So my aunt paid a fairly significant amount of money for what was SUPPOSED to be a very…read moreprofessional painting job. Joe, the owner of 1st Patriot, gave her her estimate and guaranteed that she would be completely satisfied with their services or they would keep working on it until she was satisfied. They were originally scheduled to start on the Monday July 6. They told her they would call the day before to confirm. After not getting any kind of confirmation, she messaged them and asked if there were any changes. He replied Sunday NIGHT July 5, via text that they were running over on their previous job, and would be there Monday afternoon to start prepping. Monday evening, she messaged them and they told her they were "not coming until Tuesday afternoon, remember." She did ask if they would be wearing masks, but he did not acknowledged the request at first. When she asked a second time, he said they were "all out". I personally came to the jouse during the job and not a single painter was wearing a mask. They did an incredibly unprofessional and all around half-assed job. When she tried to discuss the issues, Tony, the manager, tried to intimidate her by yelling at her. She reached out to Joe multiple times but received no responses. They quoted her that it would be a 2 day job and ended up not being done until Friday because thet had to fix so many of their errors. They did not clean up as they went and tracked paint dust through the house. Therr were several spots where the paint was so thin. You could see the colors underneath. (Previously a very pale blue and very pale purple in 2 rooms) they tried to "trim" or "frame" light switches, etc and the walls ended up looking like they had patched a hole in the wall. They dripped and smeared paint in several places. Things like putting light fixtures and smoke alarms back that were never done either. We sent pictures to both Joe and Tony to show where they left paint on wood trim and cabinets so the sent one guy in to "clean it up" (still not wearing a mask). Tony informed her Thursday evening that she would need to get them a check asap so they could "close out the job" even though she explained she was still not satisfied with the job that was done. She messaged Joe and asked that she be able to speak with him about the job because she did not want to speak with Tony again after his inappropriate behavior towards her. Joe never apologized for the horrible experience. He informed her he would "be able to meet some time next week, but was unavailable to meet her that day." He never contacted her after that day. When she posted her experience recently... 1st Patriot decided that their best course of action was to not only be unprofessional once again, but also to exhibit incredibly rude, insulting, and absolutely unacceptable behavior. Be very cautious if you ever consider using 1st Patriot for any job because THIS is the experience you have to look forward to.

Joe and his team have done several painting projects for us. They are always courteous,…read moreprofessional and timely. I could not recommend them more!

Great work by Daniel and Jeremy! The pre-inspection results were shared and a plan was…read morecommunicated. Once we agreed on a price and schedule the project things went smoothly. The gentleman came to our home introduced themselves, communicated the plan back to me and went to work. Daniel shared pics (before/after) so I could see the results of the plan we discussed. Our site's actual in-attic time was roughly two & a half hours. Daniel & Jeremy cleaned up the attic opening, stairs and garage floor. Excellent work!!

The service was great! He showed up on time and even was able to do an added project. Very happy…read morewith the work!

Terrible service! we're suppose to quote my job but Kathy, the owner and the person who surveyed…read morethe job, promised me in an email that she was sending a quote over but never did. stay away!

I have had them out several times while we were doing a remodel and again when I have had an issue…read moreor two that was unrelated to the remodel. I love the folks they send out. Always great to communicate and listen to my issues before beginning work. The owner of the company himself eve came out just to help me pick Out the right color of hardware. Now that's going above and beyond on customer service. I highly recommend them.

Gary's was great, quick to fix the problem, and very professional. Will use in the future!read more

The techs they sent did a great job on our simple fixes. They even offered to come by and install a…read morenew drain plug for the bathroom. They were polite, personable, neatly dressed. (No plumber's crack here!!) They must have a great reputation because they weren't available for about three days, which was the only thing to rankle me. Oh yeah, they send you the bill and you have a month to pay them. Very nice!!

Wonderful gentleman. He returned my call within a couple of hours, sadly to say that he is not…read morelicensed in Kentucky. Bless His Heart, I asked him a couple of questions, and he was kind and patient enough to answer them and lead me in a direction that I hadn't thought of. If you ever get licensed in Kentucky ~ Please call me

What an idiot I was not to take all the reviews in google seriously... shame on me!!!…read more The owner, Ryan Marion, will be very kind over the phone until you pay the deposit... then you will not find him again... floors will arrive in months of delay... quantity will be always short trying to cheat you again and again... your project will be delayed in months and months as Ryan will keep sending you small quantities of what you ordered... he will never pick up the phone again... just suspicious text messages! And the delivery... oh my god!!!! Ryan will send you the floors in UPS freight. the UPS drivers will be super upset as they arrive to your destination address, realizing you might need 3-4 guys to climb into the truck and start taking the wood planks, bundle by bundle, on your back and shoulders, as no ups truck can unload with their lift long planks... Please don't be a fool like I was!!! read google reviews first! the guy will send you whatever he finds, much sorter planks (!) whenever he finds that, wherever he finds that, regardless what you paid, regardless your agreed timelines, or the quantities ordered and paid for... You will have to deal yourself with UPS freight days and nights until you track the shipment and get it safely to your destination. Ryan will not even help you to confirm you get what you have ordered... See the picture attached how i got the planks delivered to my new house in a UPS truck, unwrapped and completely unprotected. Had to climb into the track to open the bundles and take them individually with few guys... took us long time, while risking ourselves.

I have been buying hardwood flooring from Heidelberg for the last few years and have been very…read morepleased with the quality and service on every order. They are extremely knowledgeable about wide plank solid and engineered wood flooring products. They also have capability to achieve pretty much any look my customers are looking for in custom finishes or distressing. I give Heidelberg and A+

Brandon is great. when we needed someone he was there when no one else would even call us back…read more They do excellent work and his guys clean up and are very good at what they do. If I ever need anything. repaired I will call Brandon first!! He's the best in town!!

Brandon was so wonderful and accommodating to all my needs concerning my roof situation. I would…read morealways go back to him. Such a very nice, professional, and honest businessman which is hard to find nowadays. Thank you so very much Brandon Mattingly.

I didn't get to follow through on my project for personal reasons but he met with me and was very…read moreprofessional, understanding and informative. I would definitely contact him again.