Currently 37 weeks pregnant and struggling to do anything. I was stressing out over how dirty my…read moreplace was getting but was also too exhausted to vacuum or wipe the countertops. I requested a quote from Naturalcare and got a response immediately. I called for more details and was booked for the next available Saturday on the spot. It was prefect timing for me too since I don't know when the baby will actually come. They've been reminding me through text a couple days before the appointment and even on the appointment day, they texted me that they were on the way. They're very good at communication. I forgot to ask their names, but the workers came in and were very friendly, asking questions like - do I prefer they take their shoes off while working? is there a certain area they should pay attention to? is there anything specific they need to know before they begin? And they were also very friendly about letting my little dachshund run around. For about two hours of cleaning, I can say I am very impressed with their work. My bathtub and toilet were getting a little dirty which was embarrassing but they cleaned it all up and everything looks brand new, white and pearly! They organized my shampoos and conditioners, even wiped down my make up drawers. OH - and they even cleaned out my rice cooker which was seriously the cherry on top! In conclusion, I am extremely satisfied, I am so happy to be sitting in a clean house, and most importantly, it's become a clean environment for when I bring my baby boy home!

We are extremely disappointed with the quality of service we received, especially considering the…read morepremium pricing and the fact that this was booked as a deep cleaning. While we appreciated the cleaner coming back to address some concerns, we continued to notice many missed areas throughout the home. The main kitchen floor still had visible spots and sections that appeared untouched. The recycling in the pull-out bin near the sink was never taken out. Several light fixtures and areas throughout the home were missed, and even small details, such as shoes being moved onto the bench and not returned to where they originally belonged, showed a lack of attention to detail. More concerning was the fact that our half bathroom was completely missed and untouched during the initial cleaning. We expected the team to communicate with us if something had been overlooked rather than leaving without addressing it. A professional deep cleaning company should have a clear checklist, strong communication, and quality control measures in place. We also paid an additional fee specifically for baseboards to be cleaned, and many of them were still untouched. At this point, we are continuously finding more things that were missed despite these services being listed as included in the deep cleaning package. This was our first deep cleaning service, so we had high expectations. Instead of being able to focus on our children and simply maintain the home afterward, I still had to go back and clean myself. My fiancé even expressed that he felt we should have just handled it ourselves. My mother also had to come over to help clean afterward, and we are still discovering things that were overlooked. At this point, we have decided to hire another company to come deep clean the home properly because this did not feel like a true deep cleaning. It felt more like a surface or spot clean despite the services that were advertised as included. The only reason we are giving a 2 out of 5-star rating is because the company did send someone back to touch up some areas and attempted to make things right, but we still continued finding missed baseboards and other overlooked items afterward, and at this point, we no longer feel confident in the level of detail, communication, and reliability we expected from a professional deep cleaning service. If a deep clean is what you desire without micromanaging this company will not be a great fit for you. If you choose this company, please be prepared to follow the cleaners from room to room watching them and having somebody to watch each Cleaner as they clean.

Easy to schedule, showed up on time, Home was very clean upon completion. Very proffesional and…read moreEasy to deal with.

I just got hung upon by the owner Jefferey because He realizes that I will not use his company…read moreanymore. He just said "payment" as he rudely hung up as if he doesn't want to hear my feedback. I can only conclude that he doesn't care about the quality his business provides. When I reservedly told him dusting and vacuuming were not done well, his response was 'the ladies reported that you stepped on mopped floor'.... What does that have to do with their poor performance? And the 'mopped floor' they were referring to was our foyer area that they mopped as they were leaving so of course I have to step on it to close the door after them. I tried to be considerate with small and big issues; even when he put me in a bad situation two months ago by failing to keep the schedule and not showing up. It's upsetting to end with such disappointment. If anyone close to me asks, I don't recommend this company. Their fee is not worth their performance nor customer service by the owner.

