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    Blue Ash Shell

    4.2 (5 reviews)
    Closed Closed

    Services - Blue Ash Shell

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

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    Josh M.

    Thank you for your awesome review!!!

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    Tire Discounters

    Tire Discounters

    (35 reviews)

    Brought a vehicle in for overheating on Jan 25th, it took them three days to replace a fan clutch…read moreand a thermostat firstly (claimed their tech would be out for a day and that there was NO ONE to work on it). I went back when I was told it was done on the 28th and there "was an issue with the water pump and that it was visibly leaking". The visible leak was nowhere near the water pump, and was from the thermostat housing they installed. I incurred transportation costs and lost time at work because of their delays. A salesperson even agreed with me that it was the thermostat. They didn't call me back until the 3rd, although they claimed to attempt to reach me the day before (I'll take their word on it). They said they put a new thermostat on it. Now, I called corporate on Jan 30th because of the delay, and then added on all the problems about them misdiagnosing my vehicle and trying to make me spend an extra $400 for an unnecessary timing chain service to reach the water pump. They called back on the 2nd asking for more information, which I provided. I simply wanted a partial refund for all the hassle this shop has put me through to offset the costs of an unacceptably long delay. (A DIYer can do the thermostat and fan clutch on this vehicle in an afternoon). Corporate proceeded to call me back on February 9th, defend the actions of the mechanic (even the salesperson had a few choice words for the decision making of this mechanic on-site), say the water pump was necessary because "manufacturer recommends it to be serviced by then" (diagnostics did not even bring up the water pump until the leak happened), and that they would not be helping me with this. The representative had a very condescending tone and seemed to only be defending the company instead of making things right with a customer they wronged. In a separate incident in their Anderson location, my father had to physically go into the shop and spin the wheel of his truck for the tech to hear the wheel bearing because they didn't believe the wheel bearing was the problem - because the computer said it wasn't! Tire Discounters has, on multiple occasions, locations and against multiple people, repeatedly shown to have terrible customer service, techs that should not be working on vehicles and so-called 'professionals' with worse turnaround times than someone untrained could do with a youtube video and with higher standards. I will never go to Tire Discounters again and I will actively encourage anyone that I know of to not go there.

    Changed my oil and rotated my tires in an hour. However, they reset all my maintenance reminders to…read morego off early at 4k miles when I previously had them set at 5k for full synthetic oil and 7k for my tire rotation. They may have had good intentions, giving a warning before the service was actually due, but they did not mention the alteration to me.

    Performance Alignment

    Performance Alignment

    (2 reviews)

    I had heard for a long while that this was the best place to go for an alignment. While the plan…read morewas to try them out on a car I recently lifted my Toyota FJ and brought that to them. I couldn't be happier. This is just a great shop. Don't look for a fancy lobby or Starbucks machine. Instead your met with friendly, extremely capable techs. Being a top shop and that my truck is modified I was expecting to pay $2-300 for the work. I was pleasant surprised when they were done after a short while and the final bill was only $120. I will be singing their praises for a long time to come. Additionally I'll take my vehicles there for tires and balancing. Great crew!

    I got into a car accident last week & it caused one of my tires to become very much out of…read morealignment. In a scramble, I asked the tow truck operator at the impound lot where I should take my car to get it repaired. He recommended Performance Alignment & I'm glad he did. They were honest with me & even showed me the parts on my car that were damaged & needed repaired. As a woman I am always worried about getting swindled at a car repair shop but they were very open & reasonable about my options. They got the part I needed fast & were very responsive to my questions. The pricing was also very fair. I was worried I'd be spending thousands but it wasn't even close to that. I highly recommend Performance Alignment & will definitely go back to them if I need more work done in the future.

    Blue Ash Shell - autorepair - Updated May 2026

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