Excellent prompt service with outstanding communication. Highly recommended with clear value.

Kentaro worked on our piano that had not been serviced in some time. Scheduling was easy. When additional issues were found beyond what we expected, he was clear about what he would do and what it would cost, and he stayed late to complete the work. read more

Kentaro came to service/tune my family's neglected heirloom Steinway during the Pandemic. He was communicative, thorough and professional. It was super impressive watching him work! I should've posted this review years ago but better late than never. read more

A pianist since childhood, I can honestly say: Kentaro is the finest piano technician I've ever encountered. His competence, professionalism, kindness and dedication are beyond measure. In addition to the phenomenal service he provided to my vintage grand piano, he sent an in-depth and thoughtful report of the work performed. Highest recommendation. read more

I called Kentaro with a last minute request with a piano not working before a performance. He was super helpful and came really fast. He fixed the problem and saved the night. I would 100% call him back and I recommend his services. Super professional tuner. Great value. read more

https://www.kentaropiano.com/ There's a great new piano tuner in Boston, and his name is Kentaro! I booked a tuning for my baby grand, and am delighted with Kentaro's skill, customer service and professionalism. In addition to tuning my piano, he quickly diagnosed and resolved several minor issues with a light and experienced touch ( ... a little Teflon powder here, easing of a key bushing there). He thoroughly cleaned the piano, including the action cavity. After a few hours with Kentaro, my piano sounds, looks and feels wonderful. I also appreciate Kentaro's meticulous Covid safety protocols, his excellent communication skills, and his reasonable rates. I think he will find many, many appreciative new clients in Boston! Welcome Kentaro! read more

Kentaro's Piano Kare - My Baby Grand - Piano Services Near Me

If you're looking for a highly reliable, talented, knowledgable and caring piano technician for your instrument, look no further! Kentaro-san is all of these things and more. He will absolutely take care of your instrument to a greater degree than most technicians and will absolutely leave your piano sounding better than before he got there. I've had plenty of experience with different piano technicians throughout my piano playing career and he's definitely one of the hidden gems! read more

Kentaro was super helpful with the pianos and was accommodating of the pianos' circumstances! The pianos sound like they are brand new are in such a better condition due to Kentaro's masterful repairs. He even informed me about the room conditions and humidity that affect the aging of the pianos. I will definitely hire him again for the next tunings of the pianos. read more

This was a great experience. He tuned our badly out of tune and was out the door in less than two hours. And his bill was less then his quote. He did such a great job so I tipped him and actually tries to give it back. He is an honest and talented man and I recommend him for any work you need done on your home piano read more

Dishonest person came for piano assessment ,took the action key without asking while I was out smoking Let young girl who was interested to buy play with the action on floor Most importantly in the hurry he has scratched the piano by putting lid back in place and when I found that out the next day He start making stories that I can't proof and could be humidity and so on Despite it was the fresh scratches with while flakes from black polyester The piano has no other scratches at all... Not a good reputation among aome of the old piano tuners ..Good Luck with him.. read more

Great communication. Great service. Piano sounds beautiful. Would not hesitate to use again. read more

I'm am extremely pleased with the piano tuning I received from Kentaro and will certainly have him continue tuning my piano going forward. He is very professional and is very fastidious about safety which is much appreciated during the COVID-19 pandemic. Kentaro is very knowledgeable and answered all of my questions thoroughly and promptly, I recommend his services without hesitation! read more

Kentaro's Piano Kare - Piano Services Near Me

Kentaro was a consummate professional. Despite the lack of recent tuning (4 years) and changes in humidity which affected our action on some keys, he was able to obtain tuning on a grand piano despite being flat -15 to 20 cents across the board, and retuned on many notes. The piano sounds great again. He brought all of his own equipment, and disinfected the area gently before and after service. He ran a HEPA filter air purifier next to the piano at the time of service. He used PPE and was careful to leave the house as clean as he found it. He observed all precautions and has had weekly testing, and ensured that all occupants of our home had no concerns for infection (we are all immunized and don't travel or eat out). read more

Kentaro is professional, diligent, communicative, and a superb tuner. Highly recommended. I worked with him to purchase a piano tuning session as a gift for a friend, and it worked out perfectly. Kentaro was able to restore a Steinway baby grand that hadn't been tuned in decades to excellent condition. read more

Needed a piano tuning for a piano that hadn't been used in 20+ years. Kentaro was able to schedule an appointment quickly and was very thorough in the tuning. Great communication overall - highly recommend read more

Second time that I am using Kentaro's services. Punctual, serviced upright piano in a professional manner and sent me a follow-up detailing service settings. Could not ask for anything more. Highly recommend Kentaro's services. read more

Kentaro was an absolute professional. He came and tuned/serviced a baby grand piano that was original purchased 53 years ago, in 1968, and that I had recently bought from a neighbor who hadn't had it tuned for several years. Kentaro arrived with several COVID-precautions including a HEPA air purifier that he ran the entire time he was here. He gave a clear estimate of what he thought the service would cost, and when he realized that the piano would need an additional repair, he waited to get authorization from me before proceeding. The piano now sounds wonderful and I feel that the price I paid was very reasonable. Kentaro was friendly and obviously very experienced at his work. I will be booking him again the next time we need a tune! read more

We are very happy we found Kentaro. He is extremely professional, talented and excellent piano tuner and technician. He spend over 3 hours to bring our piano to perfect tuning and function. He is extremely organized and dedicated. We will continue reaching with him for our future piano needs. We highly recommend Kentaro. He is simple the best. Gabi read more

Kentaro was wonderful. He responded quickly, arrived promptly, did a careful and beautiful job with the piano. Recommend very highly!