I put out for a quote on getting our home deep cleaned and Jessi responded very quickly and…read moreanswered all of questions! She was easy to book with and straight forward on how much it would cost which I greatly appreciated. She was very communicative the day she came to clean our house letting me know once she arrived and left. She did an amazing job on our place! We were very happy coming home to a clean place with no dog hair or dust to be seen!

Great and affordable!! Love love love- would definitely recommend :) I love a good scrub.read more

Wow! Baby the way I just quickly fired my old cleaning crew...P&R, thank you so much for your…read moreimmaculate services. Their crew provides thorough and quality work for their pricing. I requested the deep cleaning services since it's been over month since I've seen/ heard from my old cleaners and that's EGGZACTLY what I received. Scheduling is a breeze and they let you every detail upon arrival. Also, they are black and veteran owned and we are also both in this home.

Dear PR Cleaning Service,…read more I want to extend my sincere thanks for the outstanding service your team continues to provide when cleaning our home. You consistently deliver a level of cleaning service that truly reflects excellence. PR Cleaning Service -- your approach to your work clearly embodies this principle. Your professionalism, attention to detail, and genuine care do not go unnoticed -- and are deeply appreciated. Thank you again for your continued dedication and excellence. With appreciation, Greg Fulton, US Army (Retired) A Journey of a Thousand Miles Begins with a Single Step #ENJOYTHEJOURNEY Commitment. Excellence. Stewardship. ARMY STRONG

I cannot say enough good things about Brea. From the moment I requested a quote, to the moment she…read morerevealed my freshly cleaned house to me, she communicated every step of the way. I never felt like I was left hanging by her. She answered all of my questions (and I had a lot of questions) in a very timely manner. When she arrived, I explained my situation to her. I deal with a lot of depression, ADHD, and anxiety. This makes things like keeping a tidy home completely overwhelming. So, instead of taking care of the problem, I let it get worse. The worse it got, the more depressed I became. I explained all of this to her, and she listened like a friend instead of someone I had hired to clean my apartment. She was completely empathetic and non-judgmental. She was also very straightforward yet tactful about what needed to get done. At one point, I thought I had to reschedule because I had an appointment and I didn't know what to do about my dog. Brea told me not to worry, she was very good with pets, and she had experience because she had a boxer at home. Penelope approved of her right away, and Brea's energy made me feel comfortable leaving my dog with her. She worked for hours and it showed. My apartment was sparkling and it smelled incredible! I love my dog, but she has some aromas that I absolutely do not love. I had asked Brea to add floor polishing and sofa cleaning to my package which I already felt was well priced for everything she was planning to do. I don't know how she did it, but she managed to remove all of Penelope's fur, and my floors were absolutely gleaming. Not only that, she had cleaned every single baseboard and my ceiling fans until they were unrecognizable. Brea left me with more than just a clean home. She left me with a fresh slate. It's much easier to maintain a clean home than it is to clean a messy one. I find myself fastidiously, wiping every surface the moment a crumb falls. I plan to hire her to help me maintain the level of clean she achieved. I figure that the cost of the cleaning will be worth the peace of mind it gives me. If you were on the fence about spending the money on a deep clean, I wouldn't hesitate. It was absolutely life-changing.

