Unsolicited mail from their office! It is distressing to get unsolicited mail regarding real…read moreestate. I didn't reach out. I didn't call them! I did not request their service! Someone's home is a place of comfort and peace! But it is just a business to them. It is very disappointing.

Horrible property management. We've reported a leaking to their maintenance team back in 2025 and…read morethey have t done anything about it. We will have to call the city and make this a complaint. This property is good to increase the rent, but doesn't care for their tenants. Really ungrateful people.

Working with dpaul was wonderful! His deep knowledge of Bay Area homes and neighborhoods really…read morehelped us narrow our search. He asked good questions to help us identify our top priorities and helped us navigate the tricky San Francisco real estate market as first-time buyers. He met us on walkthroughs and helped us pinpoint what we liked in certain neighborhoods and homes, then helped us find more options that fit our budget and criteria. We were so grateful for his expertise and when we found our top contender our offer was accepted! He supported us as we moved through the closing process, and we were confident in our next steps. We're now renovating our home and can't wait to have dpaul over to see our progress! Our little family will be forever grateful for the care he took with us to ensure we would have a home to make memories in for years to come. We would work with dpaul for any real estate needs in the future and highly recommend him to anyone looking to buy or sell a home.

As our original review indicates, we worked with dpaul to purchase a home in the Castro district of…read moreSan Francisco in 2013. We worked with him again to sell that same home in 2017. In short, I can't say enough good things about dpaul -- we couldn't have asked for a better realtor on either the buying or selling side. When we were buyers, it was our first home purchase. He worked patiently to figure out exactly what we wanted and to help us understand the ins and outs of getting an offer accepted in San Francisco. He even worked with us during his vacation to put together an offer (which was the one that was ultimately accepted). In selling our house, he was incredibly savvy about pricing and making counter offers. Our house ended up going for 27% over asking, and 40% over what we paid for it 4 years prior. Put simply: I give dpaul our strongest recommendation. You won't find a better realtor.

Brian recently listed and sold my home in Oakland and he did a fantastic job. His role required…read morehim to perform in many dimensions - working through a challenging dry rot repair, working with me on the financials and coordinating multiple contractors. He handled everything extremely well, and put the house on the market exactly when he said he would, despite having to work through several of the above issues. What I appreciate most about Brian is his attention to detail and persistence. When something needed to get done by a certain time to stay on track, he made sure it happened. I recommend Brian to anyone buying or selling a home in the East Bay.

If you are looking for an extraordinary relator in the east bay, I highly recommend Brian…read moreSantilena. Brian recently helped me sell my home in Piedmont Pines CA and from the first consultation process through the closing paperwork, Brian was in it with me and proactively managing every part of the process. Two things that set Brian apart from the rest are: #1 He cares deeply about you (the customer) and helping you achieve your life goals. Selling a home in the bay area is a big deal and he gets that -- he understands how much work and stress is involved and he literally makes the process as easy and stress-free as possible. #2 He is a true expert in the east bay market and is deeply connected with the best contractors and partners. He provides expert advice to ensure your home will sell at the right time, for the best price. His partnerships with the stagers, contractors, gardeners etc. will ensure you get exceptional quality and the best pricing to ready your home for selling. And Brian leads all the project management (ensuring everything is on time and on budget) which frees you up to focus on your next move. I couldn't have dreamt up a better partner to help me with my transition to the east coast!

Based on the reviews here, Sherry may be good in selling houses, but provides a poor experience…read morewhen dealing with rentals. There was minimal communication and little transparency working with her. You are often left wondering what is going on. She stated she would send over an application after a tour as well as other information regarding the property, then did nothing and ignored repeated inquiries. It seems she does not want to deal with rental properties and only gives property owners one application to be done with the situation.

Sherry sold my TIC in Presidio Heights after less than a week on the market for 10% above asking…read moreprice in a preemptive offer that closed in 30 days. The final price set a record for the highest sales price for the entire building, ever! I can not be happier with Sherry and her amazing results!! Her advise was right on, she was strategic and proactive in dealing with potential road blocks to ensure a smooth closing. There were potential issues with appraisal supporting the purchase price, San Francisco's new regulations regarding soft story building retrofit, complex TIC conversion legislation.... Etc. Sherry was involved and on top of everything every step of the way, I felt like I was in good hands and that Sherry is very serious about doing a good job and truly cares about her client! In addition, Sherry was courteous and helpful to my neighbors and HOA, my neighbors were so impressed with Sherry and my result that 2 of them are planning to list their property with Sherry this year! I give Sherry two enthusiastic thumbs up as an exceptional real estate broker and recommend her without any reservation.

