Picked up my CPAP several days ago, the RT was incredibly helpful and knowledgeable…read more Thank you very much!

I am very upset with this company. I have COPD and I had reserved a portable oxygen concentrator…read moreand was picking it up on my way to the airport for my nephews Celebration Life in the Rocky Mountains of Colorado. First of all when I arrived to pick it up they had me under a different name, the front desk girls were very nice and figured it out by calling out 2 men I assumed may have been the respiratory therapists I had spoken to when I had reserved it. So they got that straight, not a real big deal, that happens. So they bring out this rather large machine that was the size of a Hoover upright vacuum cleaner on wheels. When I say portable I'm thinking of something manageable that you put over your shoulder. This thing came with 2 pretty heavy batteries and 2 battery chargers. So now I have a vacuum cleaner and an extra very heavy bag to drag through the airport with my suitcase and a carry on bag. I told them I was expecting more of a portable that you carry over your shoulder. They said oh for that you need to be evaluated by a respiratory therapist. Had they told me it would be this big thing I would have gone somewhere else or been evaluated for something of reasonable size. There was no way I could manage this but that's all they could give me. Now, I explained to them when I reserved it that I was going to Colorado to an extreme altitude and I knew I would have trouble breathing. That was an understatement!!! So I checked my suitcase but the rest had to be carried on. The vacuum sized machine and my carry on needed to be lifted up into the overhead compartment, the bag of equipment goes under the seat. I'm 70 years old. So I land in Colorado and immediately can't breathe. Now I have to unload off the plane, take a tram and get on and off a shuttle bus to the car rental place. Load it up and drive up into the mountains into the Continental Divide at 11,307 elevation. I get to my hotel and start to unload and am now in serious trouble. I can't make it in least of all with all this stuff. The staff saw me sitting on the ground and came to rescue me. So I survive the 1st night by just sitting still in my room, just going to the bathroom was too much in order to breathe. The next day is the service and I called the troops to help get me in. No now I'm huffing and puffing and turned it up and although it says it goes up to 3 liters it just starts beeping. People are speaking and I'm beeping so I had to turn it off. Next day I'm in the ambulance in respiratory distress. The doctors were appalled with the equipment I was given. I then had to rent another system and was able to put it over my shoulder. It was the size of a good sized book. Apparently the men who I talked to at Aspirus who I assumed were respiratory therapists don't understand about the needs for high altitudes. I'm a nurse and the respiratory therapists I worked with were knowledgeable but not these two. My advice to them is to research breathing in very high altitudes and work with its patients to get them something appropriate. I wonder if this was the first time they ever supplied oxygen for someone traveling to high elevation. I'm just beside myself So it's time to fly home and now I have even more stuff. I can't wait to tell my doctor this and I hope she goes ballistic. So if you need oxygen I would not ever go here again. I don't think they know what they're doing.

We helped my Mother-in-Law purchase a van from Richard Nault at the Stevens Point location. We…read moreexplained that the purchase was to help with getting our Father-in-Law to doctors appointments for cancer treatments and discussed what the options were for purchasing the vehicle back. Mr. Nault was very reassuring and indicated that if it turned out to be a short time we would lose $4,000 to $5,000. Sadly, within a few weeks we lost him to cancer and contacted the company to see about them buying back the van. Mr. Nault's offer was well below what he led us to believe it would be and resulted in a loss twice as much as we anticipated. We contacted other dealers of these type of vehicles and discovered that we over-paid for the vehicle to begin with. This was a very stressful time for the family and I firmly believe that Mr. Nault was not honest in dealing with us. I would warn potential customers to not trust these people, as they prey on people at their most vulnerable time.

From the owner: Receive professional services and products from GT Mobility in Stevens Point Wisconsin. Our…read morebusiness is dedicated to each clients' inividual needs. We work hard to make sure that you are satisfied. We are committed to deliver excellence in everything we do. Our staff is devoted to making your satisfaction our number one priority. Feel confident that you are receiving exceptional products and services by choosing GT Mobility.

The Alpine team was very helpful and they even offered delivery and installation service. With a…read morehuge selection to look at in their showroom, it was easy to find a lift chair for us! Alpine is my go-to for all my wife and I's medical equipment needs!

They were fraudulent in claiming the lift chair was made in America before and after the sale …read more Extremely unreliable on getting back to you . They do not back up their warranties for anything . They try to send you on Wild Goose chases saying they'll work with you then and then that backing it up . When they came out for the remote not working they replaced it to not even test it for the issue to still be on going . After first-hand viewing hand viewing as well as video and audio being brought in they still take no responsibility of the lift/bracket issues . After 6-8 months of being jerked around and the manufacturer being upset that nothing was done through the manufacturer just had the entire metal framework replaced as well as the Box the controller hooks up to . The manufacturer saying Alpine should have taken care of all this . Tried being nice and working with these people forever just for them to continuously blow off responsibility . Highly do not recommend .

most garbage place I've ever been to extremely expensive predatory pricing slow as can be and never…read morecan get it together and get you your medical supplies in a timely manner

I was recommended Rapid Rehab by another medical supply store that did not have the walker my…read morehusband needed. The walker was ordered and approved by his insurance. I spoke with Brooke on the phone who helped me and told her I would be in to pick it up soon because he just came home from hospital and would need this at home. At arriving at Rapid Rehab I was told my husband had to be there to sign and fitted for walker. This was never told to me during my many conversations with Brooke. Jodi and Jessica both told me they assumed I knew he needed to come to sign. It was very difficult sending email for my husband to sign as he a cancer patient was just discharged a day ago from hospital stay. He will probably need a wheelchair at sometime and I will not come back to Rapid Rehab and I will share this horrible experience with my insurance and Lacrosse Mayo Hospital and Rochester Mayo Hospital.

I require a compounded medication. Omro Pharmacy was the closest to me, so I chose them. Then I…read morefound out that all our prescriptions could be mailed to us. As my husband and I are both elderly, and I am handicapped, this helped a great deal. When I have to call in for something, the staff is always more than willing to take the time needed to answer my questions. We are both very happy we changed pharmacies.

I have been very clear on how much I love this place. Staff is great and the Owner Pharmacist (Ken)…read morecontinually looks for the best prices on drugs for his clients. Rose runs the front of the store, a Beautiful wild strong Cookie. Be prepared to wait for your meds but enjoy the store and the company. http://www.omropharmacy.net/

When you are in the health care field and you have the owner of the company working with you and…read moremaking sure all the in home clients are cared for when there is people calling in sick or short staffed and Jeanette is filling in at these homes on a daily basis plus doing all the schedules and etc then you no you are working for a company who cares about the needs of others and gets it done. Thanks Jeanette for all you do for your community

I was a caregiver for this company and I loved it. What a great company to work for. Jeanette is a…read morewonderful person and boss. She is compassionate and always there to answer questions for the client as well as the caregivers. I would recommend her company for all your caregiving needs