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    Key West Concierge Orthopedics

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm
    Updated 2 months ago

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    28 days ago

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    Ask the Community - Key West Concierge Orthopedics

    Key West Orthopedics

    Key West Orthopedics

    3.8(9 reviews)
    0.7 mi

    I have seen Dr Catana since. 2011ish. He was always professional, quick, listened and ordered the…read moreproper diagnostic testing. He saved me from being paralyzed!

    I am writing this post not to bash on a doctor but to bring awareness. Last July I hurt my knee…read morepretty bad... this same knee, I have already had previous knee surgery on from a previous injury. I went to go see Dr. Perry at Key West orthopedics. I went into the appointment after waiting a whole week and not being able to walk for him to look at me, not even touch my knee no images taken no ultrasound no x-ray.... he just looked at me and said there's nothing wrong with your knee go home it will heal itself. .....then he proceeded to tell me to go to the checkout area where they charged me $90....$50 for my co-pay and $40 for some sort of percentage on my deductible. And then I'm sure he billed my insurance company for the office visit after doing absolutely nothing, but just looking at me and telling me that my knee was NOT hurt and making me feel crazy for even Being in his office!!! (I also asked Dr. Perry if he would at least order me a MRI and he proceeded to tell me that he would order it, but it would not be approved because he wouldn't tell my insurance company that he felt it was NOT necessary for me to have a MRI DONE!!!) This all made me feel almost silly for going in for the appointment at Key West orthopedics ...but I knew that I couldn't walk right and my knee was not feeling good at all. Was I going CRAZY?!??? I just sucked it up and wore a knee brace and kept going... Fast forward six months later I've been having knee issues on and off where I can't walk on it from time to time and I am in so much pain... I limp when I walk, and my knee swells up to the size of a cantaloupe, Any little move or slight twist I make with my knee can set it off!!! My friends could just look at my knee and tell which knee has a injury!!!! I thought about leaving the island to go get medical treatment in Miami or the Tampa area where my parents live in the winter that's how desperate I was to find good medical care for my knee because I knew something was really wrong with it. After talking to some of my friends one of them recommended me to Dr. Franklin and Dr. Benson here in KEY WEST. About a week and a half ago I did go into see Dr. Franklin and Benson at their office here in Key West for my appointment. Dr. Franklin came into my exam room and took one look at my knees and could tell exactly which one had a problem by sight. He examined my knee and did some imaging.... He he felt my knee and immediately said you have a baker cyst, and after examining it thoroughly came to the conclusion that I have a torn medial meniscus which will most likely require surgery because I've waited so long to treat it... He ordered an MRI that was approved quite quickly. I am awaiting my MRI but I wanted to post this rant/review/awareness message... I for six months have most likely been walking around with a torn medial meniscus .... That will now most likely be worse than it was an require surgery ....when I may have been able to take other routes to heal the tear!!! Also because walking around on a torn meniscus, has caused me to have a baker cyst which causes my knee to swell!!! Because of the greed and negligence of another doctor, I now have a knee that was injured, and the injury has grown worse because of Dr. Perry's negligence. I may not have needed surgery.... I could have maybe gotten some physical therapy, etc. but because of Dr. Perry's negligence, I've been walking around on this knee for six months, making my injury worse! So my point is... if you have any sort of orthopedic injury, please stay away from Dr. Perry and Key West orthopedics and also if you know somethings wrong with you and a doctor tells you there's nothing wrong with you. You are not crazy go get a second opinion always listen to your body, if you don't, I can harm you in the long run. I always listen to my body and my body is usually right. Here is a picture of my left knee and how big it is compared to my right knee and of course nothing was wrong with it according to Dr. Perry.

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    Key West Orthopedics
    Key West Orthopedics - Dr. Robert Catana, DO Board Certified Orthopedic Surgeon

    Dr. Robert Catana, DO Board Certified Orthopedic Surgeon

    Key West Orthopedics

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    Islamorada Medical Center

    Islamorada Medical Center

    1.0(2 reviews)
    45.0 mi

    As a young woman I find it important to have a good OBGYN to take care of me and my birth control…read moreneeds. So, when I moved to the keys I had hoped to find that here and instead I was met with the worst service ever. Things were looking up when I had a short wait time in the waiting area and was able to get moved to an exam room quickly where my vitals were checked...but it was all downhill after that. On these two separate occasions I had to wait 45 minutes to see a doctor and both times I had to get out of the exam room to ask for a doctor because it seemed as though they had completely forgotten I was there. Then, both times I had different male doctors which did not bother me except for when they were telling me that being on birth control is not my body's natural state. Then when I explained why I was on the birth control (bad PMS issues) they responded with unprofessional looks and had to leave to get a female OBGYN to finish the conversation with me. Later, they would not refill my birth control pills and I would have to call the center once a month and ask them if I could get on a constant refill basis (every time I asked this they would say yes) but sure enough come the next month I would have to ask again. The one star they earned was for their nice nurses and great secretarial staff along with the once nice female OBGYN. I will be looking for a new care provider immediately.

    Unorganized and rude office staff, did not get my insurance details and made me waste my day by…read morethinking I was all set until I got there... they make you place them as your pcp to have service even if your insurance doesn't require it

    Marathon - Baptist Health Primary Care

    Marathon - Baptist Health Primary Care

    1.3(3 reviews)
    45.0 mi

    Title: Baptist Health Primary Care: Where Low Expectations Go to Die…read more I went into Baptist Health Primary Care with realistic expectations - I mean, we're #37 in healthcare globally (thanks, World Health Organization) - so, you know, not exactly expecting the Ritz-Carlton of healthcare experiences. I just needed my cholesterol checked and my prescription renewed, which, by the way, my insurance (thanks, Cigna!) covers as "preventative care." But apparently, at Baptist, "preventative" means "prepare to be fleeced." My "appointment" with the doctor lasted maybe 10 minutes. He shook my hand to bolt out the door before even doing the standard chest-listening routine - because apparently, even the theatrics of care are too much effort. Then came the kicker: they mis-coded it, and Cigna kicked back the $400 charge. For ten minutes of this clown's time. Now I'm getting bills with no way to talk to anyone from Baptist about it. They hand you off to a billing company that literally has a pre-recorded message telling you they can't help you before you even get a person on the line. They say, "Call the doctor directly." So I did - and guess what? Clueless. Complete shoulder-shrugging. But I have figured out a solution - call it "arbitration" if you will. I sent them 10 percent of the bill. In my mind, this was a $40 job, and that's what I paid. I figure, if I take 10 minutes of this guy's day, I'm not paying him four times what I'd tip a barista. So, Baptist Health, you've been informed - consider this my formal response. If you have an issue with my math, hit me up here on Yelp.

    I would choose ZERO Stars if I could. So, a Physician Retires and is replaced by another. Chosen…read moreand Listed as my Primary Care, the Doctor refused to refill a simple prescription that i have taken for 13 years. "We're Closed" as I come in the door; supposedly jokingly. Refused to take me as a Walk-In Patient to help resolve the issueI I had to go to another Urgent Care just to get a simple Prescription Refill. All of this while in PAIN. I will be filing a Formal Complaint with Baptist Health.

    Key West Concierge Orthopedics - orthopedists - Updated September 2026

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