We recently used Keys of Florence in a trip our family took to Italy. We were exposed to them through the AirBNB we rented that they happened to manage. Their description of the apartment was very accurate with very little embellishment. The state of the apartment was clean and well stocked with extra blankets, towels, and pillows, making our stay there comfortable. Key's of Florence description on how to get to their office from the train station was accurate and they awaited our arrival to give us our keys. Their service level was impeccable with contact leading up to our arrival and included them wanting to know our train schedule so they may be ready for us.
While all the AirBNB management stuff was perfectly fine and the apartment as expected, Key's of Florence really performed great on the tours we booked with them. We worked with their trip coordinator to schedule a walking tour the day we arrived, a countryside tour for the second day (added to their trip to Sienna), and a combination tour the third day that included The David, the Uffizi, and a walk up to the top of the Domo. All three tours were absolutely out of this world and without them our time in Florence would not have been the same.
KoF scheduled our walking tour with one of the many local tour guides they utilize for their guests. Leonardo was perfect on the tour and provided superb knowledge of the city and was able to relate a lot of history about Florence. It was a great tour for the first day there.
KoF also set us up with a great van tour into the countryside where we were able to visit and dine at a local winery and also visit a medieval town as well as take a localized tour of Sienna. The tour guide in Sienna was tremendous and she walked us through many of the beautiful sights of the city including one of the central churches and of course the town square where they do the horse racing. KoF's own Mama provided the transportation in the company van as well as superb company for the trip.
Our final day of touring was back again with Leonardo for a detailed tour of Academia and Uffizi as well as a walk to the top of the Domo. Once again Leoonardo hit it out of the park with his information and stories about the beautiful art we saw. These three tours that KoF set up were tremendous and made our stay in Florence wonderful Thanks to the staff at KoF and especially Eleonora who set up the tours. read more