The food was typical KFC nothing spectacular there. Service was ok but the crew is swearing as they speak with each other which is not very professional. There several tables that were dirty and that goes to show the lack of caring about the image. read more

How you going to serve chicken in burnt oil..fries looks like took picks that how old they was..chicken tasted burnt..called 6×s wouldn't even answer..needs a whole new crew. read more

Ordered a 12 piece meal for 30 dollars, received 1 breast in the bucket, chicken and potato wedges were grossly overcooked and the biscuits had been sitting for a long time due to the hardness. The coleslaw was decent per usual. For the price and having to wait 20 minutes for the order I certainly expected more. It will be bojangles going forward when we are looking for some great chicken... read more

I'm a bit surprised at all the one-star reviews for this KFC location. My recent experience here wasn't that bad. There are two KFC locations in High Point, this one on South Main and another on North Main. My dad prefers this location on South Main over the one on North Main because he thinks the chicken here tastes better. He told me he thinks the chicken at the North Main location is sometimes overcooked and/or has been sitting out for too long. It's been a while since I've had food from the North Main location so I haven't been able to verify for myself. I came to this location recently because the place we originally wanted to pick up lunch from was unexpectedly closed and my dad had received some coupons in the mail from KFC. He used the coupon for "Dinner for Two" for $8.99. We used the drive-thru and had no issues. Service was quick and we got exactly what we came for. This was on a Saturday afternoon. The Dinner for Two came with a box of chicken and biscuits and four sides plus two individually-wrapped sporks and napkins. Inside the box was five pieces of chicken (drumstick, thigh, wing, breast) and two biscuits. The sides were coleslaw and mashed potatoes and gravy (we doubled up on each). The fried chicken was good. It was nice and crispy, and juicy and tender. My wife made the observation that KFC's chicken has broken bones. We noticed the chicken bones at both this location and a location in Atlanta we tried a few months prior were broken. We wonder why that is. I thought the biscuits were a little dry. The staff at this location didn't include any condiments, but we didn't ask for any either. At the aforementioned Atlanta location, they included packets of KFC honey sauce and hot sauce by default. My dad used some butter he had at home to butter his biscuit. The sides were delicious. I'm a fan of both KFC's slaw and mashed potatoes and gravy. They both just really hit the spot. These are classic, yummy, fast food sides. I recommend them. I'd come back to this location. read more

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This location always has issues. Not sure what their problem is. Probably poor management. Never have the food ready. Always have to park on the other side of the building. read more

My husband and I have been coming to this location off and on for many years. Between orders for us and buying for other events I can honestly say that this location has really made a complete turnaround. On our most recent visit my husband ordered a 24 piece hot wings along with a family meal. As per usual they had to cook the hot wings. The turn here was that the cashier was extremely pleasant and apologized for our wait and offered us a complimentary beverage which we politely declined but found the offer nice. She made sure that we had fresh chicken for our family meal once the hot wings were done as well. The dining room was clean. The bathroom was clean. I also noticed that the kitchen was clean as well. It was really good to see that the area where my food was prepared was being kept clean. Great experience! read more

Tried again ~ even went in the door knowing I may have to wait 20 minutes for them to make chicken..no, but we waited 10 minutes for old bad chicken.. We ordered extra crispy 8 piece meal ..the cashier was not pleasant at all. she said she didn't have any extra crispy legs, I asked her if she could substitute wings for the legs, she said yes. but she stood in front of the chicken like she was waiting for something, then went around the back, she came back and packed up our order. (no fresh chicken came out, nothing was added to the rack) We got home to find the chicken was not extra crispy, there were legs in there that appeared to have been made yesterday, the chicken was not KFC quality. I'm done, Smithfield's on Elm Eugene will be our new chicken spot. read more

Not even half way? Wtf KFC? Paying 10$ for not even a half a bucket of chicken is such a ripoff.. read more

KFC - ?? - Fast Food Near Me - High Point, North Carolina

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We went and got the hottest (freshest) chicken tenders we have ever got. The food was delicious and the staff was great. Thanks for making our 35th anniversary great. We went there on our 1st anniversary and we have done this ever since. Sounds a little silly but what a great way to spend each February 15 with the one that I love and cooking. Plus our grand babies love our tradition. They know every year that is what they will get when they come over and they love it!!!! Patricia Anderson read more

Went through the drive-through ordered my food pulled around for my order at the front door waited forever in the rain then they made me get out of the car and go get the food in the rain and then my order was completely wrong this place just don't care about their customers read more

The customer service is the worse I have ever seen! I would advise anyone to skip this place and the ownership should close down and start fresh! From the manager to the cook this is a trifling place to eat! read more

