1. Kenny Glass

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    Auto mirror repair

    Auto mirror replacement

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    6 years ago

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    AV Autoglass

    AV Autoglass

    1.0
    (1 review)

    Came out in an unmarked pickup truck with my new windshield. Nice enough guy, however, when he took…read morethe old windshield out and was cutting off the old windshield adhesive, I watched him out of the front window of my house standing with all his weight on the inside pocket of the door panel while yanking at the old adhesive. I watched the pocket drastically bowing as he continued to yank. He then repositioned himself with his foot in the top of the door panel, which is leather, and continued to yank. I went outside and offered him help because I was worried that he was going to cause damage, which he accepted. The rest of the installation went okay. When I looked at the door panels I noticed that they were creased on both the driver and passenger sides. I confronted him on the damage, and he denied causing it. Got in an argument in my driveway and he few off the handle and said he was going to take the windshield out, and began taking his tools out. I never insinuated that I wasn't going to pay him, only that he caused the damage and I asked if he was insured, which he said he was. I confronted him on using my door panels instead of a step ladder. I paid him and he left. It wasn't an unreconcilable issue, but he definitely created the damage and definitely handled it poorly. After he left I took photos of the creases and footprints on the door panels. I noticed that there were scraps of old adhesive on the driveway, and that I had stepped in some fresh adhesive that had fallen on the driveway. Accidents happen, it is what it is. The way you handle it defines you as a business. I wouldn't recommend him.

    From the owner: Mobile Automotive Glass Service. Free estimates! Call today for same day/next day service.read more

    Kenny Glass - windshieldinstallrepair - Updated July 2026

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