Update 11/10/23: screenshot of his "compliment" shared, go ahead and read…read more
Now the apartment minions want to waste my time. Ryan, I couldn't care less of your experience, nor did I ask. Write a review about yours'. I don't particularly care what you see as "farfetched", our experiences were very different "lol" Talk about childish. I literally shared proof of why and how I got to feeling this way, both openly and honestly from emails, to call records, etc. Instead of sitting here and telling me your definition of "farfetched" and "lol"-ing what I felt, write a review if you're so offended, because last time I checked, I don't recall asking nor requesting for your unnecessary time or experience. Have a good one stranger. Mind you this is the same guy that had a 1 star experience while having beer, that's like me being offended by that sending him a passive and sarcastic message just because I had a better experience. Don't invalidate my experience just because yours' was different. For all I know this could be a staff member, regardless glad you took my advice and left your own review.
Update 11/09/23:
Farfetched? I recieved literally one call back in a span of 27 days. I say things as I see them, apologies on behalf of no one if you're unable to accept facts. You can selectively pick out parts of my email, no problem. Do you know what else I asked in my emails over the entirety of October, when do you think they may be available, and if not please let me know the soonest availability for the one bedroom, to which you proceeded to throw 2 brochures at me after basically and to once again never be heard from again even though your brochure email ended with feeling free to ask you any questions and I sent an email right after, not once did I get a response until I posted a review. You can sit here and deny all you want, but there is literally an image provided of the error on your website, if you decided to fix it after reading the review/screenshot proof and then claiming it as "working" then that's truly an exceptional response from the same individual who could not even spare a phone call until October 27th, and that was only when I provided screenshots with the review. Not a single call before that. You know what else I find hysterical, the fact the one time there is an honest review with proof with lack of professionalism, and excuses for poor communication, suddenly there are more positive recent reviews.
Nothing I can tour? Literally your emails mention there being the availability of Pine floorplan, to as you can see in the email, I asked for if you're unable to tell me how soon I can view a maple floorplan. Don't sit here and nitpick my emails, answer all of my questions, don't be selective, and if you don't have the time either get more staff, or you aren't qualified. I've been nothing but courteous the entirety of October, and when do I get a phone call for the disrespect, of my fiancé driving over 40 minutes in early October, I get a phone call on October 27th, AFTER I posted a review with photos proving the lack of communication on YOUR end not anyone else's. Leave your staff out of this Christina. The excuses, of not being able to call, I expressed whenever I called on any number I found, straight to auto message options. To which you responded, you're very occupied because of short staff, and I was very empathetic, but to sit here and not receive proper communication such as a phone call after expressing nothing but kindness per every email shown, is nonsensical for a multiplicity of reasons until October 27th because of a review that showed your poor communication. If you have enough time to type your delusional novela, gaslighting my emails, reciprocating no respect as shown throughout October from my end, then please spend more time doing an efficient job. Because quite frankly, this is truly sad. I've worked on my own in BUSIER places, including those that practice medicine, and NEVER have I treated anyone this way. Please have a lovely time reflecting on your character integrity. As a born and raised New Yorker, I have zero tolerance for this absurdity. Please stop stepping out of line. Learn when to apologizr and respectfully back off when you're in the wrong.
On the sidenote, before I pull out the email, go ahead and accept you shared a virtual floorplan I didn't even request. Don't be sorry, be better. Have the day you deserve Christina, thank you for wasting my time.