I called in 45 minutes prior to my arrival inform them I will be getting a lot of chicken for a family feast of Father's Day when I arrive they did not have any biscuits ready and it took them 35 minutes for them to cook more chicken to make my order which I have called prior,The workers there seem like they really did not care and laughed at me which I thought was not call for , very unprofessional. Very disappointed in the way the way conducted their business it was plum shameful and degrad they showed for their restaurant and customers. This type of establishments should vet their employees much more thoroughly. read more

I love KFC, but stay away from here. The place looked like it had not had a cleaning in years. The walls, tables, windows and doors were filthy. I could see in the kitchen, and it was gross. The staff was horrendous didn't even acknowledge your presence. How can you take someone's order and not even talk to them! Ask a question and they grunted at you. Absolutely the worst customer service I have ever had. Will never go back here. read more

Worst EVER! Stopped in for a 2 piece dinner to bring home - a 2 piece dark meal was $ 6.39 which I thought was expensive. Once I got home it went from bad to worse. Everything was re-heated and cold again. I tapped on the biscuit with a fork and you would hear it. The chicken was disgusting. I will NEVER spend another cent at KFC. What happened, this store use to be very busy and food was always good. read more

You food no fill me up good forgot my order and made me sad I wish this never happened to anyone‍

This location of KFC has the most horrible customer service I have ever had. Every time I go there, I swear I will not go back. They never have chicken ready. They always get the order wrong. The chicken we have gotten on several occasions tasted like it had been sitting there all day. I have called the store back after getting all the way home with the wrong stuff and they act like they don't care and they don't care if you say you will call the corporate office. Calling Corporate AGAIN. read more

Went today for the first time in years after not going giving them a second chance the worker gave me a bad attitude as soon as I walked in there don't know if she was the manager she was treating her coworkers bad will not be going no more i advise just to drive the extra 20 min and going to another location they just need to be shut down if it was for me I wouldn't even give them a rating but they don't have the option read more

First time here and last for sure, slow service and ran out of chicken! Also cashier didn't seem pleased with her job very nasty attitude.

The service was pretty slow when my friend and I walked up to the counter. Once my friend paid for the food, the card didn't go through so we had to wait maybe two more minutes for the same cashier to come back and "correct" the payment. However, my friend noticed that he was charged an two more times. And we had been waiting for ten minutes only to hear them yell at each other to start cooking our order. read more

What a train wreck. 3 different visits. Each has the same result. The order was incorrect!!! Embarrassing. How hard is it to get a kids chicken tender meal correct? Incompetence at its finest!!! read more

Went there tonight. Worst chicken every. I ordered grilled chicken to go. I have eat jerky that was more moist than this chicken. Must have been sitting in the warmer all day. I am done with KFC if this is them at their best. I do not write reviews but I felt I had to on this. Enough is enough read more

Very slow service. The couple of times I have been they run out of chicken. The people working there are in super slow motion. Stay clear.

If I could give 0 stars I would. Without fail they seem to always forget an item from my order. Needs new management or to just tear it down honestly. Always a wait for our food and still missing food. Don't waste your time or get your hopes up for quality service read more

Go here if you like burnt chicken and slow service. I went here twice and received terribly slow service and went home with really dry and burnt chicken. Gross. Just make your own fried chicken, it'll be cheaper and would taste much better than their over-salted chicken. read more

The food is fine; it's fast food fried chicken, cheap, but for the third or fourth time, I've gone there for lunch and been told that the chicken tenders are frozen and won't be ready for ....whenever. 1) It's lunchtime. It keeps happening. By now, you should know that you'll need more chicken tenders/fingers and all the other things I hear you tell people are not ready! 2) I shouldn't go through the drive through and have to remember to ask for ketchup AND NAPKINS! And a straw! That's YOUR JOB! 3) It doesn't help that I'm still irritated at some kid calling me "sweetheart" or "honey". Inappropriate. "Ma'am" is fine, especially to a woman old enough to be your grandmother. The stuff is terrible for me to start with. Time to skip it, and these little annoyances will help me to do just that. read more

Absolute. Worst. Service. Ever...came through the drive thru to order a 16 piece meal with 4 sides and 8 biscuits..paid $39 for this meal and got home and it was wrong only had 10 pieces of chicken and 4 biscuits and I was missing 1 side and another side was wrong...so I tried to call for an hour and the phone line was busy nonstop for an hour...so I drive back up there and explain to them about my meal being wrong and the manager was extremely rude and proceeded to say she made my meal and she's a "manager" and wouldn't make that many errors but she will replace it for me this ONE time...like I was lying or something..and on top of that she said I had to pull up and wait on chicken and it would take 22 minutes she said. I will never come back to this location again! read more

