I was treated with such warm, kind, and professionalism that I would recommend my friends,…read more neighbors, and family members to this allstate office located on N 9th St at anytime, they offer comprehensive service to me and my family, we now have car and home insurance for a fraction of the price. I could not be more happier than I am today. I felt safe and secure knowing that I have allstate providing me excellent insurance coverage for the next six months. Lorna Lucas

Really helpful. I was a overwhelmed first time homeowner and he made me feel like he cared about me…read morelike I was family. Just nice to have your insurance agent make you feel like he's on your team

Well I have a few bad and a few wonderful experiences with this agency, the one located in Center…read moreCity Philadelphia, I had one counselor he looked like a kid and could have cared less when I told him about how the mortgage company said the appraiser wanted me to sign this form stating the home I was going to purchase did NOT need repairs. The inspection said I did anyway this was about 10 yrs ago. If something like that happened today there would be all kinds of repercussions and consequences. For all involved but this was before the laws changed and social media was used to rightly crucify folk. Needless to say I did not sign that paperwork from the mortgage company scam artists right along with the scheming RE agents no thanks to that dude. I could have sued. I filed a complaint against the mortgage company for racist remarks and that also went no where. Now on the other hand fast forward to the one located in North Philadelphia around Broad and Erie, service is like night and day. Wonderful older woman I worked with for counseling was excellent, she called back when I had questions and told me what to do if I had any problems with any party involved when purchasing a home. That was about five years ago or so. She was like a one woman show. I learned from that experience, go to the next one. Outside of the one dude the services and workshops are very helpful as well as the people who present them. Boy I tell you I love 2020 practically everyone/anyone who is wrong can be checked and called out if necessary.

This is wonderful resource for financial counseling including debt management, mortgage &…read morePre-purchase counseling, foreclosure prevention, etc. They are a nonprofit & they participate in the United Way. They provide clear, thorough information with real resources & solid advice. This free resource is wonderful. Use it, & comfortably.

My husband and I just moved from San Diego to New Jersey and while making the drive I slipped and…read morefell and broke my elbow and my wrist the day after my private insurance ended and I started Medicare. In a panic I got a referral to BroadZero from a friend and once we finally arrived in New Jersey I contacted Nick Bolletino. The next day Nick was at my house helping me find a secondary insurance carrier. My doctor scheduled my surgery for less than a week after we arrived in New Jersey and Nick was unbelievable. He had everything in place for me before the surgery and I had "no" out of pocket expenses. He is very knowledgeable, and an ultimate professional but most of all he has outstanding follow through. He was able to give me peace of mind before going into surgery. I cannot rate him high enough. Donna Jacobson

A very professional group. They were able to get us the right policy for our current needs. I have…read morenever experienced a Philadelphia insurance company this great. They were able to answer all my questions that I was having issues with. It was great working with them.

The incompetence and unprofessionalism at the 9th and Walnut branch is inconceivable. We have an…read moreaccount through a homeowners association. There are only three units in the building, and we owned two of them (my husband was the treasurer and I was the VP of the association). We recently sold both of our units and simply needed to have the homeowners account transferred to the new owners. Very simple. The manager of the branch is making it nearly impossible to make this very simple change. We, and new owners have been dealing with this for a few weeks now! My husband and I had an appointment with the manager yesterday to clear this up, since the manager would not deal with the new owners. Our appointment was for 1PM and he was in the bank but he simply refused to honor our appointment because he was in a meeting with other bank managers. Had he never heard of picking up the phone to call and change our appointment? We had to go over his head and talk to his manager to try to get any traction on this issue. We are still waiting for a resolution for this issue. In the meantime, we are not owners of the condo but bills continue to accrue. What is wrong with these people? Do not bank here. I am retired now but during my 30 years as a professional, I never once blew off an appointment with a customer. If I had, I would have been fired. I, very kindly, am not naming this manager. We were told by a banker there that only managers are permitted to deal with business accounts, and therefore the manager is the only one who can solve this problem. He apologizes for blowing us off but as yet has not made the necessary changes. Perhaps he will gain competence eventually, but how many building bills will accrue before he does become competent? I will also send this the PNC corporate office. Update: The manager just called. He has finally changed the mailing address of the account. However, my husband and I have not been removed from the account. So, the issue is only half resolved, after at least two weeks of this enormous hassle.

