I have brought my child's clarinet to this store multiple times for tune up and repairs. They are…read morealways so friendly and knowledgeable and the prices are very affordable. Support this great local music store!

From the owner: Retail chain selling musical instruments, audio gear & accessories, with rental & repair services,…read moreand in-house lessons.

I have been a customer at the Killeen store for several years…read more I had some repair work done and the guy at the register misspelled my name. I told him that my name is misspelled and I would like it corrected. He not only didn't correct his mistake, he acted like it was no big deal. I went today to pick up my guitar and said the same thing. This other guy wouldn't correct the error either. He said that my account would have to be deleted and that I would have to have a new account. I'm a 100% Disabled Veteran with over 40 years of Federal Service in my middle 60s and I don't understand treating paying customers like this! It's just wron!

Absolutely blown away by the customer service we received at Guitar Center today --specifically…read morethanks to Lane. It's honestly rare these days to come across someone so knowledgeable, patient, and genuinely invested in making sure customers walk away confident and satisfied. Lane went above and beyond to ensure we had all the information we needed to make the right decision, taking the time to explain our options thoroughly without any pressure or rush. We've shopped here before, and without naming names, let's just say the experience hasn't always been this smooth or helpful. Had we encountered Lane the first time around, we would've been spared from making an uninformed decision that ended up costing us in the long run. His professionalism, attention to detail, and clear passion for what he does completely shifted our perception of the store. If every employee brought the same level of care and service that Lane did, we'd never think twice about where to go. Truly a standout experience--thank you, Lane!

This is a great place to learn your new instrument whether your a adult learner or a child. The…read moreowner is very understanding and accommodating. My lessons were always on time and consistent. If you are looking for a place to help build your music skill give them a chance!

I took my daughter here for guitar lessons. She went once a week for half an hour and it was very…read moreaffordable for us. The woman that works at the desk answering calls and welcome you in, it's very nice. My daughter's coach for the guitar lessons was very patient with her. He didn't have any problem as well if I have any additional questions for him. This is a good place if your child wants to learn on an instrument, or wants to improve on the instrument that they're currently playing.

The folks at Texas Tour Gear are awesome to work with!! If they don't have what you need, rest…read moreassured they can get what you need, at a competitive price!! Customer service is where they shine, and they are very knowledgeable about the products they sell. If you haven't been there, go!! You won't be disappointed!!

Bought the Schecter C-10 Plus today and absolutely love it!! It's soooooo clean for the price!…read moreSounds as good as my $500+ Gretsch. COOL shop with some beautiful Fenders (they ARE an Authorized FENDER dealer and can pre-order if a model is outta stock). VERY fun, enjoyable atmosphere and very easy going employees!! Will definitely be back to buy a higher-end FENDER. Thanks again!!

I cannot stress enough that the man who owns this business, Will Smith is crooked. he told me so…read moremany lies about the guitar he was trying to sell to me not remembering that I had sold it to him a couple years earlier. I've found he lies to everyone about everything. he takes advantage of people with limited knowledge about musical instruments. Google any inf he gives you. Buyer beware!

Great little place run by a kind christian man. They have everything you need. I got strings,…read morepicks and even ended up buying a guitar. This is not a giant big box run by anonymous teenagers. This is not a place to spend the day playing all the guitars and buying nothing. But if you need something now and want to talk to a person and not just use an amazon app, then this is your place.