I have been a customer at the Killeen store for several years…read more I had some repair work done and the guy at the register misspelled my name. I told him that my name is misspelled and I would like it corrected. He not only didn't correct his mistake, he acted like it was no big deal. I went today to pick up my guitar and said the same thing. This other guy wouldn't correct the error either. He said that my account would have to be deleted and that I would have to have a new account. I'm a 100% Disabled Veteran with over 40 years of Federal Service in my middle 60s and I don't understand treating paying customers like this! It's just wron!

Absolutely blown away by the customer service we received at Guitar Center today --specifically…read morethanks to Lane. It's honestly rare these days to come across someone so knowledgeable, patient, and genuinely invested in making sure customers walk away confident and satisfied. Lane went above and beyond to ensure we had all the information we needed to make the right decision, taking the time to explain our options thoroughly without any pressure or rush. We've shopped here before, and without naming names, let's just say the experience hasn't always been this smooth or helpful. Had we encountered Lane the first time around, we would've been spared from making an uninformed decision that ended up costing us in the long run. His professionalism, attention to detail, and clear passion for what he does completely shifted our perception of the store. If every employee brought the same level of care and service that Lane did, we'd never think twice about where to go. Truly a standout experience--thank you, Lane!

This is a great place to learn your new instrument whether your a adult learner or a child. The…read moreowner is very understanding and accommodating. My lessons were always on time and consistent. If you are looking for a place to help build your music skill give them a chance!

I took my daughter here for guitar lessons. She went once a week for half an hour and it was very…read moreaffordable for us. The woman that works at the desk answering calls and welcome you in, it's very nice. My daughter's coach for the guitar lessons was very patient with her. He didn't have any problem as well if I have any additional questions for him. This is a good place if your child wants to learn on an instrument, or wants to improve on the instrument that they're currently playing.

I took my sax in to get it serviced and Micaiah Navarrete did an amazing job on my Alto Sax! I…read morewasn't sure if it was beyond repair, but he made this thing sound amazing!! I definitely recommend him to anyone needing work on their wind instrument!!

These guys are great! I was in a time crunch to get my son's cornet fixed before school started…read more Every other shop had long wait times. Better Than New got the repair done in less than 24 hours! They were quick, friendly and reasonably priced.

Amazing store, very helpful and nice employees. Large variety of instruments, go check them out..read more

Needed to have my wife's cello looked at to see what service/repairs it might need and they took…read morecare of some simple things right then and there and didn't even charge me. Very friendly and helpful as well. I also needed a guitar to have some significant work done and they helped my find a great repair guy.

This place is also known as the Band Room. I have called…read morethem about an item in stock. The lady that answered the phone is very nice. She offered to hold the item for me since they only had one left. I thought that was very nice.

From the owner: Retail chain selling musical instruments, audio gear & accessories, with rental & repair services,…read moreand in-house lessons.

I attended this barber "school" in 2023. Everything from the first day until the last was a…read moredisaster. The school is in disrepair and is infested with crickets and roaches. Nothing is ever cleaned properly. There was mold throughout the building. Areas of the building are completely hoarded with broken equipment. Our barber kits were over a month late being given to us. I suspect the owner was having a financial problem and was unable to purchase them until our VA payments came through. His administrator was incapable of registering me properly for my VA program and I had to make several trips to the VA office in Austin to resolve this. Our program went a month longer than it was supposed to because they failed to count our hours properly. The owner is a mean spirited man who does nothing in the way of teaching. He spends his time demeaning people while preaching an odd mixture of his own interpretation of the Bible, government conspiracy theories, and blatant anti-semitism. While attending he made several demeaning comments directed at my status as a disabled veteran. Like a typical bully he is most likely to demean you when he has an audience. His barber station is also filthy. The only saving grace of this business is the assistant instructor, Mr. Smith, who actually cares, but is unfortunately hamstrung by the owner.

Very professional, Instructor is very knowledgable of Barbering and Cosmetology. Clean and very…read morerespectable for Adults and children. I would recommend this place for a professional and design cut. Some services are available for women also. Looking for a reasonable price with professional service when n this area, look this school up!