Only using one star because I had to do so to review this business! I ended up calling around and should have called Chemdry. He quoted me $95 over the phone and ended up charging me an extra $40 for a deep clean. I should have read the reviews before calling. It will NEVER happen again. I feel like i was ripped off! read more

NOTE: If you pay the extra fee for sectional on Living Social he will ask for ANOTHER additional fee (4x the voucher cost) so that you actually save no money. He was rude and not on time. Wish I had checked these reviews before buying voucher. I threw him out and called Living Social. read more

Bought a Living Social deal. NO deal. Charged $30 to carry cleaning machine up the stairs. TOTAL RIP OFF.

DO NOT USE HIS SERVICE. I purchased a Living Social coupon for $40, when he came to the apartment he said it needed to be "DEEP CLEANED" and that my coupon did not cover it. He charged me $180 and was finished cleaning 3 rooms in under 40 minutes- his business is a total rip off. I just recently found this: http://www.yelp.com/biz/ken-carpet-cleaning-san-diego Looks like he was scamming in CA before moving to Florida... read more

Do Not use this guy. SCAM... I too used the living social. He came in and in less than a min told me about a "deep cleaning" and it would be an extra $69 per piece on top of what I paid. AVOID AT ALL COSTS read more

This guy is a total rip off ... First he made an appointment weeks in advance & called that morning 15 minutes before he was supposed ti come & said he could not come because his other appointment in that area canceled .. That is NOT my problem...than he rescheduled for another day...Comes in & said that it will be an additional $ 200 because ...catch this.. the carpet is DIRTY ????? ( really the amount that my living social voucher was good for is $109 ( a total of over $300 ....This for A ONE bedroom condo... a whole house should cost that...this guy is such a spammer he tried to tell me its 4 rooms & 2 hallways ... really? I wish I had a 4 room condo... maybe he should talk to the real estate assessment people for me (I would LOVE the additional Value of the condo)...... I guess, according to KEN someone is supposed to get their carpets cleaned when they are cleaned... Seems like a no brainier to me...if your carpets are dirty you call a carpet cleaner to clean them.. Just like all the others that say he scammed them ( unfortunately, I tried to see reviews before I purchased this but he is VERY SNEAKY & lists himself as A. Ken's and goes by Ken's so it was VERY hard to find the reviews) ... Seems everyone gets the same treatment ...I am here now & if I walk out the price goes up... Then he had the AUDACITY to try & tell me that it cost gas money to travel here,,, really it is about 15 minutes away & when you are in that business that is part of the job... I NEVER heard of a remote carpet cleaner...If anyone has & it got your carpets cleaned please let everyone know ...that would be so convenient..This was the OWNER...what a tool...really BE VERY CAREFUL... read more

Just had Ken here to clean. Told me I needed "deep" cleaning. He told me my coupon for $69 was not enough. He said his service was $200. He didn't even clean under the bed. He was here about 30 minutes. What a rip off. I'm notifying Living Social so other people aren't scammed. He wanted me to give him a blank check!! Of course I refused. My advice-- Do not use this service!!! Can I give zero stars??? read more

SCAM! This guy is rude, sloppy work, and unprofessional. After getting a living social deal, he arrived to my house and explained that he needed another $80 to use chemicals to lift the stains. As some were possibly juice stains I humored him and paid the extra. One week later at best most of my stains once again re appeared. DO NOT USE THIS GUY! read more

This guy is rude at best and a thief. Bought on a living social and when he got to my house he tried to scam me. He told me he would have to do deep cleaning to get my area rug back to white. Seeing as how it was cream color to start with I knew I had to throw him out. Does he think it's peoples first day on the planet?? He's a typical desperate carpet cleaner. AVOID this man at all cost read more

The worst. Don't bother. Got a living social voucher. wouldn't accept the voucher. had to pay over 100.00 extra. This was for 1 room. Carpet was ruined afterwards. It was top quality carpet. DONT USE THIS COMPANY. 1 STAR IS TOO MUCH. read more

Agreed with all previous comments. Bought a Living Social coupon for three rooms cleaned. It turned out we spent another $75 on top of the coupon which actually cost us more than not going through Living Social and just using national company. On top of that, all areas were not cleaned. I've used many cleaners in the past and this is by far the worst! STAY FAR AWAY. read more

WORST JOB EVER! DO NOT USE THIS COMPANY. Had the carpets cleaned and once it was dry you could still see spots. I called and they said they would come back out and redo the areas. But he was booked through the beginning of October. I have tried over and over to contact them but they are avoiding my calls and not calling me back. read more

Bait and switch!!! Though living social. After using the "F" word on the phone before i even had a chance to meet him downstairs at my condo, he didn't bring his machine up so he could go take a look. He then tells me that the deal my wife bought on living social was for a couch and love seat. A sectional would be additional cost. I asked how much... a 550% mark up to $250. I asked why in 2 different phone calls he did not ask if it was a sectional saying that this must happen all of the time. He said only about 10 or 20% of the time. That is a lot!! After having him leave, he marked it as complete with living social and then has the nerve to call and leave a nasty message to my wife about me. To top it all off, Living Social will not refund (yet) saying that he will not agree to it. This is now the Fault of Living social for not backing the fiduciary responsibility to us (the customer). Know this...... Ken of kens carpet is a poor business person and you have little to no recourse with living social. DO NOT BUY FROM LIVING SOCIAL!!!! YOU AGREE TO HAVING NO RIGHTS IN THE VERY LONG LEGAL DISCLAIMER! read more

