This place sucks! Signs everywhere that you can't use bathroom without buying gas. We are…read moretraveling from Nashville. Filled our car up. Would not let us use the bathroom. Said it was being cleaned. Said I would wait but punk said no, it's going to be a long time.

Have to buy something just to access the bathroom. I drive for work all over and this was the…read moreclosest gas station and just wanted to use the bathroom but they wouldn't let me without buying something so I went next door to Bob evans. Good way to not get people to spend money with you. Hope the store goes out of business.

I still mourn the loss of the Subway that used to be at this location daily, but this will always…read morebe a 5-star business. Some of my earliest childhood memories are of me and my siblings walking here to buy cowtails, bubble gum, and Arizona tea. Truly the good ole days. Now me and my sister have upgraded to driving here to get gas, duo mints, and energy drinks for her. This place will always have a special place in my heart, mind, and soul. You can tell the employees are much more sophisticated than your average gas station employee. They make me feel like family every time I'm there, and I will never stop calling this place home.

This Shell has some great customer service. My fiancee was here this morning when her car wouldn't…read morestart after filling up. The station attendant noticed her and asked if she could help, explaining she has a background of working with cars. The attendant arranged to get the car jumped, gave my fiancee a hug, and told her to have a great day. Fantastic stuff! The station itself is very clean and has a mini-mart, a Subway, and a Dunkin' Donuts. Quite convenient.

Someone has no clue what the purpose of gloves are for. It's not to keep your hands clean. You…read morecan't handle money then dish up ice cream! She made the thinnest malt I've ever had from UDF.

I came to buy my wife ice cream And UDF eggnog. However, because I was at the ice cream line, Jean…read morewas unwilling to service me because she kept saying someone else was supposed to service the ice cream line so she excepted multiple individuals at the checkout line. So when I said, I would like you to check out without ice cream, she did not accept me because I was frustrated and said some words in the background I understand that is protocol but you accept multiple individuals before me was a bit frustrating. Jean repeated she knew the owner and could not be disturbed. So I went to a UDF a few exits past and they didn't throw out who was in line first. Bad customer service. Unfortunately (as on outsider) cincinnatiians love their UDF to much. I'm also a xavier fan which means UDF was a local favorite. Very disappointed in blue ash. Almost they are stuck up.

These guys are good, Rob runs an honest, well skilled and affordable business. I highly recommend…read moreShell.

Shitty ass service I'm from Georgia I have Temporary ID/ License because that's what the state…read moregives you when you renew your ID/License and I bought some beer and they want to make it a big ass deal if the police takes it and it's a VALID ID I'm not sure why the to white boys want to make it a big ass deal the door says we ID and I don't have a problem with that but they clearly have a issue because I told them I can show them my passport and they said no it's ok not spending my money here I don't not recommend this place worse customer service ever they need to be more knowledgeable about ID from other states because any one can come in to the gas station and they don't know shit

This is a VERY busy location at all times of day! It has easy access to 275 via traffic light as…read morewell as Montgomery rd. Be careful in the parking lot as it is a bit nutty. The pumps function well. Inside very large and is a full service convenience store. The staff is friendly and observing Covid rules well. The patrons are respectful of 6ft even when a long line has formed. They also offer lotto. There used to be a rather large dining area that was available between the indoor Subway and Dunkin Donuts (those each have their own Yelp listing). This dinging area is currently no longer available due to safety concerns. Everything is take out only and Dunkin has its own drive thru. Make sure to register for the free Shell rewards program which earns points toward money off per gallon of gas. These can also be earned via Dunkin if you have both rewards programs.

Gas station in kenwood away from all of the mall traffic. The tenants are a man and a lady both…read morevery nice. They also have a good selection of beverages from bottled water to local craft beers, all at reasonable prices. And they sell lotto tickets! For when your feeling lucky....

