Came in the front door and were greeted by asking if we had reservations. The sat us upstairs next…read moreto the upstairs bar. We got the Volcano Tots and Egg rolls to share, yes they were scrumptious! I got the double cheeseburger with bacon! LOTS of bacon!! So good. The cocktails! Well it is a Tiki bar so yeah! Get one, or two, or if you're playing put put, get as many as you want! Just Uber home maybe. Overall, a fun place that has good food!

This was one of the most badly managed restaurants I've ever been to, and it really is a shame…read morebecause the food itself was legitimately decent. This was a last minute brunch choice for my top-tier chum who literally went to the school of hospitality and I on our last day in Louisville. We'd been looking at some of the gorgeous old houses in Old Louisville but couldn't find a brunch spot over there. I remembered that there had been some interesting looking establishments in Butchertown from our bourbon tour the prior day, so we came over here. It was a Saturday morning and decently packed, but South Seas turned out to be a weird combo of a brunch restaurant, a tiki bar and a mini golf course. Throughout our time there, young adult customers asked how to utilize the golf course, and the whole place just seemed geared toward more of a party at the beach kind of crowd versus a normal brunch crowd. I don't ultimately think that was our specific problem, but I'm guessing it didn't help that the business model was weird and it wasn't clear what they wanted to be. We didn't like the vibe immediately, and most of that was due to a specific waitress who looked like she'd rather be anywhere else than at her job. We waited for several extra minutes as she sloooowly walked from area to area, clearly disinterested in what she was doing. That wouldn't be acceptable if the place was super empty with just one or two customers, and it certainly wasn't okay when there were people waiting to be seated (and we noticed a lot of customers sitting at empty tables with no food and/or drinks). If we weren't on a quasi-schedule on our way to the airport, I probably would have pulled the plug right then and there and spent a few extra minutes trying to find a better option nearby. Thankfully we didn't get that specific waitress, and ours was at least a little friendlier and energetic. It still took a VERY long time to order and receive our food (we immediately requested the check when the food came up). It wasn't just the lackadaisical approach to service either - their payment system is incredibly ineffective (at least for this type of business, given how sluggish everything moved), where the waitresses just sat there for up to several minutes with those portable credit card processors at the table as the customers slowly went through the key prompts. What we both found mystifying is that the waitresses could have made lemonade from lemons and used those few minutes to quickly bus or visit other tables. They did neither, and the one waitress unprofessionally hung out in the accompanying booth for one of these payments with her knees on the seats just hanging out. We saw the manager pop out twice VERY briefly and not to actually manage - she quickly walked in and out, didn't address any of the very obvious service/hospitality issues going on in the restaurant and then...went back to the tiki bar, where she was just hanging out on her phone. Just terrible, and there's no excuse for it. If she'd been able to tear her eyes away from her social media feed for 30 seconds and actually see what was going on or not going on in the establishment she was allegedly managing, she could have told her waitresses to work with a sense of urgency and remember to smile every once in a while at the paying customers. Maybe she also could have taken the initiative to replace the toilet paper in the bathroom, but don't worry - my friend handled it free of charge. The South Seas French Toast? Really tasty, which means that the cook in the back at least knows how to work independently/without being managed (I guarantee they weren't since the cook wasn't stationed in front of the tiki bar). So many unforced errors. I hope upper management/ownership really takes a strong look at what happened here and makes efforts to fix it. But if your manager is just sitting on her phone instead of properly instructing the staff to do their job, she's the one stealing money from you, not them.