This man is very unprofessional. Just like R.G. he came to my house and said my carpet was too dirty I needed to pay him an extra $160 for him to put "special chemicals to clean it... I walked out to the ATM not even 5 minutes away. and he was already done the carpet still looked dirty he didn't even clean every part of the carpet he just cleans bits and pieces... HE IS A TOTAL RIP OFF NEVER HIRE KEN CARPET CLEANING FROM CORAL SPRINGS/POMPANO BEACH HE DOESNT KNOW HOW TO CLEAN CARPET THE RIGHT WAY.. read more

By far The worst customer service by ken! he overcharged did not keep it to his living social agreement and gave the worst customer service i have ever received!! I do not recommend kens carpet clean for anything!!! Very unprofessional! I cannot stress enough to Not use Kens carpet cleaning! He was threatening - and down right RUDE! read more

I purchased a Living Social coupon for $40, when he came to the apartment he said it needed to be "DEEP CLEANED" and that my coupon did not cover it. He charged me $120 and was finished cleaning 2 rooms in under 40 minutes. The carpet was stained, I called to complain, he said would come to see and if necessary would clean again; he changes the appointment many times I'm with this problem more than a month and scoundrel does not appear. His business is a total rip off. read more

This was officially the worst carpet cleaning experience ever. I DO NOT recommend anyone to use this company. Their level of customer service was poor and the carpet looked the same after they so-called deep cleaned it. This was a vacant property that needed just a cleaning. Ken advised that the 3 rooms needed to be deep cleaned, he charged me an additional to get this done and he was ready to leave, if I was not willing to pay the agreed amount. He was very dismissive. Since this was my last day to get the carpet cleaned as we were scheduled to move in the following day, I paid him to do the deep cleaning. Once the carpet was dry, it looked the same as before. This was a horrible experience and I am sorry I did not read the reviews first before utilizing his services. read more

This "company" is a total scam! Ken is not only a thief but a supremely RUDE individual. He came to clean my sofa with the knowledge I had a living social voucher. When he arrived he told me my sofa needed a "deep cleaning" which would cost extra. I agreed to pay him (foolishly) since I really wanted my sofa cleaned up. I realize now that it is a total scam, especially after reading other reviews of people who experienced the same thing. (Not to mention he did a mediocre job on the sofa). I wrote him a check and he told me he would stamp it with his "company" stamp. (I use company in quotes because after researching his "company", it is not an actual registered company). I checked my bank account the next day and he wrote my check to a random woman, not his "company". Seeing that checks have your banking info on them, I needed to know who this person was that it was given to. I call Ken and inquire about the check and the reasons why the voucher did not cover the service and he proceeded to tell me it was NONE OF MY BUSINESS and that I am OUT OF LINE for calling him. He threw in some cursing at me and I ended up hanging up on him because I could not believe I was being spoken to that way. He then called me back and left me a voicemail THREATENING to "HAVE ME ARRESTED" if I called him again "HARASSING" him. He also let me know that he would "SEE ME IN COURT" if I slandered him online. Well, Its not slander if its true. Stay far away from this scum bag. read more

Like the last review. RIP OFF!!! Bought a voucher through Group On for upholstery cleaning ($59). Scheduled the appt and he came out. I was at work at the time and my Roomate called and said he wanted an additional $129 for "extra cleaning". I went off on him when he got on the phone. He started yelling and cursing I told him he's lucky I'm not there because he'd be out the door already. When he got there he said I can't clean the couch because I needed to upgrade. So obviously the $59 is only for him to walk into your place. So he hung up on me. I found out later my roomate gave him the extra Money and he "cleaned" the couches but the didn't look any cleaner to me. Went to work the next day and found out my co-worker also had also used him a few months before. When I told her the name of the company she had a similar story and told him to leave or she was calling the cops. He went off other too. Very unprofessional person. Hope he's not in business long because he obviously in the wrong line of business. BEWARE of this place. read more

I DO NOT recommend this company. When I first saw the experience online through Living Social, I called Ken to find out if this would apply to steam clean a sectional couch. At that time, he told me it would be an additional $40 on top of the $45 voucher. So, I went ahead and purchased the voucher. When he came to my house, he told me it would be an ADDITIONAL $159 to clean the couch due to the "stains". Let me just say that the couch was definitely dirty but in no way at all were there any "deep stains". The whole thing took less than an hour. Then I asked him about a deodorizer for the couch and he told me it would be another additional $60 which I declined. At the end of the service, he also tried to charge me more money for "tax". I have just called around other upholstery companies for quotes for a deep cleaning and ALL the companies I called where less expensive than his last minute charge of over $204 to steam clean my sectional couch. I felt I had no choice but to go forward with the service because I had already paid $45 for the voucher. I felt he was totally dishonest and took advantage of the situation!! Beware of this merchant! read more

I wish I had read Yelp prior to buying Living Social voucher for this scam artist. I too have been taken for a fool. He told me when I booked the appointment and told him there was a small area with pet stains, "No problem, we can get that clean!". When he arrived he said it would be $150 additional over the voucher. Then he said to use enzymes it would be $175. When I was writing check, he added $10 tax. I asked for receipt, he said he would e-mail it to me. I never received a receipt. When I checked the carpet, which was soaked, the spots were still there. I called and left a message. I stopped payment on the check for services not received that I paid for. When he got that notification, he called! I do not want this man in my home and have advised Living Social the is a scammer. I'm surprised when several complaints were already made that they continue to sell vouchers for this disreputable company. read more