Talija I think was mod and took our order because I asked for manger because they don't honor ads at this location. So don't expect to get current deals on tv or online. After she took our order she informed me drive thru gave away our chicken even though she checked before we ordered and if we wanted it still we had to wait 30 minutes. My husband had already taken his insulin so we had no choice but to settle for legs and tenders. She personally over cooked our food it was dry and nasty. I called to let her know maybe timer was off because it was hard and dry she said "no it's not I cooked it myself it gets like that after 20 minutes" well my house is 5 minutes away. Take a class in customer service woman. I am writing this because 3rd times a charm! How does a chicken place always run out of chicken? This place sucks my 5 year old grandson can't pick it again. read more

Service here sucks! Girl at the counter is Rude! Her manager was there and allowed her to be nasty to customers. I walked out and went to Monte Vista where they appreciate my business. read more

Go any where else but here!!! Don't know how either of the KFC's in Turlock are open. No customer service skills, never have any food, always have to wait. Need new management and better training. read more

I stopped by tonight thinking I was going to regret it because usually it's always bad service by the night shift females. Surprisingly it was an employee by the name of Reyes that helped us and let me tell you he gave us excellent customer service I was very surprised but thankful!!! So a BIG 5 STAR goes out to him!! read more

Girl that checked us out was not pleasant. I went in with a coupon for a family meal and 4 sides. She said I HAD to get mash and coleslaw and couldn't change the order or I would have to pay the original price. my kids don't cole slaw so I had to pay extra for a Mac n cheese.. I should have talked to a manager. But was in a hurry. Very disappointed with this transaction tho. read more

Just got the 20 dollar meal deal and have to say it was the BEST and freshest chicken dinner we have had in a very long time!! The girls were sweet quick and awesome ! This location will be the only one we come to from now on!! Give your workers a raise!!! read more

They don't even deserve a 1 star. Store never has any ANY items when go order my food at any time of the Day. Went at 830 pm and they were out of chicken?? They only had a thigh and two wings.....um then why be open for business just to sell sides not the main entree. read more

Still one of the worst experiences over and over with no satisfactory outcomes. If you wish to wait thirty minutes, please go or make sure you sit in the drive thru. The lobby is always dirty, and they give their food away to drive thru first like every other fast food chain. read more

Everytime I go to Kfc and order a Bucket they NEVER have chicken either its a 30 to 1 hour wait. Just recently They told me they had no chicken because they are cooking turkeys. Come on kfc you need to have enough food prepared for the day read more

I love this place. Una chinita was very helpful and fast when ordering. And another young lady who wores lots of makeup was very helpful as well. read more

I stop by this restaurant one employee was inside did not open the inside or did operate the drive thru when it was already 11 am. Second time I stopped in to order daily special meal employee took over 20 minutes to get it. Poor Management when its lunch time you think there would be more than 2 or 3 employees? read more

This kfc is a joke! Zero customer service skill! I will never go back to this kfc! I get better service and chicken from save mart!

If I could give no stars I would. The first visit I had the place was a messss!! garbage on the floors and tables. The food was so so. Customer service was bland. The second visit was through the drive thru. Customer service was rushed and not friendly. The food tasted old like it had been sitting a while. read more

Not sure why this location does not have more positive reviews. They make your hot wings to order. I was was told that it would take 10min to cook the hot wings and the offered a free drink while I wait. This location is much better that the one on Monte Vista Ave. They gave me old and cold hot wings at that location. If you're craving KFC just come here. It wont dissapoint. read more

They are some dumb rules at This place!! This ladie AdrianaG told me I couldn't do two transactions in one car on my 30 min lunch she told me I had had to go around and order again or to go inside Never have I had to do this at any other drive threw they were just rude and not polite so I went to jack in the box read more

So it's the second time I go to this location and they are always put of chicken for the day. The first time I went there it was about 9:30pm. I know they close at 10 but what kind of restaurant doesn't serve food if they are still open....the second time was yesterday it was 8:30. Again there was no chicken and they refuse to make anymore crispy chicken because it would take an hour to cook and they close at 10. Bad service I completely dislike this location. Also I should mention there was piece chicken on the floor and nobody would pick it up. They have a really messy work kitchen. read more

