Stay Away!! Horrible people don't do business here. They are crooks and will rent out your…read morereserved boat or jet ski and when you show up they will act like it's no big deal and that it's your problem. Not to mention the young lady that was almost killed by one of their renters and the way the owner talked to them and called them names.. just check other reviews if they don't delete them first.

The owner, Justin Stearns does not have insurance and these jet skis are not registered to his…read morebusiness. Rather, they are registered to himself personally. In fact, he does not have a business license for this company in the state of IL. Furthermore, his lack in credible business almost killed me July 5, 2020. A man- who admitted to being under the influence, ejected himself off his rented jetski. I asked the employees if he would be removed & they assured me he would. Instead, they let him back on. Minutes later, I was hit at 40-50 mph. My leg was hanging off my body. My pelvis was in pieces. My brain, heart, liver & lungs were damaged. The worst of this, the employees found me immediately, but chose to leave me in the water for over 20 minutes. I screamed & begged for them to pull me out until my lungs physically could not fill with air enough for me to speak- because they were so damaged from impact. An employee finally brought a boat to me, but they still did not help in retrieving me or bring ANY safety equipment. I was told they do not have any. The untrained employees left no option, I was pulled out of the water by another individual who rented a jetski. employees made my rescuer sit on the back of the boat with his legs in the water. Quite literally, he had to try to hold my leg/pelvis back together & to the boat. Bones, blood was everywhere. No one made sure my rescuer & I weren't ejected from the back of this boat. They didn't even lend a towel to try to stop the massive amount blood I was losing. I eventually lost so much I passed out until I was airlifted to the hospital. Where I was told I would most likely not wake up with both of my legs. I spent the next 6 days in ICU & have had many visits since. If Justin Stearns had simply trained his employees to know to pull me out of the water, my surgeon explained I would have only needed 3 surgeries. Instead Ive required 10, & I need more. By leaving me in the muddy Mississippi, I went septic. The bacterial infection made its way to my heart & I will require antibiotics for the rest of my life to stay alive. If Justin Stearns had any safety equipment, there's no telling the amount of damage that could've been prevented to my pelvis/spine. Even worse, if Justin Stearns had insurance it could help with the hundreds of thousands of dollars in medical bills he has caused me. Instead, I've been left no option but to pursue an ongoing lawsuit against him & his illegal buisness. When I say illegal business, I mean the state ordered Stearns to shut down this business until he obtained proper paperwork. What he did instead was keep operating. In September 2020, Justin allowed a minor to get on the water with one of his watercrafts. This minor was subsequently in danger. Stearns was caught & the state issued 17 charges, many of which felonies. I came across this yelp review (i'll include pic) July 25, 2020- almost an entire month after my accident. She rented in advance, & he has many jetskis he could've offered. Instead, he chose to lie and say my accident happened 1 day prior to her arrival, damaging the jetski she rented and not issuing her a refund. Justin stated to police this jetski was removed. Past employees have recently heard my story & reached out to explain the lack of training they received. Even told, leave someone if they're dying. I will include some of their statements. Once my story went public, people began posting on River Road Watersports official facebook page. In response, he began deleting the negative posts to increase his review score. Once I posted the proof he was manipulating the score, the entire facebook account was disabled. There was also an update to River Road Watersports website, adding a brand new location at Longshot Marina: 1545 River View Drive Portage Des Sioux, MO 63373. This address was not on his website as of at least July 29,2021 but has magically appeared since I've gotten my story to the judge and the public. Please keep your loved ones away from here! This is a man who does not care about your life. This man is shady! Stay safe.

Dylan is awesome. Great service and good prices!! Have purchased multiple watercraft over the years.read more

Terrible customer relations, did not return calls, did not show up for scheduled appt to sign…read morepaperwork and no call back from sales manager!

