Knowledgeable and helpful in tuning my piano. It was a reasonable price for what needed to be done.read more

Terriy is amazing with the piano. He took my piano which really needed some work even though he…read morespent a lot of money on it and nobody's quite got it right but this guy got it right the first time. I'm really happy with the service.

I had a very positive experience working with Brendan at Kawai. He sat down to hear my needs,…read moreshowed me a few options in the showroom, and then met me another day at their warehouse to show a few more pianos. He demonstrated the inner workings of the actions and hammers, and compared the sound of varying brands (e.g. Yamaha vs. Kawai) and price levels. He was knowledgeable, courteous, took his time with me, and wasn't pushy. I felt like I was getting honest answers to whatever questions I asked. I feel a little bad that I didn't end up buying a piano from Kawai after the time he spent with me, but I wouldn't hesitate to come back here in the future.

From the owner: With decades of experience and expertise, Kawai Piano Gallery of Michigan can help you find the…read moreperfect piano to suite your needs. Whether you are an student, professional or institution, we have the piano for you

I had an extremely disappointing experience with this company and would not recommend them to…read moreanyone, especially if you are on a tight timeline. The movers arrived smelling strongly of marijuana, which immediately raised concerns about professionalism and safety. More importantly, they were not prepared to perform the move at all. It became clear that the owner, who provided the original quote, failed to communicate the true scope of the job to his own crew. As a result, the movers said they could not complete the services I had booked and left a deposit for. This left me in an impossible situation, as I was closing on the sale of my house the very next day. I was forced to scramble at the last minute to find another moving company under extreme stress. A moving company should be reliable, professional, and transparent--especially when people's homes and major life events are involved. This company failed on all counts and did nothing to be solution based to rectify the situation.

I contacted Jim Height for information regarding scheduling/pricing, and specifics regarding a move…read morerequested for this past weekend. I am a senior citizen, and I was very specific about the fact that I was recovering from a recent surgery and was not able to lift med/large heavy boxes placed (stacked) on top of one another once transported to my new residence. I also spoke at length with Jim's brother, Stewart, regarding packing materials snd number of boxes needed to pack remaining belongings in my home. I was also told that there were specific packing materials that would be sent to carefully wrap expensive large rugs that needed to be sent out to be professionally cleaned once the move took place. Four young, courteous men arrived on rime for moving day, but unfortunately, underestimated the time/men needed to completely move me from my home to my new residence, so plans were made to continue the move to the following day. Movers overall, were careful with my furniture and belongings, but are not properly trained to consider properly labelling boxes, so that when a bed is dismantled, for example, and put back together again, the bed can be quickly remade! Zero considerations for personal care products, clothing, personal computer, medications (used everyday) to be set aside so they can be found easily once moved. I am still looking for my houseplants that are sitting out in my garage, despite cold weather, because the boxes they were packed in are poorly marked. The plants should have been brought into the house, not left in the garage! The carpets that Stewart stated would be carefully attended to and wrapped securely never happened, after spending over $3,000 for a local move twenty minutes away. Disappointed at best.

Kevin reciently fixed my husbands old guitar. My husband has an old Gibson that has sat in the…read morecloset for a few years unplayed, because the bridge had started to come off. I decided to have it fixed for my husbands birthday. Kevin was very attentive and professional. He had to make a new bridge that he made by hand in his shop. I was worried about how it would look but you literaly cant tell its a new bridge! I was amazed at how it turned out. Kevin was wonderful, the repair was done perfectly, quickly and at a very reasonable price. My husband is so happy to have his guitar back. I highly recommend Kevin!

From the owner: Kevin Caton, of Caton Guitars, has been a professional Luthier for over 20 years. He builds some…read moreof the worlds best acoustic instruments and provides the best repair services available. Kevin is able to do anything from a simple restring and clean to a full restoration.

I needed a very old guitar to be re-strung and set up. The technician here did a great job of…read morerepairing the neck, and resetting everything to use for higher gauge strings. All for a very reasonable price, under $70

Someone please open a music store in Troy that cares about guitar bass drums and keyboard…read more.. After standing around for over 10 minutes while no one acknowledged me... " hey man, how you doing? I'm looking for some .12 gauge acoustic guitar strings but I'm not seeing any... Do you have any?" Associate " nah man, we're not really in that mindset, it's back to school so it's all orchestra and band stuff. Honestly we probably won't order Guitar stuff for a while" Also, probably some of the worst in store employee edit kit I've seen in quite a while. Employees audibly talking poorly about another store who called to ask for help resolving an issue. Multiple employees sitting on a box behind the counter. I won't be back.