There is a female team lead at the service counter area that would rather sit in the back room and…read moresocialize than do her job and i get told by people that service is closed because they are "short handed" Trust me when i say that these people rather you waste your time than to have a satisfying customer experience and she was rude to her coworker idk his name but i respect him for trying to help i got my item i left at the store but it took too much for one item

On a recent trip to Atlanta for work, I had a tire lose its tread on the highway. I managed to…read moremake it to this store and have regretted it ever since! It was Sunday so options were limited and, I HAD to replace the tire. All SEEMED well when I left, there was a bit of a shimmy but, it was my first road trip in this vehicle so I didn't think much of it. Made it to Atlanta and parked the car for the two weeks I was there. I had a rental for work and parked next to my truck every night. On the way back, the truck started shaking badly. I pulled over on the highway thinking I had a flat. Nothing. Checked the suspension, all looked fine. Tried to go a little bit and the truck just shook. I had it towed to Pep Boys. As the mechanic was pulling it into the garage, another guy came running out, waving his arms, yelling. My wheel, the one THIS WALMART replaced, was ready to fall off. It had two sheared lug posts and the remaining lugs were very ready to go. The wheel had been improperly seated by WALMART I had to pay for the repair AND a hotel for the two days I had to spend waiting on a new wheel. My wheel was ruined, the holes were bored out, making it useless. Not to mention the HUGE SAFETY RISK this put me in. Pep Boys got me all fixed up and back on the road. When I stopped at this location to see about them reimbursing me for the repairs, replacement wheel and lost days, they offered me $350. About a third of my total out of pocket. I told them that was unacceptable and we filled out the claim paperwork. Their claims guy called, I explained what had happened and he said he'd look into it. I have a job. A pretty good job. I was not looking to rip them off, I don't need to. I wasn't doing a "slip and fall" wanting them to buy me a house. I got REMARKABLY BAD SERVICE THAT COULD HAVE(luckily it didn't) KILLED ME!! I wanted them to make it right. That is all. I didn't ask for ANYTHING. I would have settled for just my out of pocket but, the video showed the guy torquing the lugs so, NOTHING. They claim NO FAULT AND I AM OUT ALMOST $1200!?! Needless to say, I am in the process of suing them now. If you mess up to the degree they did, SOMEBODY has to make it right. Especially when all that is being asked is what it cost me to repair YOUR BAD SERVICE!!

I called to ask a question and the person that answered the phone was really rude and hung up the…read morephone on me

Kroger recently added grocery pick up! Using the Kroger app, you can order anything Bryan Station…read moreKroger has & have it delivered to Cynthiana Rulers. I made my 1st order today. It will be in Ruler's parking lot tomorrow around 4pm. They will text when it arrives in town. After getting app set up, it was very simple to do. Thanks Kroger for stepping up...

Always helpful and friendly. You will find many items here you didn't know you need. I go back…read moreagain and again.

What a wonderful place! I was able to find everything I was looking for and even stuff I didn't…read moreknow I needed. The owner was very nice and welcoming. If you are in the area you definitely need to stop in!

So much like an Aldi's except less items. We found everything we needed. All items were displayed…read morewell and looked fresh.

The store is fantastic it has a fresh new exterior and a fresh new interior the staff are always…read morePleasant and eager to help more than willing to open up a second check out lanes you save money here by bagging your own groceries and depositing a quarter for your cart which you'll receive at the end of your shopping whenever you return your cart. The parking lot has more than adequate parking the store is very well organized by category and easy to find your selections. Even though you do have to deposit a quarter for a cart here a lot of times people and do the good pay it forward move and leave a cart free for you to use hoping that you will do the right thing and pay it forward in the future. yes the selections can be small and you will not find a bunch of the brands that used to seeing at some of the big box stores but the money you save shopping at this location will more than make up for the lack of brands this place is perfect if you are trying to pick out certain grocery items regardless of what brand they are I will continue to shop here and gratefully pay a quarter to use the card and I will definitely be happy to bag my own groceries here

The hours posted on website says this location is open until midnight…read more After driving out of my way to get there, I arrived shortly after 11:00 and they were closed.