I cannot recommend highly enough Kentaro's Piano Kare. Kentaro tuned our piano which had not been tuned in 15 years. I expected the worst given the time period and lack of humidity but much to my surprise (and Kentaro's as well), the piano was in relatively good shape. He was very careful and thorough explaining in detail what he was doing and why. I am so happy with his service and with my piano which sounds great and is a pleasure to play. Deborah D. read more

Had Kentaro tune my piano that hadn't seen service for a year or so. Excellent prices, quick and timely, and overall a great technician. Highly recommended! read more

We had a little scheduling problems, he had some very legitimate conflicts he needed to take care of, he went way out of his way to give me other times and options which we both agreed on a new time that worked best for me. When he's on his way he sends you a link to an app that shows where he is on the map, pretty neat. He was here pretty much on the dot. My piano is probably 35 years old, and was way out of tune, and one key with a broken damper. He sets up and does a quick 10 minute evaluation before he starts the job, and gives you an assessment of the job ahead. In our case very old piano way out of pitch, he had to tune each and every key, he has some pretty cool diagnostic equipment to get each key on perfect pitch. And he thoroughly cleans the entire piano. After he's done tuning he plays the piano and goes up and down all keys to make sure everything thing is good. He felt bad about our scheduling issue and fixed a couple issues outside of the tuning that would normally be an extra fee. Kentaro is an expert and his detail in his work really shines through in the service performed. You won't regret hiring him. P.S. I love to listen to him play afterwards, I wish I could play like that :) read more

Kentaro-san is a talented, experienced, and thoroughly professional piano technician who is obviously passionate about his craft. Our piano may have sounded reasonably good to an untrained ear, but he still spent more than two hours bringing it to perfect tuning and operations. He is courteous and well organized from scheduling to execution. Not to mention, he is very informative - I appreciated the thorough explanation of the work he's done and his advice on humidification. We will certainly be reaching out for our future piano needs and highly recommend him. Thank you for the great work! read more

Kentaro did a fantastic job with my 100 year old Steinway piano which was in need of a regular tuning as well as touch weight adjustments. Over time I had noticed some issues during playing but I didn't know what specifically to ask for, and Kentaro did a very thorough job evaluating all aspects of the piano and then reviewing his plan of action was with me in detail before beginning. He was extremely clear with expectations and how complex the adjustments would be, and after only a few hours he was able to make great improvements in the tune as well as the regulation and touch. His fees are very reasonable and he even sent a full detailed analysis afterwards for my records! He was extremely professional and thorough, I highly recommend him and will be reaching out to him for all of my future piano care! read more

I scheduled a tuning with Kentaro for our old baby grand piano, as I want to maintain it for our daughter as she is taking lessons. Kentaro was responsive, polite, and very helpful in providing insight into the overall condition and playability of the piano, as I purchased it fours years ago and know almost nothing about pianos. Highly recommended! read more

Kentaro is honestly a super hero in my opinion!! My 1 year old stuffed rice into our piano keys, lots of it. Several keys wouldn't even play, others would barely play and would get stuck. We left it like this for close to 2 years, dreading to find out how much it would cost to have the rice cleaned out and I truly believed the piano was trashed....Kentaro fixed it completely and for a price I could not believe. He also tuned our piano and it's now in better shape than it was when we bought it. Kentaro is so sweet and so good at what he does. I highly recommend you use him!! read more

Kentaro's Piano Kare - Here is Kentaro after completely taking apart our piano to vacuum out the rice from inside of it! - Piano Services Near Me

Kentaro was great! He did an excellent job assessing and tuning our piano that had not been serviced in about 15 years. He explained the damage and the repair process very well. Even someone who is not musically inclined, like myself, could understand. Highly recommended and will use his services again. read more

Kentaro is really a professional piano tuner. I have a new grand piano which does not have technical issue to resolve, and Kentaro still spend long time to tune each key to the right pitch and achieve the best sound. I appreciate his knowledge sharing and open communication of tuning skills. I will continue to use Kentaro in the future. Highly recommended to families in Boston area! read more

If you're looking for a piano tuner, you can stop now. Kentaro was fantastic. He was incredibly thorough, conscientious, and charged at a very reasonable rate. He far exceeded my expectations. He provided suggestions for improving the performance of my piano, but at no point did I feel like he was trying to up-sell me. I plan to work with him again for any future piano needs. read more