I suddenly got a craving for Kentucky Fried Chicken for dinner. I usually talk myself out of these things because I can't afford to eat out often. But I hadn't had KFC in a long time, so I placed an order online and then drove 5 miles to pick it up. The lobby and the drive thru were closed, so I pulled into a curbside slot and called the number provided on the sign to let them know I was there to pick up my order. The phone rang and rang. I hung up and tried again, but with the same results. I called 6 times but never got an answer. Eventually I gave up and drove 5 miles home, disappointed. I checked my bank account and confirmed that I had been charged for the order. Then I contacted customer service. A rep took all of my information and then transferred me to another rep, to whom I had to explain it all over again. He processed a refund for me, which is fine, but that didn't pay for my wasted mileage. At the end of the call, he said, "Thank you for calling KFC, and we hope to see you again soon." Not likely. There's a fairly new Popeyes in town, so I'll try them next time I get a craving for fried chicken. read more

If I could give negative stars I would. Three years ago I got chicken from here. When we got home it was raw. I called and they said bring it back. I live 45 minutes away. So I haven't tried it again since but I was craving it. Tried again. The same person who takes your money, also cooks. No gloves. Didn't ask if we wanted drinks, what sauces we wanted or what sides we wanted with our meals. Chicken and potatoes were soggy, when we ordered extra crispy. Never again. Gross. read more

Where can I start on all bad things about this place. Service is terrible as nobody even showed up for three or four minutes and then I was told they ran out of chicken breast !! Then when I said to sub thighs I was told it would be another ten minutes. Not sure about the food I haven't got it yet and it's been over 20 minutes. Don't waste your time. read more

I've only lived in this town 6 months. KFC is one of my favorite "fast" food restaurants... Typically stop in 3-4 times a week. Problem is, this place does not have its act together at all. 80% of the time when I stop in they don't have certain food available/ready. Today at 11:15 no biscuits... will be a 15 min wait . Went there 3 days ago at 9:30... They say there not making anymore chicken tenders (they close at 10:00) I went from going 12-16 times a month to a few times a month now... The last three times I went there I had to wait (now... if they tell me something is not ready, I just pull through & go somewhere else). I can accept 10% of the time to have to wait a little but... NOT 80-90% of the time! Specially when I get there at typical lunch and dinner hours. This location in my opinion has owner and management problems that need to be addressed. This has been going on for the last 6 month I've lived in town.... Today I was frustrated enough to call KFC customer service and write this review. I know I'm not the only one that's had an issue with this Golden State location. There's usually several other people waiting in the parking lot for food too. I don't recommend this location to anyone... unless your ok waiting an excessive amount of time or accept that they may not provide whats on the menu. Makes me think either the owner is cheap & will not allow the employees to prepare enough food.... or.... The staff is poorly trained. Makes me wonder what else are they being cheap with? Are the employees getting the proper training to safely handle food? Are they cutting corners? Are they keeping the place sanitary & clean? Do they care about their reputation? Makes you wonder... If they cant hardly handle its main task "serving chicken in a fast food restaurant" What else are they NOT doing properly??? My 1st Yelp review & I've had enough KFC Turlock! read more

They are extremely rude I walked in and they yelled at me saying u can't sit in the lobby if you'd not a customer and I'm simply waiting for a friend to get here for we can order read more

We went through their drive thru today for lunch. I tried to order some hot wings and the lady told me they were going to be a ten minute wait! Seriously?? Then I ordered a kids meal, it included a chicken strip, a side, drink and apple sauce. This chicken strip was 2inches. it was a joke!! Then they didn't give us the apple sauce. Overall, not a good time... read more

My wife and I have been wanting fried chicken for sometime now, so tonight we went to the KFC on Golden State Blvd. We ordered the $20.00 fill up, we pulled into the drive through and placed our order, by the time we got to the pick - up window the food was already in bags. That should have been a warning, we got home and un-packed and prepared to put it on plates, as we tried to get the chicken out of the bucket it was falling apart, all the breading had fallen off in the bucket. We ended up getting a couple of thighs, a couple of wings and legs. This chicken must have sat under that light for hours, the wings were so over cooked and dry we couldn't eat them, the thighs were dry and flavorless, we stopped going to the KFC on Monte Vista because of poor quality, and service. I guess they are all getting to be the same ,no quality! I would have returned it if we lived closer ! As much as food cost you would think that a company like KFC would try a little harder!! Never again will we go there ! read more

The food is great but they say they open at 10 went through at 1015 they weren't open went again 1030 they weren't open if you say you open at ten yoh should open at ten and now be a bunch of lazy asses that don't deserve 15 dollars an hour read more

Outstanding service! This place always does a wonderful job in both customer service and food preparation. I believe they're receiving bad reviews due to the fact that people usually only leave feedback whenever they're angry. I'm a regular here and they greet me with a smile every single time. Food was also mighty delicious! read more

