We are from out-of-town... & just the KINDNESS from this store's employees and the owners... blew…read moremy mind. Efficient, smiles, quick, and gracious. The check-out line was growing, but the ladies at the register were FAST at getting customers taken care of quickly. The owner and employees also went out of their way to fulfill an ODD request... and blessed us with their kindness. Thank you "Spence" family !

Very helpful,knowledgeable and friendly staff. Good store…read morehours. Good sized store that has just what I need the overwhelming majority of the time. Lots of parking. Fun promotions.

I have never experienced such amazing customer service! The moment we walked in the door we were…read moregreeted, followed by multiple employees during our visit asking if we needed help. Talked with Debbie at the special order counter at length, and she was a wealth of info and help. Thankful to have found such a great hardware store with employees who are wanting and willing to help and so knowledgeable!!

Between Moscow and Pullman Building Supply, this is the largest lumber and garden around…read more Everything you'll need for building projects large or small and rental equipment too. It serves the area well.

Slade and the whole Jacobs crew are top notch. They keep a good stock of materials on hand,…read moreespecially for a store in such a small town. They have some of the best prices and services in the area! Whether you're a homeowner or a general contractor, they will take care of you.

We love our small town and supporting local businesses. The staff at Jacobs is warm, helpful and…read moreso easy to order outr supplies and have them delivered. Thank you for the quality and care you give to the community.

I am amazed at the wide selection of everything this store carries. They have all the hardware and…read moredo-it-yourself items, of course. But they also carry kitchen, essentials, recreational supplies, beds, and just about anything else you can think of! The service has been good, and people are friendly an exceptionally helpful. Love, love this store!

What. The heck. Is wrong with you, management? Rob was the…read moresweetest. Kindest associate who was knowledgeable and helpful in so many ways (he helped me with several projects and pro tips) and you let 2 women with high school mentality and obvious discrimination in their hearts gang up on him and you let him go. Enjoy the beginning of the end. Thats what happens when cancer spreads and takes over.

This is what a hardware store should be - everything you need, and nothing you don't. The selection…read moreis manageable, yet large enough to have most everything, AND they seem to meticulously purchase their wares. Example: cast iron enamel pot. Who knew I was looking for that? Apparently they did! Great customer service - someone helped me - literally - pick out a lightbulb.

Good place to get what I need to repair house.read more

Chains, Nuts & Bolts, Spikes, Hammers & Tan Lotion All in One Place!…read more SITREP This store sits on the St. Joe River right amidst a major logging distribution center. Grabbing timber from this outfit is never easier. In a bigger community (which St. Maries is not), I'd think of this place as Home Depot's "kid brother" - it's on the right track, but it ain't all grown up. SETUP However, what I find most useful about this store are things I need to take back to the Fountain Bay Ranch. When we are setting fence-posts, it's great to get some spikes & nails, and some barbed wire as well. There also is a great selection of tool chests and other ancillary items you need at a decent price. It may not be as inexpensive as some of the places I stock up at in Spokane. But it's HERE and saving time is saving money, and that's HALF the battle right there. THE LOWDOWN A great local hardware store, lumber yard and more.

Great customer service here. They helped us out a lot when we were buying wood for our 4 board…read morefence. They had everything we needed at good prices.

Service is A+. Very friendly and willing to help find things…read more Selection depends on what you're looking for. I didn't find some things that I expected to find, like key tags, but they have a lot more things to help with plants than a typical hardware store. Value seems fine.

I really like this hardware store…read more First of all, it's the only place where you can pop in and grab a soda and a substantial little snack in all of downtown. So it's handy. They also have a rack of free maps of the area, which are great to have, especially if you're new in town. And then there's the actual merchandise. Not being a hardware store connoisseur, I wouldn't know how their prices compare to other stores, but I do know they've always had whatever I was looking for (plus some neat gadgets and accessories) at prices I was willing to pay. And the store layout is easy enough to peruse. The customer service I get here is always helpful, and the employees are all very sweet and friendly. They're never pushy, but they always offer assistance (which I did sometimes need, and they seemed more than happy to help me out). All in all, I give it five stars because it's a useful, respectable place, and I can't think of a single thing I have ever been disappointed with about this store.

A great bunch of employees. Always there to help of needed. The owner Craig and others on the board…read moreate so helpful of I could keep more than 5 stars i would

All Star fully stocked above and beyond any ace that I've ever entertained, simply cuz they're the…read moreonly source in town, for miles and miles, they offer local things like fishing gear, hunting gear, etc., to serve the community present. They're a go-to for renovation emergencies.

I really like their versatility in the size of store that they have. They have been a life saver in…read morethe products they offer. So much better than running clear into Spokane. They are very considerate and respectful. Always with a smile on their face. I definitely love supporting local businesses around here.

Now this is a cool a cool hardware store. Not like I've been in a lot of hardware store to say that…read morethis is a great one, but it really is great. I know it's just a store that sells tools and things of that nature. But being in a small town does make it the coolest hardware store I've been in. You know the owner, the owner knows you, and can help with anything.