleaning package. This was our first deep cleaning service, so we had high expectations. Instead of being able to focus on our children and simply maintain the home afterward, I still had to go back and clean myself. My fiancé even expressed that he felt we should have just handled it ourselves. My mother also had to come over to help clean afterward, and we are still discovering things that were overlooked. At this point, we have decided to hire another company to come deep clean the home properly because this did not feel like a true deep cleaning. It felt more like a surface or spot clean despite the services that were advertised as included. The only reason we are giving a 2 out of 5-star rating is because the company did send someone back to touch up some areas and attempted to make things right, but we still continued finding missed baseboards and other overlooked items afterward, and at this point, we no longer feel confident in the level of detail, communication, and reliability we expected from a professional deep cleaning service. If a deep clean is what you desire without micromanaging this company will not be a great fit for you. If you choose this company, please be prepared to follow the cleaners from room to room watching them and having somebody to watch each Cleaner as they clean.

    Pride Housekeeping - Sparkling clean for move out  ! Thanks pride cleaning ! I got my deposit in full after moving out !

    Pride Housekeeping

    (37 reviews)

    Montrose

    I will start by saying the maids are normally great and do a great job. Unfortunately, the business…read moreowner is not. The maids were almost 4 hours late because he overbooked them and didn't communicate. That means my whole day got placed on hold and I only have one day off a week. When I told him this was unprofessional, inconvenient, and poorly communicated, he then turned it around on me and said I have been late in my payments (during hurricane Harvey?!?). Otherwise all payments have been within 24 hrs. And quite frankly, that argument is unrelated- as a business owner if your people are late, call as soon as you know they're going to be late and apologize. Apparently those expectations are too high...

    Reading the reviews I have to wonder why all the bad ones for this company are "Not recommended"…read moreand therefore not a part of their star rating system. For that reason I give 1 star even though they probably earned 2 1/2 VERY disappointing service. Sent 3 women which should have been a good thing as we have one of the 3 story Neartown houses. But several things were not dusted, work table in office, one bedside table (of 2), 3 window sills, one side of entertainment center, etc. I caught 2 things and they flipped a rag back over them but cannot catch all of this while they were rushing to leave. I did see they cleaned the master shower only as far as the shortest of the ladies could reach, leaving a foot of obviously dirty shower glass on both sides that have glass, I told the women in charge, only one who spoke English, and she told one of the girls in Spanish. The young lady dashed off while I was paying (Cash only is a red flag Israel) and then came back down so fast and zoomed out the door, that I knew there was no way. When I asked her how that could have been done so quickly she replied, she is really good! And was outside and away herself. The shower had not been touched, nor the spotty faucets in the bathroom, but the previous spotty large faucet in the kitchen was now sparkling! Obvious shower somehow translated to kitchen faucet. the rest of the house was ok but aside from the kitchen faucet nothing was really well cleaned. And I never have found my reading glasses in the nice zip up case that were on my desk that morning.....

    Kenns Cleaning Service - homecleaning - Updated June 2026

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