I bought my first personal watercraft from Blake 5 years ago and it was a great experience working…read morewith him, so I knew when I was ready to buy my next one that he was who I wanted to work with. I bought my new 2026 from Blake a few weeks ago and once again he went above and beyond to make it another great experience. He is a great listener, helped me pick the ski that best fit my needs and gave me a very fair trade in value for the first one I bought from him. He did a great job and I would highly recommend him to anyone. Thanks Blake for another job well done!

Never responded to my question about service. No big deal though, I only let Niehaus in Litchfield…read morework on my bike. This place is widely known for exorbitant fees and overpricing.

This shop is very unprofessional and dishonest in the way they do business. They claim to be a…read morerepair shop that specializes in Seadoo repair and this is the reason I went to them. I unfortunately put my jet ski in the water and forgot to put the drain plugs back in, resulting in it taking on water. Once I realized something wasn't right the engine compartment was 1/3 full of water. I immediately took it out of the water and drained the vessel. Once it was drained I put the drain plugs in and put it in the water and tried to start it without success. So I took out of the water and left all the engine compartments open so it could dry out. I then took it to Metro East for repair. This is where the nightmare starts. They take two days to diagnose it, a total of four hours of labor. They come to the conclusion that the engine needs to be replaced at the cost of $3,600.00. So since it's a 2000 seadoo I decided to just do an insurance claim, the jet ski isn't worth that much. So my insurance company tells me to have them do an estimate and to break it down into parts and labor. Pretty straight forward if you ask me!! But they refused give me a copy and said that they would only send it to the insurance company. So by now we are trying to figure out a day and time for the 3rd party investigator to come out and look at the jet ski. This was next to impossible to work out a time with the repair shop. "Because it was locked inside of the garage" when in fact it sat outside uncovered the entire time it was at Metro East. So after several phone calls between myself and the receptionist who by the way is the shop owner's mother we finally were able to get something set up, the mother is not to be trusted with anything she says, she had the nerve to tell the investigator and myself when he asked me where the accident happened and I told home lake Carlyle that she always recommends lake Carlyle to her customers so they will tear up Their boat and have to bring it back to them for repair. So by the time it was all over with I got back a very dirty seadoo that had sat outside uncovered engine compartment and all, plus the spark plugs were missing and various wires unplugged and they received a check in the amount of $1,100.0" for an estimate fee and storage fees. Mind you they had the jet ski from 8/29/17 to 9/13/17 and that was mostly because they wouldn't send the proper paperwork to the insurance company. I told them I was going to give them a bad review and Randy the owner told me that he would sue me if I did. I DON'T RECOMMEND THIS PLACE FOR ANYTHING TO Anyone. AVOID It AT ALL COSTS, THEY ARE VERY SHADY AND DISHONEST!!!!

Chris is knowledgeable and has been a great resource for my Can Am Spyder. The service department…read moreis one of the best!

Have dealt with them on many occasions. Best powersports dealer in town! Great to work with on…read moreparts and service side. Have not had the pleasure as of yet to work with sales or finance department but I am sure they are great too.

Iam a customer for many years, bought 2 motorcycles, and one bad boy mower. Checked out their…read morewebsite (trade in). Stopped by, was going for a trade in, and buy a new lawnmower. Sales guy Tom? Not taking any lawnmower as trade. They should have updated the website, wasting my time. Now my next lawnmower will not be a Bad Boy. Hope manufacture is getting this review to see. Bye, bye MW motorsport and bad boy.04.14.2026 Yes, the show room is full with bad boys, go figure.

Great service from a friendly and knowledgeable staff. I would highly recommend Midwest Motor…read moreSports to anyone looking for a side by side, ATV or motorcycle.

Second year in a row we rented a house boat for a May fishing tournament. We had an issue with the…read moreboat last year, we were switched to a different boat. We were very pleased with the compensation for our time and trouble. Awesome customer service!!! We will be here every year. Thanks again guys!!

They doubled the price of renting a slip. It's now $50 a day. That's insane…read more The food is so so.

Just signed up for detailing through Boat Planet. Within very short amount of time I had multiple…read morequotes. Very convenient vs me calling around. Will follow up once the service is complete but so far very professional easy to use.

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