Wtf...a gas station in a seemingly nice neighborhood with no restroom for paying customers. I'm so…read moresorry I pumped my gas here. Lame

Gas station has a lot of pumps and a car wash. Easy to get in hard to get out in traffic unless…read moreyou go to home depot.

This store is conveniently located right off the exit, so it is great to stop in and get gas or a…read moredrink. There is also a Dunkin Donuts attached which is always a plus! The staff here are friendly.

Not my favorite place to stop but it's convenient bc it's near my pilates studio. I think it's…read moreabsolutely ridiculous that management won't accept manufacturers coupons on products they carry in their store. Could you imagine if Kroger did that? Ppl would be so upset. Just letting everyone know in case you want to use a manufacturer coupon, you won't be able to at this location. Just solidifies me going to UDF from now on. Convenience isn't worth the annoyance.

I have never left a review before, so this will be my first one, and sadly, it's awful. Not the way…read moreI wanted to start my Yelp journey out. First of all, the gasoline prices were significantly higher than any other stations around it. Second, I HAD to stop here, whilst traveling a great distance. I needed fuel immediately. I had to use the restroom so badly. The station is SUPPOSED to be open 24 hours a day; however, there was a sloppily written sign, attached to the door, that said they were "cleaning and would not reopen until 4 AM." All I needed to do was desperately use the restroom (I have Crohn's Disease). So. I knocked on the doors, just to see if anyone could quickly allow me to use the restroom and leave. Now, this gas station has an ENTIRELY glass storefront; therefore, you can see every inch of the inside of it, from the outside. And there was absolutely ZERO "cleaning" happening ANYwhere in it. There wasn't even human movement nor activity of any kind. I believe the owner/cashier had completely LEFT the entire store, because around 4 am, a vehicle pulled rapidly into the parking lot. It pulled up to the front of the store, and dropped him off. He unlocked the doors and went inside. - Probably, mainly because he saw a vehicle that was moving from sitting beside the gas pump (for well over an hour), to pulling into a space directly in front of the store, so I could enter. I parked beside the vehicle the owner/cashier got out of, and a strange man was sitting inside it, watching the owner/cashier, and appearing to just survey the scenery and gas station. As soon as I parked beside him, and he noticed me, he gave me a very odd look, rapidly reversed, and peeled out of the station as quickly as he could. Once I enter the store, to my HORROR, there are sloppily hand-written signs on BOTH the men AND women's restroom doors, saying they are "OUT OF ORDER." I had waited that long, sitting very still, trying not to move, for that long, to see THAT. I asked the owner/cashier, who could barely understand English, much less speak it, if there was any way I could just use the restroom, or if there was another restroom, employee restroom, outdoor restroom on the side of the building, ANYthing. He just said in broken English, "OUT OF ORDER." He was not, in any way friendly, although I purchased a few things, and acted very inconvenienced by my entire presence, including that I was even in the store, in the first place -- despite me purchasing things. I tried to ask if there was another filling station or ANY restroom at all, in the direction I was heading. He said, "NO." So, I left. Worst experience at any filling station I have ever had, in any state in this country. And Wtf was he even DOING, staying gone for literal HOURS, away from his actual job, running the store, which was SUPPOSED to be, and is advertised as, open 24 hours a day?! Then shadily jumping out of a mysterious man's car, to just go "back to work!," after being gone that many hours . . . and completely lying about ANY "cleaning" whatsoever taking place. No one. Was even. There.

Busiest station around. Needs more frequent cleaning. Kroger discount doesn't seem to work. Always…read moreregret coming here Vs less hectic, cleaner, better value spots.

do not go to this station unless you want to die from covid 19!…read more this station is violating the ohio mask mandate!!! they should be cited, fined and whatever else the law allows to hold this company responsible for putting us at risk!!! shell - your personal beleif is yours you are entitled to it. but dont put us and our families your families at risk!!!! i am a lifelong shell customer until today. i switched to udf. they have better quality gas and cheaper.