On time with little wait time Time was allowed for…read morequestions did not feel rushed Good explanation of what tests ordered and why

Dr Das and staff are GREAT! Very knowledgeable, receptive, nice people. Doctor Das always addresses…read moremy concerns, my needs,, a great physician. Highly recommend.

OVER BILLING: Kara their billing coordinator will not take responsibility for billing issues and…read morehas alienated me over $50 because she won't fix their issue with Aetna. Aetna pays NCFMG over $500/visit and each visit I paid my PCP copay of $20. Yet the billing went through as if I saw a specialist ($45 copay) and I only saw a PA, plus North Coast doesn't have specialist they only do Primary Care. This was all because the doctors were listed incorrectly on the bill sent to Aetna. So I called Kara a few times, and I called Aetna a few times and then I put them on a conference call together, and then I followed up with Aetna several times to make sure they were fixing the issue. So after about 4 hours of my time and Kara blaming Aenta and Aetna blaming her I had to give up. And I had a final call with Kara and said there is no way I am paying the $50 because this was billed wrong, just on principal I can't and won't pay it. I can't believe I am ending a 10 year relationship with NCFMG who gets paid $500+ every time I visit over $50 I was wrongly charged for, that is brilliant customer service and a fantastic business model. Note for NCFMG if you even read these reviews: PA Noel and PA Morrison are setup incorrectly with Aetna. They had 2 profiles, one with UCSD and one without. Aetna billing uses the one without which makes them unrecognized so they bill as a specialist. So why don't you call Aetna and fix it before you have more patients leave you over erroneous billing.

I hadn't seen my PCP, Dr. Amy Kakimoto, in over a decade, but I was so happy to find out she's…read morestill at North Coast Family Medical Group. Life happens, and I'd put off routine check-ups for far too long, but I recently decided to schedule an appointment for blood work and had a list of questions, along with a need for some advice and recommendations. Scheduling was a breeze. Their patient portal is user-friendly, and the response time was surprisingly quick. Despite my last-minute request, they managed to fit me in. In the past it would take me months to see my PCP. This was a big improvement. Everything, from lab work requests to accessing clinical notes and instructions is automated in their system, so there's no hassle. On the day of my appointment, I was pleased to find plenty of parking, even on a busy weekday afternoon, which is always a plus. The clinic looks amazing and they've clearly made major renovations. The space is bright, modern, open, and spotless, with an inviting atmosphere. The staff were professional, warm, and attentive. From the receptionists to the medical assistants, everyone made me feel welcomed. During my appointment, Dr. Kakimoto addressed all of my questions and concerns with patience and detail. Even though the visit lasted only about 30 minutes, I left feeling reassured, informed, and optimistic about my health. I also love the reminder texts and emails! So helpful especially when you have so much going on. All your clinical notes are available in their patient portal app for easy access as well as all your medical records, tests, and more. I highly recommend Dr. Amy Kakimoto and North Coast Family Medical Group to anyone looking for quality care.

I wanted to share my experience in case it helps others…read more I was referred by a friend who also invited me to a cosmetic event that was scheduled for later in the month. I wanted to look more refreshed for another event I had planned earlier in the week and so I decided to go in early for botox. I initially had a positive first impression of this office. The doctor is a family physician who also offers cosmetic treatments like Botox and lasers. I came in specifically for Botox, and although he recommended more units than I usually receive for my crow's feet area, I agreed, trusting his judgment and hoping for good results. He even asked me to return in two weeks for a follow-up touch-up. Unfortunately, within days, I noticed no improvement at all in my crow's feet. I tried calling the office multiple times and received no response. I eventually went in person to have him evaluate the results. When I showed him the issue, he told me "not to smile so hard," which was surprising especially since during my appointment, the medical assistant had encouraged me to smile very hard for photos. At my two-week follow-up, I was expecting a touch-up as discussed. Instead, he recommended doubling the amount of Botox, and when I asked if I would be charged again, he said yes. This was concerning, as I have never needed that much product before, and my regular provider achieves effective results at a much lower cost. While he attempted to justify this with scientific explanations, my experience suggested that technique and anatomical precision, both critical in Botox, may have been lacking, rather than the amount used. What was most disappointing was that after this entire experience, there was no effort to resolve the issue or stand behind the results. Instead, I immediately received a reminder text invitation to a cosmetic event promoting additional services and products. Given the outcome of my treatment, this felt dismissive and a lack of professionalism and patient care. Overall, I left feeling disappointed with the results, communication, and handling of concerns. I would not recommend this doctor, especially for cosmetic procedures where experience, technique, and ethical standards are essential.