I am writing this review to strongly urge anyone considering this service to proceed with caution…read more I hired them right after closing on a new home with my partner. The house was already generally clean, but it had been vacant, so there was typical dust in corners, behind toilets, and in window sills. I was quoted nearly $600 for what was described as an in-depth, all-day deep cleaning. On the day of the appointment, I made the mistake of giving them lockbox access because I was running behind. I arrived 40 minutes later to find a toddler inside my million-dollar home, throwing monster trucks onto custom cabinetry and bamboo floors. I was shocked. I don't have children, and the idea of a toddler being in my home--both for the safety of my property and the child--was completely unacceptable. The owner tried to smooth things over but offered no discount or acknowledgment of how inappropriate and unprofessional this was. They came back to "redo" the cleaning, and within just a few hours they claimed they were done. Dust behind the toilets was still there. They insisted I check everything on the spot, but anyone who has ever moved knows that you cannot catch every detail when you're juggling a dozen tasks--especially when you're paying professionals to handle it. When my partner arrived, she opened the microwave and oven. Both were still dirty, and with nothing more than a damp paper towel, everything wiped clean effortlessly. That alone told me the job had not been done properly the first--or second--time. I paid them just to be done with the situation, but looking back, I shouldn't have paid the owner anything. From what I understand, she charges an outrageous amount and only pays the cleaners around $100 each, which is incredibly unfair. On top of all that, I was informed that wiping the exterior windows was "extra," even at a $600 price tag. They ended up doing it, but at that point it was clear nothing was really included. In the end, I was left with stress, disappointment, and a home that was barely surface-cleaned, certainly not deep-cleaned. If you're thinking about hiring this service, be aware that you may experience unprofessional surprises--like toddlers on your property--and pay a premium for work that doesn't even meet basic expectations.

I will start by saying the maids are normally great and do a great job. Unfortunately, the business…read moreowner is not. The maids were almost 4 hours late because he overbooked them and didn't communicate. That means my whole day got placed on hold and I only have one day off a week. When I told him this was unprofessional, inconvenient, and poorly communicated, he then turned it around on me and said I have been late in my payments (during hurricane Harvey?!?). Otherwise all payments have been within 24 hrs. And quite frankly, that argument is unrelated- as a business owner if your people are late, call as soon as you know they're going to be late and apologize. Apparently those expectations are too high...

Reading the reviews I have to wonder why all the bad ones for this company are "Not recommended"…read moreand therefore not a part of their star rating system. For that reason I give 1 star even though they probably earned 2 1/2 VERY disappointing service. Sent 3 women which should have been a good thing as we have one of the 3 story Neartown houses. But several things were not dusted, work table in office, one bedside table (of 2), 3 window sills, one side of entertainment center, etc. I caught 2 things and they flipped a rag back over them but cannot catch all of this while they were rushing to leave. I did see they cleaned the master shower only as far as the shortest of the ladies could reach, leaving a foot of obviously dirty shower glass on both sides that have glass, I told the women in charge, only one who spoke English, and she told one of the girls in Spanish. The young lady dashed off while I was paying (Cash only is a red flag Israel) and then came back down so fast and zoomed out the door, that I knew there was no way. When I asked her how that could have been done so quickly she replied, she is really good! And was outside and away herself. The shower had not been touched, nor the spotty faucets in the bathroom, but the previous spotty large faucet in the kitchen was now sparkling! Obvious shower somehow translated to kitchen faucet. the rest of the house was ok but aside from the kitchen faucet nothing was really well cleaned. And I never have found my reading glasses in the nice zip up case that were on my desk that morning.....

Paid a premium for carpet and upholstery cleaning. Condo was left with a sour smell which is…read morepreventing the unit from being open for showing and rental. Paying top dollar one expects customer service but letting them know via email ends with a message you cannot respond to and a phone number that dumps you to voice-mail. If you value your property consider customer service if expectations are not met.

We used Sam's to deep clean our empty home that we were going to put on the market to sell. Sam's…read morewas recommended by our realtor. On the surface, it looked like they did a pretty good job. Then I checked more closely. The double ovens were not cleaned AT ALL on the inside. He said that wasn't part of the price quoted. I thought since I was paying $346.40, the inside of the ovens should be spotless. The kitchen countertops were not cleaned. I also feel that the kitchen sink and the upstairs bathtubs were not cleaned properly. I can not recommend Sam's to anyone, and my realtor said he WILL NOT be recommending Sam's again.

Amazing service. Arrived on time. Did a thorough clean of the entire house. My house hasn't looked…read moreso good since I purchased it.

This fabulous great offers great reliable cleaning services! Used 713 Clean for 2+ years! Never…read morean issue or a concern!