I called to get an estimate for my porch and house to be power washed…read more Robert was friendly, helpful and knowledgeable. He was punctual and the Quote was a good price. I like to get at least 3 quote and his was second so I haven't chose a service provider yet, but it good to see Companies like Roberts that make a difference and provide great service.

My husband and I are seniors and retired. Our experience with Robert Temple of Professional…read moreServices in Brighton, MI got progressively worse each time we hired him. Definitely buyer beware. The first time, he power washed our house and fixed some screens. He did a pretty good job, but afterward complained our house was really dirty and did not fix all the screens as agreed. In hindsight, we thought the complaining was a little strange, but we let it go. . We hired him again to remove leaves from the lawn in the fall and to remove wood chips from several stumps which had been ground down. He did not remove the wood chips. I had to call him back to complete the job. He complained he would have to bring a crew back again but he cleaned up the chips. THEN THE LAST STRAW this past summer of 2019: We contacted him to power wash and stain our deck and a small balcony, install two windows in our bedroom, and fix some loose siding. THE DECK: We had just installed a new wood patio door and asked him to cover it with plastic before power washing and staining the deck.....he said he would but did not. He was all packed up and ready to go when I had to remind him he had not painted the small balcony. He grumbled but painted it. Our deck railing is wood and metal. We inspected his work after it had dried and noticed he had gotten paint on some of the metal parts and did not clean it up, the stain on the deck was thin and could be seen through in places, and where the deck met the house for at least 30-plus feet he sprayed white solid stain on the brick and left it there! THE SIDING: He said it could not be fixed without charging another $2000....but collected the original estimate of $250 for doing nothing. THE TWO UPSTAIRS WINDOWS: We showed him approximately where we wanted the windows to go, if possible. Even though we told him we were not sure how large the windows could be to avoid running into the downstairs roof line, he apparently did not measure. He ordered windows and when he came back to install them, the first one went fine and looked great. The second one, however, ran into the roof line and the bottom third of the window was actually covered by the roof. He suggested that I either have him put some white flashing over the bottom third of the window and leave it like that.....OR.push the windows up to within 1.5 inches of the ceiling, making it impossible to install the crown molding. I told him neither option was acceptable and told him he was supposed to have measured to determine what size windows could be used. He said it was difficult to know???!!! I told him we relied on him to determine this important part of the project. By this time, he was getting angry and being rude to me. My husband was 15 minutes away. I told him I wanted him to deal with my husband, I would go get him, and not to do anything further until I got back. He told me he could not wait around all day and he was not making any money on this project!.....but he agreed to wait until I got back.......BUT as soon as I left, he cut an even bigger hole in my wall and pushed the window up to the ceiling anyway. We were not happy at all. Robert was angry because he was going to have to order the correct size windows and wanted to charge us an extra $1000. I said 'no' we were not going to pay extra for his mistake; he would have to make this right. My husband finally agreed to split the cost of the correct windows AND allow Robert to take the incorrect windows we had already paid for. LONG STORY SHORT......He eventually VERY sloppily installed the new windows, put some dry wall mud over all the cut up drywall on my wall, and told us we could sand it and fix it as necessary. I could not even go in and look at this mess for quite a while....BUT WHEN I DID.....I noticed the windows are not level with each other.....so apparently he did not measure appropriately again. We still don't have this all straightened out yet. This was something I had wanted to do for a long time and was supposed to improve our property value, but we could have done a better job ourselves. Robert was rude, disrespectful, unprofessional, and he ripped us off. He actually put his sign on our front lawn and I removed it as soon as he drove out of our driveway so none of our neighbors would think they should give him a try. Definitely would not recommend. We learned our lesson.

They installed luxury vinyl flooring in our whole house. It took 2 days, they arrived at the time…read morethey said they would. If issues arose the installation team would explain the situation and answer any questions I had. Real quality work, we highly recommend them.

A deck screen porch and handicap ramp roughed in three weeks after original start date then what…read morethey roughed in was completely wrong deck was way too low. One of the outside finish edge board had toe nails down the exposed side even cracked the wood. This was supposed to be my relaxation space. They still have not paid back what I am owed. I will edit if they do. They bid out too much work and kept putting me off. It is ridiculous. Brian the owner and amazing individual to talk to but the workers he sent to me were sub par at best definitely not him he was very knowledgeable.

From the owner: Mitten Made Basements is a full-service home renovation and remodeling company based in Livingston…read moreCounty, MI. Our design & build construction team specializes in transforming basements, kitchens, bathrooms, decks, and creating small additions tailored to your vision. We prioritize communication, honesty, and quality work above all, allowing everything else to fall into place naturally. At Mitten Made Basements, we're committed to delivering the highest-quality workmanship, backed by a team whose integrity and strong work ethic form the core of our business. Staying current with industry innovations, we aim to enhance your home's value and aesthetics. For an exceptional remodeling experience, call Mitten Made Basements today!

Be cautious if choosing to work with Big Sky. Our recent build was excessively long and we have…read morefelt a lot of disappointment with the process and finished product.

Big Sky gets one star for the great work the trades do. Big Sky the company loses four stars due to…read morethe horrible experience we had building our home. You know Tino and Page are lying when their lips are moving. Lie after lie topped with constant bait and switch. Get EVERYTHING in writing. In the end Tino acts like he's your best friend showing you the house when you can hardly walk from getting bent over so much. Don't do it.