In 2021 I had a reasonably good experience during my first meeting and subsequent physical exam,…read morealthough Dr. Perez was rather stressed throughout. I gave him the benefit of the doubt since he runs his own practice and is only a few blocks from our home. So Dr. Perez became my primary physician for my health insurance. In 2022 Dr. Perez's office sent several reminders for my annual physical which I needed to schedule. The reason for this review is on my third visit in late 2022, I came in at 8:30am due to a very painful hand with stiches. AFTER paying for his services, discussing the 2022 physical I still needed with his friendly assistant, and then waiting ~30 minutes in increasing pain. Dr. Perez refused to help me with what was a spreading hand infection - I needed antibiotics immediately! After he refused to even look at my hand - AFTER I had paid and waited & told him how much pain I was in - I subsequently spent hours driving around looking for an urgent care that FINALLY give me the antibiotics I really needed. At this point I had puss coming out from between the stitches and my hand was burning red. Healthtopia in Leucadia came through for me! So why did Dr. Perez refuse to even look at my infected hand and provide any help (although I urgently needed antibiotics for the infection) AFTER I had already paid and met with his assitant... Because he was still unhappy ( a year later...) with his interactions and reaction with my wife during the very stressful time of COVID. I feel this doctor is not following the basic fundamental medical Hippocratic oath, "first, do no harm". When I had a spreading infection in my hand (it was burning red and puss was coming out of the stitches) and he choose to focus on his personal issues he had with my wife (from a year ago!) instead of my urgent health problem in front of him. Lastly, he said I was using him to get a quick appointment, which he did not appreciate and and another reason he would not help me with my infected hand.

Amazing Dr who takes time and cares immensely about his patients. He listen intently to your…read moreconcerns and establishes appropriate care.

I am surprised to see the one star reviews but after reading them can say with 100% certainty they…read moreare fabrications (because they have never actually met Dr. Mercer) or disgruntled because of some issue that has nothing to do with Dr. Mercer. I noticed two of the one star reviews are on the same date. Interesting....... Perhaps one disgruntled patient enlisted the help of a friend who is on yelp to further assault the integrity of the Dr. I honestly have never met a Dr. that takes more time with his patients (which is why he sometimes runs late...ask the nurses), tries very hard to determine what is wrong with you and the correct course of treatment, and is very caring. Whoever said he didn't look them in the eye is clearly fibbing. He is so personable and takes a lot of time, looks you in the eye, and listens patiently while you describe your problem. Every person who I have referred to him has gotten back to me to say how happy they are with him. Believe me, I don't recommend easily. But with him I have never feared blow back for the recommendation. He is a very caring doctor. And polite. My guess is the people who reviewed badly probably had a bad experience with either the front desk or insurance issues. But claiming Dr Mercer rushes any patients or is rude or angry is preposterous. hes like a big teddy bear. Hes always smiling and always glad to see you.

Dr Lumkong is the best family practice doctor I have had in my 40 years as an adult. He listens…read morecarefully and has both lots of knowledge and common sense. I have referred others to him, but over the past years mostly his practice has been closed to new patients. I am now moving to Texas and so maybe he will have one opening for a new patient.

He is quite possibly the best doctor I have ever had. He listens to you and takes time to answer…read moreany and all questions you have. We also use him as our pediatrician as he is a Family Doctor. Because he has kids of his own, he is just as good as one of the Scripps Peeds, if not better than the one we had to go for for something he doesn't do. I recommend him to everyone that is in the area for sure!!!

Dr. Goldklang has been my Gastroenterologist for over 20 years and I believe him to be one of the…read morebest physicians I have ever seen. I have had issues with IBS over all those years, but have experienced more adverse symptoms over this last year. He listens very carefully, takes notes, and asks questions. I really appreciate the care that I have received from him and he has finally found a medication that has given me daily relief. He is extremely knowledgeable and has helped me tremendously with my daily life. I highly recommend and am very grateful to be under his care.