The worst KFC ever!!!! I've been here a few times and I have never ever left this place happy. The first time I thought maybe it's just a bad day or maybe they are training and people are slow but then I came again ordered a family meal and they forgot my sides. This made me upset because there was no other customers there except for me. Therefor they should have gotten the order perfect but instead they were careless. How could they get an order wrong when there is no one else there? The third time i came here with my family I was told they were closing. It was 9:30 and their closing signs say 10. I was upset but I shook it off. Tonight is the last night I will ever try with this place. I came here and tried ordering some chicken tenders but they were not making them anymore apparently they had turned off their fryer 30mins before closing time. I asked them how they were cooking the chicken then and the girl replied they still had some already made pieces. Meaning they wanted to give us old pieces not freshly made ones. Disgusting !!! Stay away from this place terrible costumer service and they try to give you bad food. read more

This is th worst KFC ever we went 20 minutes before closing and they said they could only give us side and a 6 piece chicken tender when we wanted chicken they were very rude and unprofessional the manager said they had chicken but didn't want to sell it because they were ugly and they wouldn't make anymore because it was almost time for them to close so rude never going back there again read more

I come to this KFC because it's close to home. Unfortunately that the only good thing about. The food is fine, if they have what you want. They almost never have tenders available I either have to wait 20 minutes for them or they just don't have any. If you just want a bucket of chicken then this place is fine but if you want tenders or popcorn chicken you will probably be out of luck. read more

well first of all we walked in and didnt get greeted or aknowledged til after 15 minutes when there wasnt even nobody there for only them to tell us they ran out of chicken. how do you run out of chicken with 4 hours still left til you close. this isnt the first time this happened everytime we come here theyre always out of something we can never just come get our food and leave. read more

They've forgotten to give me my cookie twice with my meal was not satisfied with that! Their food is good but spoons taste like Bleach:)

They never have original chicken !!! I gone there 3 time because I live so close to it but they never have it!!! They inventory control is really bad ...illed prepared read more

Only reason behind the three stars is because every single time I come, they have to make me pull over and wait 10-15 minutes for them to cook my chicken. Should they have a better system in place? The food is great. But compared to other locations, the wait is too long to get food. I wouldn't recommend if you were on a lunch break. read more

I would not recommend this place to anyone! Went thru drive thru ordered a 12 piece family meal. The lady tells me it is a 9 minute wait for the chicken! Are you kidding me!! This is Kentucky Fried CHICKEN!! Why would you ever have to wait for chicken at a chicken restaurant!! This is not the first time at this restaurant that I had to wait for something or they were out of something! But I decided to do a review tonight because they were actually RUDE about it and we're not apologetic at all! At least if you are making your customer wait maybe throw something extra in for their time!! I will probably never go to this KFC again! If I could rate this restaurant a negative 5 star I probably would! read more

I have been going to this KFC for 20 years. I have never had as many problems with this KFC as I have had over the past couple years. I strongly agree with others stating they never have any food. I would say almost half the time they don't have crispy chicken or if they do then no breasts. It's always something. We would even make jokes about it when we would go to eat there about "Hope they have chicken. Ha ha ha."......The final straw was when my wife went last night, and again, they were out of any crispy chicken stuff whatsoever... In fact they claimed all they had was grilled chicken.. Totally ridiculous. We would have waited for them to cook some but it was like that wasn't an option... Was offered some barbecue strips , cause they were crispy, which regrettably we got. They were so salty that my wife took one bite and spit it out and didn't even try to eat them. I ate a couple of mine as I was starving but they were dry and extremely salty. By then we were home and did not feel like going back to deal with people who obviously don't care. Back in my younger days I worked at a chicken restaurant as one of my first jobs and it shouldn't be that hard to keep up with the demand they have. It is apparent that whoever is running this KFC and their crew just kind of do whatever they want and if there's chicken there's chicken,, if not, oh well... Well, you have lost a long time customer as we will not be going back there ever again. Good luck with that. read more

This location seems to always be out of chicken. Went there Thursday at 5:30 pm and ordered a 16 piece original meal. Was informed that they only had part of the order. Didn't offer a wait for more. Ended up with 10 original, 5 extra crispy and 1 grilled. Of course this was after I had already paid and I had a hungry family at home. read more

I have never been to this KFC without having to wait in the parking lot for food. Last month they forgot I was waiting for food. After waiting 30 minutes I walked in. They appoligized and gave me a free cake. Yesterday I ordered food and they gave me part of the order. Discovered this after we got home. We gave it another try because we were busy and the kids requested KFC. This time I checked my order before leaving. Wrong again! I waited and the employee argued that I was wrong and asked me to check again. I did and like I said, they gave me the wrong food. She exchanged it and gave me the fake "have a great day!". I never write these reviews but I wanted to share my experience. read more