I was very impressed when I brought my grandson to Lancaster Family Dental. First time I've ever…read moreseen the dentist do the cleaning and everything. Very impressed. The dentist was very good at explaining everything and talking my grandson through everything that he was doing to put him at ease. The office is very clean and has a very calming ambience.

I came in to have a few fillings repaired. This was easily one of the best dental experiences I've…read moreever had! From the front desk to the dental chair, everyone was welcoming and friendly. Carrie made me feel especially comfortable by talking me through everything she was going to do as she did it. They were very gentle with the shots, the drilling, and the fillings and they took the extra time to be sure everything was lined up to my comfort with the fillings and my bite before we were done. I highly recommend this team. My family and I will definitely be back.

Even though I wasn't a customer before they fit me in within two days and professionally and…read morepainlessly extracted the broken tooth. Dr. Morgan was very thorough in her explanation of the process and procedure and the price was not beyond my means

Most amazing and beautiful staff ever. I am a horrible patient with high anxiety around the…read moredentist. They are incredibly patient and kind. I will never love the dentist but I do love the the staff. Family owned and operated with high compassionate knowledge . I am a self paid patient and they try hard to accommodate. Love this place

This place is awful went in last year for a filling, they said nothing after everything was done…read morefast forward to now . I had to get an emergency root canal done on the same tooth with the filling because they drilled too far down and killed the root. DO NOT GO HERE FOR ANY DENTAL PROCEDURE

Went in for bad tooth it was the bottom molar I think is the name anyway biggest tooth on the…read morebottom. Said it had to be pulled they numbed me came back put tool in and prayed on it I immediately told them it wasn't numb so I got another shot it did nothing so she will it anyway. I asked for a script for pain she said they don't do that. I went to my primary care Dr a week later still in considerable pain he said all my nerves are showing. He wrote me a script for pain. I wouldn't send anything living there. They are nice but are just likeAspen dental

The staff is friendly and the environment is clean, and comforting. Very efficient with little to…read moreno waiting to be seen.

They are very impressive with their computers and up-to-date technology. However, they really seem…read moreto want to bill the insurance for every little thing and keep you coming back to the office numerous times. Today was the first time ever was told that I have to have a prescription from a dentist to get a cleaning, I scheduled an appointment last week for a cleaning today and they didn't even have a dental hygienist to do the cleaning on Fridays. They just wanted to bill my insurance again.

This is the best dentist office I have ever been to. Dr. Danny, his assistant Carrie, and the rest…read moreof the staff are so kind and caring.

The office manager at this location is very unprofessional and rude, actually called me at my place…read moreof employment to be rude to me because she didn't like a voicemail I had left after being upset about my daughter left hanging with half a root canal for the past 3 months. I didn't even ask for a return call just vented a little on the voicemail. She went all the way out of her way to return the call to my employer just to be rude and belittle me.

Dental work is awesome. My entire family has their dental care provided by Fairfield Family…read moreDental. Rarely a long wait time for appointments. Haven't had any issues with work done, my youngest is comfortable getting her teeth cleaned. My only issues are with increased upselling of products and services that aren't necessary or covered by insurance. Spur of the moment upselling during an appointment can be a nuisance and it makes me uncomfortable to made to feel guilty for not buying tooth sealant or something. Then there is the upfront billing, they get paid up front for some services like extractions and crowns. However we end up getting one or more bills months after the procedure and sometimes a simple cleaning. We pay them but we never get an explanation for extra charges six or more months after the visit.

Rude employees that answer the phone. I had made an appointment fora cleaning and had to wait…read moremonths to get in. Then I get a phone call form Fairfield Family Dental stating the number I gave them for insurance wasn't the right number and I didn't have coverage. I hung up called my insurance and they told me I had active insurance. Called back talked to the very rude person in billing and insurance. I kept asking her what happened when I made the appointment I gave them all my current information regarding my insurance. She couldn't tell me. Very unprofessional.