My review of Nick Issa, a relator with Sotheby's International Realtors…read more I was referred to Nick by a banker. Now, at the time my family looked for our home this was a sellers' market with a ton of cash out there and we were an FHA loan : (. We looked at over 80 homes, wrote 28 offers, and finally landed a beautiful, fully updated home that we could not be happier with. Nick's number 1 strength: Communication. He is all about communication and during the home buying process; this is the number 1 asset to help keep your sanity. He is a "dot the I" and cross the" T" kind of guy that never leaves a stone unturned. He will make sure everyone in the process is executing their duties and always lets you know what is going on. He will go above and beyond for you with communication. Nick's number 2 strength: Patience I was not the easiest client. I evolved what I wanted (as will you in a sellers' market) during the process but all the time Nick was accepting and patient with me. (Abides by a code of ethics); Without telling a long story, Nick advised me multiple times not to accept terms the in negotiations (they wanted unrealistic terms and conditions) when I did not fully understand this process or when they were trying to hoodwink me by something I did not understand but would have been bad for me. After learning about the entire process (I could now teach a course), he saved me from getting into bad deals in the beginning. He was more interested in getting my family a great home we would love at a great deal than to just make money. He did this even towards the end of the process at month number 6 and offer number 24 (of 28). I was impressed. I cannot stress enough how important this is!!!! (Educator): I was ignorant to the entire process when we first went out. . Well, as the process of looking for a home began, Nick spent a lot of time educating me on the process and answered all of my questions to the fullest extent. He taught me things not to do, what to look for, how to read the MLS listings, how the process worked, the market conditions, and much, much more. (Dedicated): This guy spent 6 months looking for me. He wrote 28 offers. He took me out countless times. He did this for a client that only had an ideal target of 200k. He had other clients that had big $$$ deals going on (overheard parts of non-sensitive conversations) but he makes equal time regardless of how much your looking to spend. (Negotiating skills); if you are wondering about negotiating skill, this is not something the relator has some magical power over when in a sellers' market. You can ask for whatever you like, if they don't like it, they won't even tell you. You'll get the "dear john" email of "sorry, we accepted another offer". When negotiating comes into play Nick will do his work and position you to have leverage or negotiating pieces (I.E. closing costs, repairs, etc.) when the seller attempts to muscle you. My point, he is good. (connected);He has many contacts and connections in the industry that came in handy. He knew over 80% of the relators in the area that were the selling agent in offers we wrote. (Flexible): He'll work around your schedule and he works 7 days a week. (not opinionated); He is there for you with whatever you think you want. I had some stupid "had to have" in the beginning (I.E. pool) but he diligently did his work to make sure I would get a home we would love. Well, there might be some more strong points but I think you get the message if you read this far. If I had to say something bad, it would be saying something out of necessity to balance this review but the truth is, there is not glaring deficiency in Nick's relator practices. It is what it is.

I have to tell EVERYONE about my agent, Kim Gilman. She is amazing. She is the BEST agent I have…read moreever had. She had helped my husband in the past with buying properties with great success. She has an incredible talent at staging, pricing, being personable, prompt. I could go on forever!! If you ever need an agent that knows the Tri-Valley as well as she does, call Kim Gilman!! To her it isn't about the sale as much as you being satisfied and happy.

Just an update that six years later we are still a satisfied HSM customer. They connected us with…read morea great reasonably priced HOA lawyer when we needed to amend our 40 year old CCRs and bylaws. They connected us with a great insurance broker when our existing insurer raised rates. They've helped us levy and collect major special assessments, and helped us with a 7 figure capital improvement project. They make sure we do our reserve studies, and that we met the new state requirement SB326 around exterior balcony inspections. They have managed our books well and honestly, and kept us fully Stirling Davis compliant.

HSM is a wonderful management company that truly understands the value of service and efficiency. I…read morehave collaborated with Property Manager, Rajan, on several projects now and he is consistently impressive. His responsiveness is unmatched, he is always easy to reach, and handles every situation with a high level of professionalism. Beyond his efficiency Rajan is a pleasure to work with as he is kind and composed and truly dedicated to putting his best foot forward in his work. I highly recommend both him and the HSM team to anyone looking for top tier property management.

I highly recommend Nacio Brown; he is an Excellent agent.  He guided us in preparing and marketing…read morethe sale of a home in the Berkeley Hills, all the way giving us sage advice through the process. We trusted his judgement and we were not disappointed.  The sale was not an easy sale. A Property Inspection Report revealed a serious problem that needed to be addressed. In doing so, the anticipated date of sale moved from the late summer to the fall and then winter. I was especially impressed with his choice of the Stager and Photographer, both very talented professionals.  On Nov. 25th., there was an "Open House" and within 10 days, offers were made and one was accepted.  On Dec. 28th. the house was sold. [Close of ESCROW]   If you want results, Nacio Brown can do it; he really knows what he is doing.  You will not be disappointed.

Matt is the consummate professional. My wife and I have decades of experience with both commercial…read moreand residential real estate. I started my career as a real estate consultant with one of the Big Four accounting firms. Matt did not take my background for granted and took great care to evaluate our needs. He took the requisite time to share his understanding of the market trends, and match our goals with the opportunities the market presented. We were looking for a multi-generational home for our family. His decades of experience in this market, and the countless professional relationships he has cultivated, helped us to find the right home for our family. Matt has a great relationship with both buying and selling agents, loan officers, contractors and inspectors. Not only was he committed to finding the right home for us, but also provided valuable insight that prevented us from potential mistakes. I have more than forty years of real estate experience, and Matt is one of the better buying and/or selling agents you will have an opportunity to meet. Most importantly, Matt works harder than any agent I have worked and his commitment goes without question. If you are working with Matt and would like to talk with us, please let Matt know that you would our contact information. Respectfully, Frannie and Michael

This is the second time we've used Matt to buy a property in San Francisco, and we're so glad we…read moredid it again. There's no substitute for local knowledge, and Matt has it in spades. In each house we toured, Matt cut through to the essentials--HVAC, power, foundation issues, pests, etc.--to help us skip over the lemons and focus on the diamonds. He also proved a very able negotiator given his decades of experience in SF. Often, he knew the seller's agent personally and was able to help us get a leg up in negotiations, and in all cases he was a shrewd and capable negotiator for us. I'd recommend him without reservation to anyone looking to buy or sell a home in SF.