As a professional musician, I am particularly sensitive about how my 7ft Baldwin is treated and I was very happy with Kentaro's work. I had a recording session planned and noticed a couple of irritating clicks on a couple notes that would have been picked up by the recording so I was looking for a tuner who was also a technician. Kentaro responded promptly and arrived on time. His COVID precautions are exemplary and he even brought an air cleaner with him. Recognizing that the clicking issue would require some maintenance, he first tackled that issue and realized that he likely wouldn't have time to also fully tune the piano so he came back to do so a few days later, still in time for me to have a nicely tuned and click-free piano for the recording. The repair dampened the actual feel a bit but it is negligible and certainly better than it was prior to Kentaro's work. What impressed me most was Kentaro's honesty and integrity. He inadvertently slightly nicked a panel and made sure to take a picture of it and mention it. It was not noticeable but still so refreshing to have someone prepared to take responsibility for a mistake if needed. Overall, Kentaro is a consummate professional, a gentleman and a fine piano technician. I would certainly consider using his services in the future. The one thing that I did notice he did not do was vacuum the inside of the piano as it gets dusty. Not a big deal but would have been nice. He did wipe down all the keys when he removed the key bed. Honest, professional, safe and considerate. 5-stars. read more

I cannot say enough good things about Kentaro. First, he is an extremely knowledgable piano technician and loves the field. (He also plays very well.) Second, he communicates very clearly and thoroughly in terms of what he will do and what he will charge for, and his costs are very reasonable. Third, is very considerate in all ways. He is careful about covid, and brought his own air cleaner, always wears a mask, gets tested regularly. On top of these things, he is a good human being. read more

We had a fantastic experience with Kentaro tuning and servicing our piano yesterday! From the time that I first contacted Kentaro via his website through the more than three hours that he spent tuning our upright, he was an absolutely pleasure to work with. He was professional and responsive, and he was extremely thorough in his work with our wildly out of tune piano. In addition to tuning the piano, he helped fix a few stick keys and a pedal that I hadn't realized wasn't working properly. I appreciated his explanations of the work that he did, and my children loved hearing him play the piano as he worked. I will look forward continuing to use Kentaro to tune my piano in the future. read more

Really great service! He quickly responded to my last minute holiday season query for a tuning and fit us in! So thorough and our now our piano sounds wonderful!! read more

Wow, what a difference! My Yamaha baby grand sounds new, even though it is about 30 years old, tuned maybe 2-3 times max during that time... and had been exposed to prob the worst conditions ever! (cold, heat, humidity, smokers, etc). I was able to get it clean & shiny on the outside, but Kentaro is a total miracle worker for sound! I found him online & based on reviews decided to give him a try. He was booked out about 2 mos .. but put me on a waitlist & called me within a week! He spent the normal amount of time (about 2.5-3 hrs) cleaning & tuning the piano, & brought the pitch up by a bunch. I hadn't played it much because I hated how it sounds... but now, I'm playing every day! Thanks to Kentaro, music is back in my life! read more

All around positive experience. Quick response. Honest man. Capable and experienced. I have found my "go-to" for piano tuning. Highly recommend. read more

Kentaro came to tune my piano yesterday. He was fantastic and professional. I have no idea how long it has been since my piano was serviced, I owned it for five years but was constantly moving so I hadn't had it tuned. Kentaro was able to come on fairly short notice and was able to tune and adjust the action on my piano for a very reasonable fee. He even sends a tracker so you can see where he is on his way to your house so you know exactly when he will arrive and who is coming into your house. Since settling in Ann Arbor I can't imagine having my piano tuned by anyone else. He really is great and does a wonderful job. read more

Just got my piano tuned by Kentaro today, and we couldn't be happier with his work! we have a 4yo baby grand that had been sitting in the POD container for two months and survived a long move by not-so-professional movers. The foot pedals had been taken apart into small pieces prior to the move and could not be put back together. When we reached out to Kentaro, he responded within one hour and asked all the appropriate questions to provide an accurate quote. He arrived right on time (he even offered to come a little earlier in the morning because I had mentioned that I have a toddler who naps around noon time!) and took extra covid-19 precaution. He took his time to install the foot pedals back and finished tuning the piano in less than 3 hours! Before he left, he suggested we play the piano a lot within the first week of tuning, and if we find problems, give him a call and he will come back to fix. He is very knowledgeable and professional and more importantly, he shows honesty and respect to his clients. Will definitely go back to him for future tuning services! read more

I had an old piano that was tuned half step flat - I know some people like that sound, but I didn't let my son use it because I want him to recognize standard tuning (particularly since he plays the violin and viola as well). Until now I wasn't sure if the piano would take modern tuning and I didn't want to risk breaking the strings, but after my wife threatened to throw it away if no one used it, it now plays wonderfully for the first time in 40 years. Kentaro was awesome - he not only tuned, he also fixed some alignment and a sticky key to the point that the piano now is like new. Kentaro was also kind enough to teach my son about the process and I will definitely be calling him next year. read more

Kentaro tuned my Yamaha upright piano, which I had recently moved to my home in Michigan from out of state. Kentaro was prompt, professional, and patiently answered all my curious questions during the process. Kentaro's work was top-notch. I highly recommend Kentaro's Piano Kare, and I will certainly use this service again in the future! read more