I am going to use the writing I submitted to my PCP. It's going to be long but it might be…read morerelevant, especially if you have a gastric condition that concerns you. Stay away and do not believe any of the reviews. 20260508 Message to Dr. Gourab Das. Dear Gourab, good morning. On Wed May 6th I went to the gastroenterologist. Dr. Robert Goldklang (Unio Specialty Care). I waited 2 days to write this to make sure that frustration was not clouding my thoughts. The doctor was half an hour late. Mine was his first appointment of the afternoon. So he likely went long with lunch or nap. He barged without knocking into my "cell" where I had been patiently waiting for him. Did not say a word about his lateness. Asked me what took me there. Weird question as: Before showing at the facility I had filled 6 "paper" electronic documents on the web, each one of which asked me repeatedly the same information (name, address, DOB etc...). Each one requiring a hand signature. Upon checking in the facility the assistant had already asked all the same questions in the forms. I had brought a page and a half of typewritten notes to promote quicker and clearer understanding of my issues and context (being this the first visit with him). He read maybe the first 10 lines. 20 seconds total? He then proceeded to ask me two questions that would not have had to ask, had he read the notes. To retrieve the result of my 2023 gastroscopy he then fussed on his computer for a while without saying a word. I asked him if I could help. He said he had no access to any of my records. He told methat Unio S.C. has an outdated and isolated information infrastructure. He made sure that at least 2 minutes of the 6 he dedicated to the visit were spent to explain his frustration at it and that hopefully a migration to a better system was in the works. Very relevant to me and my condition. I had already told him that I had with me the paper records of my colonoscopy and gastroscopy done with Dr. Madani. So I gave them to him. He quickly browsed a couple of the several pages of detailed analysis and recommendations in the report and issued the following "judgement" in contrast with what established by Dr. Madani. 1- No additional colonoscopy required, I am fine (it does not feel that way) 2- Execute a home breath analysis to evaluate digestion (requires permission from insurance and medicine, not covered...) 3- Gastroscopy if and when (required permission from insurance). He then proceeded to a quick auscultation of my guts noise. 30 seconds? He determined that everything was fine. Why would I go to him if everything was fine... Six minutes had come and gone. I had waited for him about 5 times that. Upon him gesturing for dismissal without asking me if I was OK with everything, I asked him if he had recommendations for improving my state of affairs while waiting for the insurance permissions. He said to try probiotics (I already take them); to remove any milk and wheat from my diet for 2 weeks. Had he read my notes he would have known that I don't eat either; but at that point I did not even respond as it would be like continuing to fight an obviously lost battle. My time was up and he made sure I would understand that: not so politely he gestured to direct me to the front desk for all the follow ups. The desk did not know who I was and what needed to be done... I explained it to them. Please know that on my side there was not even a speck of resistance or complaint. I was the good patient that you have come to know. I have looked up the reviews on Dr. Goldklang. 147 reviews all five stars. Unio SC in Encinitas has 515 reviews all five stars. What a bunch of BS... Was I unlucky? It could be but at 74 I need to trust my gut feelings. And my guts, even if in poor condition, tell me without a doubt that I do not want to have this doctor in my life or to have him put his hands on or in me. Period. Beside the obvious carelessness and negligence, he has the bedside manners of a nasty walrus. So here is my question to you: can I have another gastroenterologist visit me? If so, what do I need to do? End of letter to my PCP Few additional comments: About 3 days after the visit I was called by the Dr. assistant who told me that my insurance was no longer accepted by UnioSC. So follow ups and presciptions for the test had been rendered void. For obvious reasons I accepted the news without much concern. But a little bug in my mind remained... would they have the guts to bill me for the failed visit, failed therapy, failed insurance coverage? I have got my answer today in the shape of a UnioSC bill for $355. I will do my darn best to not pay the bill. These people are NUTS.

I can't recommend a more professional and caring team then Dr Carter and her staff - For one thing…read morethey give you all the time you need to discuss your needs. Dr Carter herself will sit down with you and take time to answer all your questions and also she will explain in terms we all can understand your needs to solve your concerns. I highly recommend this practice for all your cardiovascular needs

this clinic is really great from the staff to the doctors…read morethe office itself is in a great location the reception is very welcoming and efficient and the appointment process was user friendly the doctor was outstanding very knowledgeable and great to work with I moved here from another state and absolutely loved my previous cardiologist I look forward to being a patient here and being equally happy the coastal cardiovascular. Highly Recommend Kathleen, Carlsbad resident

My entire family wants to thank Dr Hutchison and her office for the compassionate and excellent…read morecare of us all. The Doctor's advice about managing the care of our 93 year old mother with dementia, experience with elder care and medication advice for mom's anxiety and sleep were a godsend. If it wasnt for Dr Hutchison's devoted care, mom would not have been able to stay in the comfort of her own home.

I have never left a review for a service provider who cannot even reply because of privacy laws . I…read morenevertheless feel compelled to express my appreciation for how Dr Hutchison has cared for me and my family for decades. Thank you for your skill, caring and the wonderful service of your staff. Bob