Love this store... everyone is so friendly and prices are amazing. Always feels so safe in the store.

Bought this yesterday and it doesn't fit in the hooka, it's stripped. Went back to exchange the part and they told me it was sold broken but they didn't have parts to replace it and couldn't help me. So I bought a $90 books set up and can't use it....thanks a lot. The worker didn't offer any help and didn't have any info on if a manager maybe could. "It's not my shop, not my rules." We won't be back. Added 9/12 In regards to reply Daman, I would be thrilled to have this fixed somehow and I'm open to finding h a solution. May I contact the store in regards to setting up a solution and coming in the the defective product? read more

Kent Smoke Shop - Tobacco Shops Near Me - Kent, Washington

I frequent the store very often and I'm happy with both the products in stock and the customer service. A couple times the manager has ordered and maintained products in stock for me to pick up weekly. Great little place that has earned and will continue to earn my business in the future. read more

I stopped in to get a cigar. They did not have in stock. However the woman in charge was extremely helpful and made it a point to take the information and order them for me. That's customer service. Very friendly! read more

I would give 1 star if I could ! Owner sells puff bars that never work ! Has an attitude 24/7 and isn't customer helpful ! Do not spend your money here !! read more

Great customer service from the short white guy. He loves to take your money and then throw your items back at you read more

Kent Smoke Shop - The owner replied back . Just by your reply prove my point - Tobacco Shops Near Me - Kent, Washington

No one is ever here when they are supposed to open at 9 a.m. Sat in my car for 20 minutes and ended up leaving because no one showed up. This has happened multiple times. read more

Just went into this store today and was asking questions about the pen batteries they were carrying. I was approached by a very rude employee who argued with me and wanted nothing to do with me. I left without purchasing and won't be back. read more

Super chill guys working there but the prices are overpriced. I purchased a morph 219 with a bottle of SVape 6mg juice, for $125. They guy said no taxes so I purchased it. Later I found out I waaay overpaid. read more

Decent/over priced cigar selection. Me and a buddy were regulars, until I bought a lighter that broke within a couple hours. $25 lighter and he would not refund it to a couple regulars who spend a hell of a lot more that. When I informed him that I wanted a refund or I would use the shop across the street, he said "I don't care where you buy. I don't care how much you have bought here. No refunds, buy somthing or get the fuck out" Lost a customer because you sell shit and don't care about repeat customers read more

My buddy and I stopped by to get a lighter for our cigars, and I have to say G customer service and reasonably priced items, what's not to like? Had an issue with the lighter the guy took care of that right away, again great customer service right there. read more

Decent smoke shop. Always a little busy it seems like. average prices. Good selection of weapons.

Super clean smoke shop. Has everything you could ever need including a sealed cigar room. They have a wide selection of glass, including cheap china to heady American glass. Different sized hookahs for different prices. Tons of shisha flavors to choose from. Their staff is friendly and the 2 younger employees seem to know more about specific products. Would recommend to anyone in the kent area. read more

Found out about this shop from a friend because we needed a new pipe. This shop has options for days and has the best deals I've seen on glass water-pipes in the area. They also gave me a holiday discount, will certainly be coming back and see these nice folks again! read more

Great service, answered all of my 100 questions, was super honest. I'm kinda a glass snob and gave me great options on which ones to choose from. Even slid me a discount which was really tight of him. Will be returning for sure. read more

Always great deals and friendly people no doubt my favorite smoke shop.

went to purchase a carton of cigarettes. I saw sign that stated my brand was $7.13. I asked the clerk about the price, he stated the price above it, which was 7.73. I said the sign states 7.13, he proceeded to tell me that they dont go by the sign. (which is the law for them to honor the posted price) I told him this and he stated it was the higher price. I asked for the owners business contact information, tried to call him in his cell phone, he did not answer. Do NOT do business with this shop-they are overcharging the customers and not honoring the posted prices of their items, which is illegal. read more

They dont have an option for no stars but this shop deserves it. Sold me a hookah that broke immediately after I tried to use it at home. When i took it back to the store, the proprietor refused to exchange it or refund my money. There are many reputable shops in the area but dont waste your time or money here. They sell products that they cant guarantee and you will be left holding the broken bag. read more

I would like to inform you about some safety concerns I have about the Kent Smoke Shop, on Meeker street in WA. My fiancé and I buy their sheesha pretty often, we purchased a tub of sheesha about two and a half weeks ago, we used a tub of sheesha and bought another one, and came to realize they were expired. The expectation date was April 2013, over a year ago. My fiancé and I both got sore throats, and hard a hard time breathing, every time we used the sheesha. We bought a new one from Kent Smoke Shop again, two days ago on June 21st 2014, and we realized it was expired, also April 2013. I then tried calling down to Kent Smoke Shop, just to let them know, the older guy who works there hung up on me, I called back a couple more times, the older guy who works there answered two more times, each time he hung up on me, and also called me crazy. He told me to bring my stuff down with a receipt then, they did not give us a receipt. My fiancé and I went down to Kent Smoke Shop, with the new tub we had just got, and the old one for proof. When we walked in, the younger guy who sold us the sheesha was there, we walked up to the counter and the younger guy was very polite, but the older guy said "So you were the one who called earlier!" and started raising his voice at us, I tried to explain that My fiancé and I got sick from the sheesha he replied "go to a doctor then!" continuing to yell. After arguing with us and being very rude. He looked at a box, which was looking at the same kind we bought, AL FAKHER Energy Drink Flavored, looked for the experation date, and then put it towards the back. Then asked us what kind we want, he then gave us a tub of mint sheesha, that was not expired, but left the expired boxes, on the shelf still. I've also been in there multiple times where they did not ID people, and have heard from multiple people that they have not made them show their IDs while going into Kent Smoke Shop. read more