I thought I put up a review but I guess I never finished it. Figures! Last week was my last visit…read moreto that salon. I will never walk through those doors again. My nail technician was always kind and patient and wonderful. My problem was with the people at the front end. More than once I was either not greeted or treated rudely. What happened last week was the last straw. I errored on the time I was supposed to be there. But I wasn't late... I was 4 1/2 hours early! For some reason I had my appointment down for 10:30 AM when it wasn't until 3 PM or 3:30 PM. At this point I don't recall because it doesn't matter anyway. In a very firm and unfriendly tone the owner said to me, "your appointment isn't until 3 PM ". I was in shock and not loudly just said... No it's now. She said no it's at 3 PM. I showed them my phone at which time the lady standing next to her walked back and asked my nail technician. She at that point came forward and said Karen look... She still had the email we exchanged regarding my change of time. I said oh my God I don't know how this happened. The owner flirts out, "well if you would get the text messages this wouldn't happen ". I opted out of the text messaging because it was constant. That and the phone calls and I found it extremely annoying. In the years I have been going there this was the first time I screwed up and there was no reason for them to treat me the way they did. I never asked for a freebie... They are pricey... But I like going so I paid for it as long as I could afford to. As a business owner the lady in charge should know that you treat your customers equally. I sent my Tech a text message telling her what I thought of them and the way they treated me but of course because they are her coworkers and her "friends ", I was given the heave ho. I used some strong language but I think anyone in my situation would've felt the same way. I really should've just let it go but I felt it important to notify the Public. The reason I should've let it go and I will after today is because I no longer have artificial nails and I will now go back to going to any walk-in salon as needed. Or if I'm going to an event. Boy am I saving a lot of money! In fact it pays my cats veterinary bills in full! Yay!

always reliable and lovely experience efficient and timely…read more friendly and convenient clean and efficient

Deb is my stylist. She has her creative flair but also listens to my suggestions…read moreMost importantly, I am always satisfied with my cut. My worst nightmare is that most hairdressers cut my hair too short. But, this has not been the case with Deb.Thank YOU

My family has gone here my whole life and enjoy every visit! Everyone is extremely friendly, and…read morethe service is professional and well done.

DJ works at this location on Saturdays. He really does a great job and I recommend him to anyone…read morelooking for a great cut and good conversation.

The check in was really simple enough - you can either have the next available stylist, or wait for…read moreone of your choice. Mens haircuts are $27. I was done in 10 mins. Note that they have moved from the Stop & Shop Plaza to the plaza near Panera Bread & Chick Fil-a. I will be back.

Vinny is by far the best barber i've been to, he's amazing with the scissors. It's so hard to find…read morebarbers who cut longer men's hair clean and stylish but Vinny pulls it off all the time. He's also super friendly and talkative, would 100% recommend to others.

My regular haircut shop closed unexpectedly and I was at a loss. Have passed this place forever and…read moresaw the reviews were good (albeit old) so I decided to give it a try. The only reason for the 4 stars and not 5 was that I had no luck reaching them by phone and decided to drive over and see what the scoop was. Walked in and chuckled as I was greeted as the other reviews suggested as "Cousin" - it certainly makes you feel welcome!! It was close to opening and was seated right away. Talked a bit about how I normally get my hair cut and then sat back and relaxed while the barber did his thing. Pleasant chat with the barbers and, also, with the other clients. Only thing I didn't realize was that it's cash only..but that wasn't an issue..just wanted to give the heads up! See you in a month for my next cut!!

Pitiful pathetic place stopped in one Friday place was empty. Two clowns inside were jerkin'…read morearound doing nothing. Asked if I had an appointment?, "not about to make one after seeing their pretentious attitudes. Acted as if they were swanky hairdressers on Rodeo Drive. Please, don't waste your time...

Great hair cuts!! They listen to their customers in which what they want to to achieve.read more

Have you ever gotten in the barber's chair and when it was all said and done, you're a totally…read moredifferent person? I mean a cosmetic process that makes you feel differently inside??? A client can tell so much about a barber and the cut within the first minute of the cut. There's something about the barber's initial usage of the clippers that tells you everything you need to know about the cut. There's a lot that goes into this experience. The ambiance of the barbershop is crucial. A professional environment is so much better than one that doesn't prioritize looking, sounding, and being professional. Do the children have to listen to explicit lyrics in the songs played or what's displayed on tv? Do the barbers maintain a code of respect with what and how they communicate - or is everyone dropping F bombs every minute? I'm getting older. Peace matters. Professionalism matters. Excellence matters. Timeliness matters. Where I spend my money matters. If I am paying $50+ for each cut, I should get more than a nice haircut, I should get an entire quality experience!! Shout-out to Eddie Rosado Jose Crespo and the crew at New Heights Barbershop in Orange, CT. Every person is greeted upon walking in the door - not like "who you here for?" but an actual customer service greeting. I was impressed. Although I have never been a client of this shop, I was greeted with "Hey Furlow, what's good man - how have you been?" Barbers stopped what they were doing to dap me up. It was "OD" excellent and professional....AND THEY CAN CUT???? Hands down, this is wild and I haven't experienced this level of overwhelming care in a while. Are you looking for a barber?? A new barbershop??? I gotta point you in their direction!!! You will NOT be disappointed. The barbers I know there are Eddie and Jose (HOV). Both Masters at what they do! I'm still stunned and overwhelmed!!! CHECK THESE GUYS OUT!! www.newheightsbarbershop.com

I make an appointment to come to see Pasquale for a haircut every 4-5 weeks. He is so friendly,…read moreefficient, and skilled! Atmosphere is clean, well lit, and welcoming.

The haircut the gentleman gave me was one of the best haircuts I've ever had. Unfortunately, I was…read morejust visiting if he was my home. Barber would totally be seeing him every two weeks.

The ladies took their time with my hair and were able to create beautiful beach waves. Would…read morerecommend!

it was my first time here... the staff was very welcoming. My hair was soft and beautiful when they…read morewere finished without a perm... they do eye brows too this was a plus.