Edith did an amazing job deep cleaning my home. She's a hard worker and I would recommend her for…read moreany cleaning needs. She's courteous and prompt.

She arrived promptly and asked what needed to be done. She doesn't speak or write English, best to…read moreuse Google translate voice feature, worked great. We asked her to do a move out/in cleaning and she did a fantastic job. She was reasonably priced as well! We were so impressed that we asked her to come back once a month.

Always a pleasure waiting with A-1! I have used them quite a…read morefew times over the past two years for deep cleaning. Service and communication are great. The team is always on time giving updates on their ETA and walk through with you before departing. A good value for me.

I am leaving this review not because of the move-out cleaning itself (as that is still to be…read moredetermined and this will review will be updated accordingly, if necessary), but because of the deeply unprofessional, coercive, and ethically sloppy conduct of the owner/manager, Kimberly Gonzalez. I paid $150 upfront as agreed. Prior to the job, I was explicit--in writing--about my maximum budget and that any flexibility was conditional on being informed beforehand. Instead, once the team was already on site, the price began to escalate in real time. First, I was told the total needed to increase to $250 (an additional $100 over the $150 already paid). When I objected--because this exceeded what we had discussed--I was then pressured for "at least $50 more," framed as unavoidable because the workers were "overtime" and the clock was running. In other words: the terms changed after work had begun, and my consent was treated as irrelevant. The justification for this escalation was frankly bizarre. I was suddenly informed that the kitchen sink "drained straight to the bottom," implying a plumbing issue--and then implicitly accused of previously managing this with a bucket or bowl. Let me be clear: I have been accused of many things in my life, but secretly concealing a fictional plumbing failure with a bucket is not one of them. There was no known sink issue, and in any case, plumbing problems are not a cleaning surcharge, nor are they something a customer should be financially ambushed over mid-job. What followed crossed from unprofessional into coercive. I was repeatedly told that if I did not immediately pay more, Ms. Gonzalez would have to "come out of pocket," that there was "no time to go back and forth," and that payment later was not acceptable--despite the fact that the back-and-forth was initiated solely because the business changed the price after the service was underway. I was even asked who the homeowner was, an irrelevant and inappropriate question in context. At one point, Ms. Gonzalez explicitly stated that she does not care about bad reviews because she has plenty of good ones. So, respectfully: if you don't care, then here it is. Small businesses deserve support. Workers deserve to be paid. What customers do not deserve is to be pressured into paying more than agreed upon, blamed for unrelated household issues, and emotionally cornered into compliance while being told their prior boundaries no longer matter. I ultimately paid the additional amount simply to end the interaction. If you choose this company, understand this clearly: -- The initial price is not final once workers arrive -- New "issues" may appear without advance notice -- Budget ceilings may be disregarded mid-job -- Communication becomes pressurized and inappropriate Proceed with caution.

Crystal and her team were fabulous! They were so professional and thorough. They pay attention to…read moredetail and respectful of your possessions. Not to mention she's very reasonable. I'm so thankful to have found her. I definitely recommend this service!

I appreciate honesty rather than lies. If the job is not suited for you then please be upfront…read morerather than waste my time and energy. I'd give one star but, she did reschedule an estimate when I had an emergency.

Asked for a quote the person who responded was so rude. I thought the price was out of my price…read morerange and kindly stated that. Thank them for their time. Her response was rude and unnecessary.

Gladys and her helpers spent most of the day cleaning my house and they did a great job! They deep…read morecleaned my house and even organized 3 of the bedrooms. All the ladies were friendly, professional and very thorough. Since today was such a success I will start regular maintenance with them.

my realtor recommended pomales cleaning to me when we were in the process of moving and I am so…read moreglad she did. My house was the cleanest it's ever been and HILDA is such a sweet lady and takes the time to make your house look amazing. can't wait to use her again!

They are the best cleaning service and I would highly recommend them! Hilda is very nice and…read morecommunicative! I've used other cleaning services in the past that are not as communicative and thorough as her! She is very mindful and makes sure we are happy with the work done. if you are in need of a cleaning service you will not regret booking with her. Thank you :)

I had to cancel for lack of communication regarding and during the 4-6 hour window. If you don't…read moremind waiting all day and don't have anything else to do . . . Another company was able to clean instead and charged me half as much with an actual appointment time.

It has been months since Molly Maids came to our home. Months. Initial conversation with their…read morerep was inspiring and exciting. But, that was very short-lived when the two employees arrived. First, Molly Maids claims they use "environmentally friendly" products, which they did not. I was shocked that they were using Dawn dish soap to clean the toilets. Shocked! Then, as the so-called cleaning progressed, it became glaringly obvious that the two employees could not communicate at all with one another. At all! One of them spoke only Spanish (which I speak) and I helped her to communicate with her "partner?" OMG. WTF? Sending out two people to clean a home that cannot communicate with one another? What the HELL is this? Who is running this "side show" anyway? And that is precisely what it was. A "side show" of epic proportion. Aside from the "side show" - the cleaning was poor. And I mean poor. They did not even wipe down the lamps (pretty easy) and charged us an outrageously excessive amount of money that was off-the-chart unreasonable for such shoddy work. I will NEVER recommend this company or rehire again. NEVER EVER!!