Mike came to my home. Gave me terrific feedback on what my choices were for locks. I am a first…read moretime condominium buyer and Mike helped me with what should be changed. I appreciate his prompt service, professionalism and pricing. You won't be disappointed. He is 5 star. Thanks.

Their customer service nosedived its simple. I was their loyal customer for over 15 years and no…read moremore! They did a poor job on replacing my sliding door lock and cause security issues. Called in to request to look at it. Won't come in till a week later. A week??! House can't be locked up?? Called a competitor and got it done on the same day. I was told by the competitor that the lock quality was so poorly set up. Good riddance.

Quick response to my inquiry. Came late at night which I really appreciated. Thank you for saving…read morethe day for us!

I requested service to replace the broken lock on the door leading to the garage, and I decided to…read morereplace the lock on the main door as well. David arrived on time the next morning and provided up front pricing on installation of the new door locks.The price was fair and decided to have him install the locks. He finished the installation within one hour, checked the keys (decided to stick to my old keys) to ensure they worked with the new locks, and cleaned up. Thus, he did a great job. I would call him again for locksmith service.

Moshe from Rockville Lock and Key did an outstanding job replacing my old door handle and lock set…read more He is extremely skilled and knowledgeable, with great attention to detail throughout the entire process. He worked efficiently, explained everything clearly, and made sure the installation was done perfectly. After completing the job, he cleaned up thoroughly, leaving the area spotless. What truly sets Moshe apart is his professionalism and genuine care for his customers and their properties. I am extremely satisfied with his work and would not hesitate to recommend his services to anyone in need of a reliable locksmith.

Received a call from this company the CALLER quoted me an extremely high price for a simple job. I…read morementioned to him that I was looking for other options beside the one that I've been dealing with... after he told me that there really were no other options and quoted me an extremely high price, I told him well I could just buy the part and have my Handyman install it. He then got smart and said "well why are you contacting other companies". That was very nasty and uncalled for!!! I would not do business with this company ever again.

José called me after I had been searching for help to get my car unlocked after having an anxiety…read moreridden morning while in a meeting and at a dog clients house to care for their dog. While packing my car I left my keys that are attached to my wallet in the back seat. Jose communicated amazingly and was even available via text. He arrived within 20 minutes. The customer service, price, and timing I truly was in need of after a roughy start to my day. I will be saving Jose's contact to in case I need a car locksmith again(hopefully I don't). I will also be referring him and this company to my network if they're ever in need of any locksmith services.

So fast and very good service, thank you so much, Mr. Leo Liran Zuker we love you so much.read more

Thank you, John!…read more The service today was quick and efficient. John did a great job with the doors. John was very friendly. Thank you!

Fantastic locksmith! We had an exterior door that wouldn't latch properly. They answered my call,…read morekindly addressed all my questions, arrived shortly thereafter as promised, diagnosed the issue, and were able to fully resolve it. Works perfectly now. Thank you!! Extremely professional, knowledgeable, and effective. Five stars and highly recommend!

I can't stop raving how Avi and this company came in at a time of need. They were punctual and came…read morewithin 30-45 minutes. With inclement weather, and tenants expected to arrive , Avi worked tirelessly to get the situation resolved with an initial temporary fix and the providing a solid solution long term. The value has been tremendously. I see my tenants seamlessly able to utilize the entrance/exit. What a reliable, trustworthy, company!

We broke two keys in our front outside door lock, so we could only enter and exit through the back…read moredoor. Avi came on time and replaced all 3 outside door locks with new ones on the same key. He also found a part for our 90 yo inner door that sets the deadbolt. Highly recommended!

Jair was fantastic. He was immediately responsive on a Saturday, and available the very next day…read more(Sunday) for a low-urgency project. I needed help deepening the strike hole for my door. He asked for pictures of the lock and door jamb and gave me some diagnostic tests, all so he could make sure he knew what the job would entail and make sure he had the right tools. The job overall took him about 2 minutes, but he double checked everything before starting work and flagged a few items I should look out for in the future. To boot, he's a lovely guy with a very interesting background with a ton of specialized knowledge and training. I will absolutely call him for my next locksmith needs.

Jair is a great locksmith who is not only knowledgable of fixing antique locks but more importantly…read morewilling to take on challenges. My condo, like many in Bethesda, is over 60 years old. One of the door locks was already broken (to be exact: part of it was missing) when I bought the condo years ago. I asked the locksmith recommended by my realtor to come and fix it, only to be left without any follow-up and explanations, probably because he could not think of any solutions to a discontinued antique lock. That was very disappointing. Recently, I found Jair. I decided to give him a call after reading all the good reviews about him online. He responded quickly, came and inspected thouroughly, and explained to me the issue in details patiently. The most important thing is that: he was willing to figure out a solution to this difficult situation. He made an effort to source a new lock which is compatible with all the dimensions of my old lock. He also provided options for me when it came to pricing. Eventually I picked a pricier lock as I think it is worth investing. At the end, the problem was solved nicely at a reasonable price and within a short time frame. He even gave me additional advice on my door when he spotted that the door looks misaligned. I rarely write reviews, but I hope my experience can help home owners in Bethesda know who to reach out if they have similar problems.

I called Chiko's about 7:20PM on a Saturday. My door had gotten stuck closed with me on the…read moreoutside and my partner on the inside. There was a locksmith, Mike, at my house before 7:45. He actually dropped a job when he found out I was locked out! Mike was clear about pricing and very quick. I was in my house in moments. Once I was in he returned to the dropped job. However he came back the same night and replaced the knobs. All told it was under $300. I will definitely call Chiko's if I need a locksmith again.

First time ever locking myself out of the house. Bummer. I called Chiko's to get into the house…read more When I called, I was quoted $150 to $230 depending upon the difficultly. Chiko called someone else who did get to the house within 15 mins. Definitely prompt. I asked the person who showed up how much. He said it could be tricky etc... Anyway, it took this person 2 mins to open the door. I was then charged $239! For a job that took all of 5 mins if you include his getting out of and back into his van. On top of that, this person was furious when I told him what I was quoted. He told me they charge so much because of his car, insurance etc... I didn't have an issue with the $150 (although it took 5 mins). I do have an issue with the guy who showed up, charging me an extra $90. The tech who came to the house was super scary. I gave him the money because I definitely thought he was unhinged.

In a total bind yet again, I turned to my fellow Yelpers to find someone to change my locks--again!…read moreThe reviews led me to make the call. While a direct quote wasn't provided over the phone, I was given a clear price upon arrival. That said, after my request, I was serviced within an hour. The technician was respectful, and courteous, and recommended the best lock for my door at a great price! I highly recommend them and would absolutely contact them again if needed.

After I had a disappointing experience with a previous handyman, Hay Ams was quick to reach out and…read moreprovided locksmith services within the same day (An hour to be exact). He fixed the doors so well and at a reasonable price that they all were able to both close and lock without having to be rough with it (I never thought in my life that I would be excited to open and close a door like a kid). I will definitely keep in contact for future projects!