Now I'm just gonna say it depends on who you're speaking to because I can go into the produce…read moresection and there are a few that are really sweet and they'll help you when you have a question about something and then others who look at you like you're bothering them. Management was really sweet when I went to them with a request for something because I'm diabetic and they didn't have a lot of options for something that I wanted and she did order it for me and I appreciate that. I thought that was very thoughtful of them to accommodate. I do feel that some of them that work there don't care for their job and I always say if you don't like to work with the public, you might wanna find something else because customer service is a big thing when you work with the public and if you don't like people, I work with them. The store is always really clean and well kept inside and out.

You have to check yourself out before 8. Even if you have a cart full and three children including…read morea baby. Don't go to customer service to complain. No one is there.

Probably the friendliest and most welcoming Kroger I have ever been too. I'm there weekly getting…read moremy groceries and other household items. So glad to have this location 15-20 minutes from my home. I find it always clean and fairly well stocked. I try to get there when they open at 8 am to avoid the Saturday crowds.

I love this market! Always friendly, helpful staff. The store is so well maintained, always feels…read moreclean and organized. It has quickly become my go-to over the large supermarkets. Easy to find a quick bottle of wine to pair with your dinner. They often promote local business and farms as well, which I love! Support your local small businesses!!

Great local spot with a much more interesting variety of products than major grocery chain. One of…read morethe few smaller/local grocers in the area and I have to support them against aggressive national competition. Prices are a little higher but that is to be expected. Kind employees, good selection, and a massive wine collection.

Signs in town advertise that this grocery is "NOW OPEN" but I heard they've been open for about a…read moreyear. Either way, this is just what Sadieville needed. There's nothing else in this little railroad town.... Just a couple [cool] rummage stores, a city hall, a post office, and now this grocery. I don't know if I'd call it a grocery, though. It's more like a mom & pop convenience shop. On the crowded shelves I noticed packaged foods, light bulbs, a freezer of drinks, confederate flags, doorknobs, kitchen trinkets, bandaids, and a whole assortment of the kind of stuff you'd find in a drugstore, but a much smaller selection of it. In the back are a couple tables and up front you can order pizza! They serve Hunt Brothers pizza, which seems popular at the local 'groceries'. You can call ahead and pick it up or order and wait while you're there. Although this store doesn't have everything, it is sooooo much more convenient to swing by here and pick up some milk or paper towels than having to drive out to Cynthiana or Georgetown. Which, I believe, is the purpose of this place. Yay!

This place saves us if we need,for example garbage bags we can literally walk and I sometimes just…read morego buy candy and gumballs and I always LOVE being able to walk if we're in need and the staff is very friendly.

Worst Kroger in the area. I'm a local and this is my closest grocery store but they never have…read moreanything in stock and what they do have in stock is on the verge of expiring. This is the worst grocery store I have ever had the pleasure of shopping as well. Its always crowded with hardly any registers open and the kids always seem to be on break. I wish Publix would open a store near us. Kroger has turned into nothing but a joke for grocery stores anymore.

Long line of customers at customer service counter. No one there to provide the customer service.read more

Omgosh the amount of food is crazy for the price. Super busy but the wait will be worth it. Their…read morefried chicken is delicious moist & crunchy. A huge variety of food. Very pleasant people attending to you. I loved their country store. I found something I have never seen before. It's like the old school cafeteria, clean with a lot of seating.

Oooh! Be sure to stop at Yoder's Country Market, on KY 32 (between Flemingsburg and Goddard Covered…read moreBridge). This store features Amish goods, delicious country hams, sugar cured hams, homemade jams, home baked goods, baking supplies and candies. It's sorta like a general store/market featuring Amish goods including country ham, cheeses, crafts, homemade jellies, preserves, Justin boots, baked foods and candies. Many who know of the place make a point to stop in for sandwiches and bulk Amish foods - a really good place to visit! Open from 9-5 Mon-Sat. Mondays through Saturdays, you can buy fresh homemade sandwiches, pies, cakes and bread. The store is closed Sundays.