don't come here if u value time and safety I went to use…read moreatm inside 4 safety reasons it didn't let me do any transaction make matters worse there were 3 people in line in front of me only 2 tellers and it hot as af n there it's 72 degrees outside they have it set at 70 I know 4 sure I saw the controlled temperature box then I notice a big window by tellers I'm like wtf so I naturally 4 safety reasons since I'm making huge withdrawal ask 4 a banker he's busy so I ended up using a teller but used the last window by the front door to have me the money anyway what upset the most made me feel unsafe the armed security ask me he's a STRANGER SMH how much I wanted to withdraw I told him none of your business I don't know u

My family and I have been with Gary Winkler - State Farm Insurance Agent for more than a decade…read more The staff is extremely courteous and patient, able to articulate what I need to understand. I am especially thankful to Mr. Paul Lacroix and Mr. Ben Miller who I am familiar with because of the outstanding customer service I receive from them all the time. My family bundled our car and home insurances. I always and strongly recommend Gary Winkler - State Farm Insurance Agent to family and friends.

Gary Winkler, State Farm Insurance agent works against his clients! Beware, use extreme caution!…read more My mother had a hole in her oil tank and the heating oil leaked all in her basement. That happened on 1-15-2024. My mother hired a company to clean the oil up. on 2-13-24 my mother and I called state farms to see when they are going to pay the claim and the insurance adjuster asked my mother how she want her insurance claim payment digital or check. My mother told the insurance adjuster that she wants a digital payment. The insurance adjuster explained the digital payment process and stated it should be in her account in 24-48 hours. The insurance adjuster called back and said that my mother cannot gets a digital payout because the mortgage company policy stated the insurance claim check have to have the mortgage company name on the check so the insurance company cannot electronically transfer the funds. My Mother and I called her mortgage company to confirm what the insurance adjuster told us about the mortgage company policy stating they have to be on the check. The mortgage company representative said, " putting us on the check came from the insurance company, but we will get the check see if she owes any back payments then mail the check-out to her." The paper check process takes from 30-45 days. State farms said it takes 7 to 10 businesses days to mail it to my mother, then my mother have to sign the check and endorsed it over to her mortgage company. When my mother put i in the mail that is another 7-10 days before the bank get it. Once the bank has the check the bank stated it takes 20 days to process, I informed both the state farms and the mortgage company that this process will cause my mother harm and the company who cleaned up the oil spill is going to have to wait another 45 days to get paid. I asked both state farms and the mortgage company who is going to pay the interest or penalties the company will charge for waiting another 30 to 45 days. Bothe the Insurance adjuster and the mortgage rep stated that it will be on my mother. I called Gary Winkler my mother State Farm agent. Instead of trying to resolve the issue for my mother he was combative and implying we are committing fraud. He stated the company can wait for the funds so I asked him if he can wait for his payments. He made it seem like we are doing something wrong for advocating for the electronic option and the company should not have to wait another 30 to 45 days. As I stated before BEWARE and use extreme caution when having Gary winkler as your insurance agent or choosing State farms for your insurance needs. African Americans as you already know we have to fight for any justice and they always giving us a hard way to go. My mother pays all her bills on time and is in not back on her mortgage. Why do the mortgage company need to see if she is behind in her payments before the will endorse an insurance claim check to her? This is my mother second claim after being with state farms for 18 years and it was over 10 years ago since the first claim. Gary Winkler line of questioning was inappropriate deflected the issue about getting the electronic transfer told me my mother should have heat and this is put in place to make sure no fraud is not being committed. He was very insensitive to my mother needs and the delay in paying her claim will cause her harm and stress. My mother main heating source is from the oil heat. Gary Winkler did not have any empathy or sympathy, when I told him she does not have any heat and the clean-up have to be paid before the new system will be put in place. He said, " the company can wait for their payments." but he will not wait to get paid when it comes time to pay the insurance bill. BUYER BEWARE GARY WINKLER WORK AGAINST HIS CLIENTS. HE IS NOT FOR HIS CUSTOMERS BEWARE, BEWARE, BEWARE HE DO NOT WORK IN YOUR INTEREST