OK, so it's no celebrity hangout and it's never going to be everyone's cup of tea, but this hotel…read moreis clean, comfortable and a budget option in an area woefully short on hotel beds. Take some ear plugs as this is VERY close to the tube line. Facilities are really basic but I felt safe and thought it was fine for the money. Not my first choice, but if I had to stay here again it wouldn't worry me too much.

I never got the chance to stay at the Clayton Hotel Chiswick, but I certainly paid for it. :(…read more Due to a fire shutting down Heathrow Airport for 24 hours, I could not get to London, along with 13000 other flights. A completely unavoidable and widely reported event, yet the hotel still charged me. Naturally, I reached out, expecting at least a conversation. Instead, I was met with silence. No response, no acknowledgment, nothing. Finally, I got a support person on the chat that pushed this through to the management and I was hit with "Dear Danny, Thank you for your email. First night remains fully chargeable. Kind regards," (and no, they didn't write a name after kind regards) When attempted calling, I realized my only option was to make an international call at my own expense, just to ask why I was charged for a stay that was, by all reasonable standards, impossible. I understand cancellation policies, but when a major airport shuts down and a guest has no way to reach you, understanding should come into play. I asked for the complete reservation policy but they wouldn't share it with me. Instead, I was left to absorb the full cost of a room I never had the chance to sleep in, with no customer service to even discuss it. For a hospitality business, this experience was less than hospitable.

The travel company that I used to visit London booked this hotel for me. My stay here was…read morewonderful. The beds were the most comfortable I think I have ever slept on. The room had tons of space and was super clean. The bathroom was enormous and cute. They offer complimentary breakfast as well and boy do they give you quite a spread to choose from. I don't think I've ever seen so many options for a comp breakfast at a hotel before. All kinds if meats, cheeses, pastries, fruits, jams and more! The only issue here was the staff. I found them to be very stuck up. Our group would walk in and they would just stare at you and not say hello or anything. They also weren't very approachable. This hotel is located a short block from the Gunnersbury metro station which was really helpful.

From the owner: For a charming, comfortable stay in the heart of Richmond with a view of the Thames, choose The…read moreRichmond Park Hotel. We have 22 stylishly furnished rooms with en suite baths and showers

Regarding the hotels you can find in London this place is nice. But the price is quite high for the…read morekind is service they offers. The employees are great and they have a good breakfast. Plus the place is 5 minutes from the District Line and 2 minutes from bus stations.

Great and affordable place to stay in 2019. Full english breakfast and free coffee at any time. The…read moreproximity to transit was very helpful. Cleanliness was wonderful and the staff was very accommodating. Luggage hold was very easy, add-ons were handled quickly. A/C could be adjusted in the room. You could call a cab from the front desk. I overheard the staff calmly explaining transit options to the airport in polite detail to another lodger which was very refreshing. I would definitely stay here again for the overall comfort, affordability, and convenience of the stay. Obviously, this hotel is not near London's city center but I found that to be an unexpected bonus. The restaurants nearby were also very good - delivery was easy to figure out (recommend: Angie's & also Poppys). On Trip Advisor this property has over a thousand reviews and a solid 4-star rating, look there for more detailed information.

Great choice for a London stay. The pub really felt like a friendly sitting room and I enjoyed that…read moreit was very much a local establishment (even had a locals wake while I was there!) no touristy gimmicks, just great feel and service. All food I had was fab - i had booked the room/breakfast deal. both the full English's (one vegetarian) were huge portions! The room, mine anyway, wasn't as polished as in the website, but that's pretty common, and there was nothing wrong with it, per se, some general maintenance I let the manager know. Overall, super comfortable hotel with a great location, 2 minutes from tube, sweet little village of Kew Gardens and of course Kew Gardens itself which was a very enjoyable morning, altho you could stay all day. I'll def be back