This is absolutely the worst place in town for service or chicken. Service is very rude and the little bit of chicken they give you in a potato bowl (when your ordering 5 and your white) 1/3 of a bowl that's Including potatoes, corn, and burnt old ass chicken, and a little gravy. They couldn't give me a receipt cause they run outta paper... I call BS on​ that!! This particular restaurant has screwed me and my family for last time!!! I recommend that they remodel the inside while they remodeling the outside. The help there is a good example of a waste of good air!! read more

Extremely Terrible Experience! Ordered Drive through, told us to wait 3 minutes for chicken, ended up waiting 30 minutes. Very slow service and the lady that attended us had a rude attitude! The food looked very poorly served!! read more

I always enjoyed going here until recently, about a month ago, that the manager slid out through the drive=thru window to attack me, cussing and very abusive. We were eyeball to eyeball. I hit the gas and haven't been back since. I called the home office of KFC and they said they would look into it as that was not their policy BUT I still haven't heard from them. I should have had the girl arrested but thought the HO would take care of the matter. I now drive 7 miles more to get my KFC chicken. Jean M read more

I went through the drive-thru last night in the hopes of getting some chicken. After all, this is a chicken place. I asked if they still had their $10 six-piece chicken deal. You could literally hear the girl working the window heavy sigh at my question. She mumbled something back that I could not even make out so I asked her to repeat it. She spoke to me in the nastiest tone. I just told her to never mind I would go somewhere else where they're not so rude. I have a real pet peeve about doing business somewhere where they act like they're doing you a favor waiting on you. There are so many people today working jobs who have no concept of how to be friendly and polite. If I were this girl's manager, I would fire her in a skinny minute. Not everybody needs to be working with the public. If you can't do your job without grunting and groaning and using a rude tone, you don't need to be working a drive-thru. I drove myself straight to Zaxby's were a very friendly person not only took my order warmly and kindly, she also told me if I didn't mind waiting a few minutes she'd get me some fresh Chicken. KFC you can kiss it! read more

We entered this kfc around 8:50 p.m. this evening to order a 12 piece dinner. The lady waiting on us checked to make sure there was enough chicken to fill the order. She rang me up and started pulling everything together. However, she realizes there are no breast. I said oh, you guys are getting ready to close aren't you? She said no, we close at 10 p.m. I told her I would wait for chicken. Someone, the manager I think, told me it would be 16 minutes for fresh chicken and offered to complete the order with dark meat. Or he could speed cook it for 11 minutes. I wasn't interested in the extra dark meat option or the extended wait time, so I requested a refund. To which, he replies he can't give me a refund on a 12 piece this late at night. I said let me get this straight, you don't have what ordered, what I paid for and now you're telling me I can't get a refund? I told him he better get me my refund. He then proceeds to tell me there's no need for that tone. Here's a tone he can appreciate, I will never eat at this restaurant again, which doesn't mean much. However, I do plan on telling everyone I meet about this experience. read more

Went to this S. Main location on Friday and got the 12 piece family dinner. Everything was great. Went back again today (Sunday) and ordered the same thing. I was told there was a five minute wait on potato wedges so Tori told me to pull up and she would bring it out. I waited a long time and someone drove up and gave them a box through the drive through window. Someone finally came to the door and said what was your order? I said I've been sitting here for 19 minutes. I said I had the 12 piece dinner.....she said she was one of the managers and I could come in and get a refund or wait 5 minutes on potato wedges because the box that came through the window was wedges. Well the wedges came through 10 minutes earlier but no one told me that they were waiting on any or that I would have to wait more than 5 minutes. In fact people who walked in 15 minutes after I pulled up sat down with potato wedges on their plates while I watched from my car. Also, my nursing scrubs were not clean and I didn't want to go in. Just wanted to take supper home to my family after a hard days work. The manager said there must have been a mistake. She ended up bringing my food out to me 30 minutes after I placed the order. She did apologize but she didn't he the order right. Between her and Tori they should have gotten the two slaws and one order of potato wedges I repeated my order more than once to both of them. Instead i received two wedges and one slaw. I feel like Tori dropped the ball because she never came and said something. She could have said it will be linger than 5 minutes because we are waiting for someone to bring us wedges. You don't ask people to pull up then send the manager out there 19 minutes later to say what was your order? And you would think someone would throw an extra biscuit or something in there after all that. I am amazed that people aren't required to be trained in good manners at restaurants. I don't know how chicfilet gets all those professional people that don't stand around at the window acting like customers are a bother....when I first pulled up and said I'd like a 12 piece dinner Tori said uh. No...after an awkward pause she said jus kidding what you want? read more

terrible!!! i just spent 23 minutes in line...i started to leave and 3 cars behind me did...if you have to go to kfc, do yourself a favor and go to thomasville or n. main's. had i not been 9 months pregnant and really wanted the mac and cheese, i would have left. read more