Very easy experience. He was responsive over text and over the phone. Polite man who got the work…read moredone; in and out within about an hour. He replaced two deadbolts and door knobs and rekeyed and made new keys so that they were all the same. His price was competitive compared to another estimate I got. Recommending this family business!

Chuck came and rekeyed the locks on my house. He was polite, made me extra copies of the keys and…read moregave me a very reasonable quote. I would absolutely use him again.

I dropped off lock and key sets for my 1964 Ford Galaxie, and I hoped that the Biggar's could…read morerework them and make them use-able. They rose to the challenge and did an excellent job with those vintage parts. When I returned to pick them up, my other car would not start when I was leaving. Kevin went above and beyond to help me. He called different people for assistance, he helped push my car, gave my battery a boost from his truck, and stuck around until I was mobile. They are "good" people at Biggar's key shop, and I would give them more than 5 stars if I could. Ken Landon

I visited Biggar's key Shop to have my Camaro Fob programmed and Key Cut. Had a great experience…read more Kevin was very experienced and friendly. Don't bring your keys to Car Dealer, have them cut and programmed at Biggar's.

I called Cataract to drill/install a new deadbolt in a beautiful old antique door and they were…read morequick and reliable about scheduling me for the week. John came to install the lock and although I wasn't at the house when he did so, I heard he was incredibly professional and polite. He called me on the phone when he had a few questions and the deadbolt he drilled looked perfect. He even matched the style of the door with the hardware he found and it all looks beautiful. If you have any locksmith needs, Cataract is fantastic - especially if you're out in Niagara Falls. #ServiceStarShoutOut

I've gone to cataract before, for car keys, and to even buy a bike, so I knew who I'd go to when…read morereplacing the locks on my new house!! I went on Monday to get an estimate/ look into the locks, and they came out on Thursday and replaced them! Dave was the gentleman who replaced my locks. He is super sweet and personable, and took the time to educate me on how the lock handle on my front door, which is original to the house, works! When he replaced the side door locks, he noticed my screen door didn't close properly, so he played with the speed of how fast it closed and was able to get it to shut fast enough to properly latch!! (And he didn't even charge additionally for that!!) Also!! They now accept card payments! I was slightly worried about how I was going to pay for the services, since I don't have checks, but they have a mini/portable card reader device they can use remotely!

Very quick response... came to my house jiggled the door which unstuck the lock... simple fix I…read moredidn't discover. Service call charge? NO CHARGE THANKS MUCH

Simon Goodman was great very knowledgeable professional will definitely call when I'm in need &…read morewill recommend.

He showed up on time to repair a door lock that no longer lined up with the door. He assessed the…read moreissue, fixed it and stayed until I was satisfied that the job was done correctly. And for a good price. I will definitely use him again.

Security Lock installed year ago. Never received a back up key. When I started having issues with…read morethe lock, he refused to come and check it out and refused to give me the backup key. Now he just refuses to return my call and give me the back up key. Would never recommend.

Professional friendly honest work. I called 2 others and they could not help me. I called Skip,…read moresent him a picture and he said yes I can help you!

Excellent service and very fast response. Skip has installed new locks on all our doors and even…read morecame to help fix a door knob we broke. (It wasn't one that would be easy to replace.) I'd recommend his service to any homeowner or business in Lewiston and the Niagara region.

The front door lockset need to be replaced. I purchased a replacement and nothing fit. Chris told…read moreme to take it back and replace it with a high quality set. I asked him to work with what I had, he did. Chris modified it and the door and did an incredible job.

I called and Chris was here in less than an hour. He knew exactly what was wrong, had the part with…read morehim and fixed it in a few minutes. What more could you ask?

Prompt! Super fast and they cleaned up after they were done. Price was better than others I called…read more Highly recommend

From the owner: City lock and key offers fast affordable lock service combined with a high level of customer…read moreservice that is unbeatable.