Thought it was about time I reviewed my local pub. I treat it so much as a local that I forgot that…read morepeople actually come here especially for food and if they need somewhere to stay in Kew as a hotel. Years ago The Kew Gardens Hotel (as it was then called) was a blot on Kew's landscape. The only people who drank there were people who wanted to play snooker and the odd person staying in the hotel who couldn't be bothered to stagger down to The Railway a few 100 yards down the road. Now it's all changed - a massive refurbishment in 2004 turned it into a large comfy gastro pub that is friendly and is the place where you can hang out with lots of mates, but you'd also be happy to bring your family for Sunday lunch, dinner or even have a family party there. When you enter it looks like a traditional pub. Lots of comfy sofas, hardy looking bar tables that look like they've been there for a 100 years. There's a blackboard with yummy bar snacks - the house burger rivals GBK burgers not as large but the meat literally melts in your mouth and is served with a delicious tomato relish & rocket (my favourite weed). They also do large club sandwiches, stacks of house chips, and some very tasty hand cooked pork scratchings with apple sauce. Moving to the back of the pub though and it turns into a restaurant or more of a gastro-pub. It's much lighter and airier in the back and has more of a family atmosphere. There's also a really cute beer garden - like the huge hanging baskets outside it's what you would expect of a pub so close to Kew's Botanical Gardens. Everytime, I've eaten here the food's been very good. The menu changes every week and the ingredients are fresh and prepared (usually) very quickly in a busy kitchen, with the staff ringing bells and saying "chef" all the time. There's also a cool mezzanine upper floor with even more leather sofas and a widescreen TV if you feel you have to watch TV. I prefer to sit downstairs with a glass of wine, a burger and a stack of papers, happy in the knowledge that I live a stone's throw from one of the best pubs in Kew.

We enjoyed staying here. Staff was mostly friendly. Breakfast was amazing as it always is when we…read morevisit the UK and stay at a Premier Inn. Beds were fine. All the plumbing worked. No major complaints.

Good location to gain access to London about half a mile walk to travel links . Hotel good modern…read morestandard . Clean . Plenty of hot water . Well insulated against noise . Lack of parking which is also an extra charge .

Europe 2023 - London, Richmond It's a Pub & Thai Cambodian…read morefood. F.A.S.T. Review Food: AMAZING, had no idea when we came here that it would be Thai Cambodian. But the food tasted amazing. I had the Spicy Drunken Noodles with chicken, I was warned it would be spicy, but it was just right. We also got the Spicy Wings and Tempura Prawns along with a couple of pints. Atmosphere: looks and feels like a pub, a bit stuffy & warm inside so we sat outside and enjoyed the cool evening. Service: the bartender was super cool and made great beer recommendations. Our food came out promptly and hot! Tips: come for the beer, stay for the food! Definitely give this a try.

Superb pub with great staff and weekly live music! Great range of different gins and they have all…read morethe sport on which is great!

What a great restaurant and hotel. My husband and I stayed here awhile back, and we really enjoyed…read moreour stay. The hotel room was always cleaned thoroughly every day we were there. Staff was there to help and answer any questions. The restaurant was also nice as we had fish n chips and salad. The food was delicious, and we were able to go take lie down as soon we were finished. It's a perfect way to end your day!

The Food was outstanding, the service was very nice and the atmosphere was very welcoming and…read morevibrant.

Pre-COVID review:…read more Urban Villa is what I would like my ideal apartment to look like: bright, airy, open, and functional. The only downside is that the location is far from the heart of London, so every day, it was an almost 1.5 hour bus ride into the city for sightseeing and fooding. BF would like to chime in that another downside (to him) is doing laundry at night in the basement is a bit creepy since there's no one there, there are no windows, and the mirrors and music at the fitness center right by it can make it seem there might be someone around. On the other hand, the many many plusses include: * kitchen (much better than a kitchenette!) * enclosed balcony / patio area * free laundry machines * decent sized fitness center * Sainsbury's next door * proximity to Kew Gardens (we didn't have time to visit that time, though)

This hotel for the most part is not very convenient to London. It is 20 minutes walk to the tube…read moreand shopping is a distance away. There is a small market right next to the hotel that is convenient. What makes this hotel better than others is the home feel you get. We were in London for 10 days so we wanted a more longer term style of hotel. The room we booked had a living area and full kitchen with a separate bedroom and a large enclosed balcony. The bathroom was large and modern. It felt like an apartment to us. We were able to cook our own meals when we wanted and relax in the living area after sight seeing. On nice days we walked to the tube and the days it was not as nice or we were running late it was easy to get an Uber from here. The price of the hotel was also great. Half of what we would pay in central London. Well worth a stay here