Quick, responsive,respectful, friendly, professional and efficient service. Left the house like…read morethey found it. Reasonably priced for a yearly contract.

We had sugar ants in our house and had Orkin for 6 months and they were unable to control the…read moreissue. Before we canceled the service they came out every week for 3 weeks and still had ants. Then they charged me for the months service and I still had ants. We had a local company come out and after one visit I no longer have ants. I would never recommend Orkin.

Moe helped us with a long lasting problem: a possum visited our backyard in Coral Gables and left…read morewastes now and then. He came to set up a trap and baits and successfully captured it. He was very responsive and knowledgeable about wildlife. I would highly recommend his service. Thank you, Moe!

I highly recommend Moe's services. He traveled a good distance to come help with my issue. His…read moreprice was very reasonable.

DO NOT USE THEM for Dry Wall Termites in Key West. Tented,…read morepaid almost $400 / year for preventative coverage, and after 3 1/2 years had a reinfestation. They confirmed the reinfestation, treated with foam. When that proved insufficient, they confirmed the need to re-tent (took thee visits by two technicians). Their agent put us on the schedule for tenting (I now know that agent was subsequently fired). However, their customer service rep looked online and confirmed that we were on the tenting schedule several days beforehand, and I spent $800 prepping for the tent. The day of scheduled tenting came, and no one showed up. I called customer service, and they told me I was never on the schedule, and also told me I hadn't talked to their customer service agent either. These are not trustworthy people. And their preventative insurance is a TOTAL RIPOFF. Note: this app forced me to give a 1-star rating; zero isn't available.

Didn't show up for appointment they confirmed by text, then didn't respond to my voicemails for…read moredays.

BEWARE! This truly nolen is truly the MOST UNETHICAL BUSINESS I've ever dealt with! I sold my home…read moreand they told me I had to pay $100 to cancel! Then I said I would transfer the service to the new location and they never started new service. I called for 4 months straight and Cody kept telling me they were coming and no one came. The manager Stella lied about the cancellation fee, then lied about waiving the fee and then gave the fee out to a collection agency! She texted me I had to pay for 4 months of no service or pay the fee!! Going to corporate and we will see how they feel about the management and operation in key largo engaging in unethical and deceptive business practices!

I needed a termite inspection for a VA refinancing. I made an appointment with Truly Nolan in Key…read moreLargo. The inspector came to my house and claimed I needed termite treatment (in a concrete elevated house). The treatment cost over $1,000, but I needed the inspection, and assumed she was being honest. She left and the treatment guy showed up to treat the termites (from truly Nolan). He looked around and said he saw no evidence of termites anywhere on my property. I immediately canceled the treatment, gave him a big tip and filed a claim with the better business bureau. An independent inspector from homestead gave me the "all clear" for around $100. Obviously there are good people that work there (I really appreciate the honesty of the gentleman that was going to do the treatment) The lady that did the inspection is a criminal and a liar. Run, don't walk away from truly Nolan!!

I manage 4 different apartment buildings in the Florida Keys, and have been doing so for just shy…read moreof 20 years. I have had other local companies, and Orkin and Terminix but none of them have serviced my properties as well as William's has. They are very thorough and very in tune with their customer's needs. Highly recommended.

From the owner: At Williams Pest Control in Florida Keys, FL, we effectively manage all household and commercial…read morepest control aspects for your convenience. The invasion of pests and termites in your home or office is never a fun experience. Such disturbances can be a risk to the health of yourself and those around you. Unwanted critters in your kitchens, garages, backyards, and more don't stand a chance against our professional exterminating solutions. Our experts specialize in preventing and exterminating everything from insects to rodents. Whether your concerns are interior or exterior, we offer a range of advanced solutions for clients residing in Key West to Key Largo, Florida. Contact us today for an appointment.

Good morning everyone! Ok, if you are reading this review you are probably having a termite or…read morepest control problem right? Well so did I! Unfortunately, as I was looking in to several companies I found that many of the name brand companies like Orkin, Terminix, etc. really left a lot to be desired. Why you may ask well good question.... So for some of us that have opted to have spray foam insulation installed in our homes at some point, as it is some of the best insulation out there, it seems these companies (especially Orkin) have absolutely no interest in helping us out or even discussing any options with me. They flat out just said thanks but no thanks... Enter "The Termite Guys" and boy am I very glad I called this outfit. Let's just say they really know how to provide excellent customer service. Spoke to both Matthew and Eddie and both were knowledgeable and worked with me to treat my house for both dry wood termites and subterranean termites as well. After some discussion we coordinated getting the house treated at the same time I replaced my roof so I could treat all the new wood being installed. I can tell you that there are not many companies that are willing to do something like that but the Termite Guys are willing to work with you and do whatever it takes to get you taken care of. After treating my home, I opted for a maintenance plan where they come back periodically to inspect and retreat if necessary. One thing is for sure, here in South Florida all our homes are subject to getting termites at one point or another. When you do do you want to work with a national company that cares little to nothing about you and your home or do you want to work with a local company that cares and will work with you to put a plan together and get you taken care of. From my perspective, this company was a real pleasure to work with and I highly recommend you give them a call if you are looking to treat your home for termites. From a cost perspective they were very reasonable as well and offered me a great deal to perform a full treatment at my home. Hope this helps and wishing you a successful termite treatment project!

Don't waste your time. I used Yelp to begin getting quotes for an extermination and this company…read morewas one of the ones that replied. Javier replied promptly and I called the office to make the appointment. The appointment was for today (Friday) between 12 and 4:00 p.m. I have had quite a bit of work done on the house over the past year and I have not had anyone who needed a four hour window, but these guys do for some unknown reason. I made the appointment and gave them all the necessary information. On Thursday I turned off my phone for work and after work I go to school. I often don't turn the phone back on until the next day. On Friday I saw that they had left three voicemails confirming my appointment. First of all, a service call does not require a confirmation. I gave them my address. I had agreed upon a ridiculously large window. All they had to do was show up. Again, I have had a lot of work done and I have had close to 20 service people at my house giving me estimates. Not one of them ever confirmed the appointment. Later on I saw they had texted me, confirming my appointment from 9:00 a.m. until 1:00 p.m. That was not the time I had agreed upon. Either this was a mistake, or they had changed the time of the appointment without checking with me. Either way it looks like incompetence on their part. I waited all day and they never showed up. At 3:00 I texted Javier again and let him know that I had an appointment and asked if he knew what time they planned on getting here. He never replied. The end result is, I wasted an entire day waiting for a company that never showed. I assume it's because I did not confirm the appointment, but I did confirm it. I confirmed it when I made it. That is all the confirmation that any company needs when they have my address. It's not like I can sneak out on them. They know where I live. Instead they chose to be highly unprofessional and simply not show up. This is inexcusable and a poor way to treat a potential customer. Particularly when that customer was brought to you through Yelp. They should have realized that it would end up with a bad review.