I have been going to this Dental office for a few years now and they are always wonderful. Their…read morefront office staff is very friendly and helpful with billing, scheduling, etc. Dr. Thomas is great! And Becky is the best Hygienist on the face of the planet!

I had another beautiful crown completed this week by Dr. Benavides. He made several crowns for me…read moreover the years. He is very professional and pleasant to work with. The process is not complete until the patient is happy with the result. I have found all of the staff to be pleasant and easy to work with. I would recommend this dentist and office. Deb W

Went for my kids check up today and wait time was minimal and this was going to the appointment…read morethat would make me decide if I was going to find another dentist. It would have been a hard decision because again Dr. Judith Ojo is amazing but I hated the wait time especially with two kids. Before I was waiting 30-45 mins to be seated and today was less than 10-15 mins !

I brought my 14 year old son to handle some cavities and we were both really happy with the care…read moreand service we received. Dr Ojo is the best. He is very patient and took the time to explain to my son what was being done and even joked with him. My 14 year old son said that he wants to come here forever. That he doesn't want to go to another dentist. That is saying a lot.

I've been a patient of Dr. Austin's since 2016 and I would trust anyone else with my family's…read moreteeth. I have two daughters and he and his staff have been nothing short of incredible. Always kind. Always patient. Another plus for me is that Dr. Austin always has the newest technology. You can sit back in the seat and watch exactly what is going on, which has always made me feel far more comfortable. As long as we are in SA, we'll be patients of Joshua Austin, DDS..

Two years with Dr. Austin-good preventive and emergency dentist. Good-natured hygienists, customer…read moreservice, and clear billing. Overall excellent experience.

After avoiding the dentist for over 10 years because of my fear, I finally worked up the courage to…read moremake an appointment. I was nervous from the moment I called, but they got me scheduled much sooner than I expected instead of making me wait for months. When I arrived, the office was clean, welcoming, and immediately put me a little more at ease. My husband and kids came with me to check me in because I was so anxious, and the staff couldn't have been kinder or more understanding. Not once did anyone make me feel embarrassed or judged for how long I had neglected my teeth. Instead, they treated me with compassion and encouragement. As expected, 10 years without dental care meant I needed quite a bit of work. About five hours later, I left with a clean, healthy mouth and a treatment plan that I actually feel motivated to follow. A very special thank you to Estte (Irma). She was incredibly gentle, patient, and compassionate throughout the entire appointment. She gave me breaks whenever I needed them, comforted me when I became overwhelmed and cried, and never made me feel like I was a burden. By the end of those five hours, she had completely transformed not only my smile but also the way I feel about going to the dentist. I joked that I felt like part of my soul was left in that chair, but she and the entire team made such a difficult day into an experience I'll never forget. I truly feel like they changed my life. For the first time in a long time, I have a dental office I trust and a team of people who genuinely care. If you've been putting off the dentist because you're scared or embarrassed, please let this be your sign to go. I promise you'll be in good hands.

This dental office is a total scam. I scheduled a dental cleaning, they performed 7 x-rays, which…read moreI thought was ok because I was a new patient with them, but then they "sales pitch" me a $2,500 procedure, that I didn't want and they said we are done. Never even got my teeth cleaned and now I am receiving a $573 bill for uncovered services. This place is a scam. DO NOT GO THERE.

The MRD team promotes amazing values of patient care and support. They know that going to the…read moredentist isn't always the easiest experience, but they make every effort to help you feel safe and secure. You can expect awesome pre-appointment communication, short wait times and funny, kind and first-class care from Dr. M and her team!

10/10 recommend!! Everyone is SO nice, the office is clean, nobody is trying to upsell you on…read moreanything, so so so accommodating and personable!!

Let me be honest, I used to dread the dentist!!!! Not…read moreanymore!!! At least not with this clinic. From the moment you go in until the moment you leave they treat you like family. I have been going to this clinic for over 4 years & I can truly say Austin Garrison is the best dentist I have ever been too. I'm 46, so believe me I have been to a lot of dentist, LOL. I went in today to get my teeth cleaned & as always it was sooo amazing, they called me back early. Called me by my first name and they treated me special. You can tell that they really care about you. Another thing I love is that they don't try to push unnecessary procedures on you. My wife & my kids love them too. If you need a dentist you need to go here!! They are awesome!!

Professional, compassionate and honest! Best dental office ever!…read moreStaff is incredible!

I had a credit left on my bill from my previous dental procedure and I called the receptionist to…read moreask about how to get the credit refunded back to my card. The receptionist acted as if she had no idea what I was talking about, claiming no credit involved. Mind you, this isn't the first time they claim there was " no credit available " I think they are purposefully stealing money from me and possibly other patients. Please do not go here.

Dr Kurt Riewe is a skilled, compassionate & talented dentist. His staff reflects his…read moreprofessionalism. If going to the dentist is a pleasant experience in your experiences then you will be joyful with this bunch.

I had my first-ever cavity filled there. Shortly after, at future cleaning there, I was told I not…read moreonly had another cavity BUT gum disease that needed regular treatments of having some antibiotic capsule shoved up my gums. I was shocked because I never was told anything about having gum disease before from other dentists--it didn't make sense how I went from normal gums to 'gum disease' all of a sudden. After that appointment-- in a panic--I contacted a very close friend whose husband was a dentist and she was a dental hygienist. I sent her X-rays and she was confident--not only from the X-rays, but also from knowing me well--that I did not have gum disease. I then went to my husband's dentist for a consult and his dentist also said I do not have gum disease. I asked him about the cavity and he said it was not a cavity, just staining in a groove on my molar. (I guess it's safe to assume 'my first-ever cavity' was not a cavity either.) It was really shocking this happened by a licensed dentist. When i cancelled my next appointment, I expressed my disapproval of being told I needed treatment that I didn't, the lady on the phone seemed to not be surprised.

I cannot say enough good things about the quality of care and excellent patient experience I…read moreconsistently receive here. Yes, the FLOSS team runs a beautiful, state of the art office that is immaculately clean and comfortable. But what really keeps me coming back are the careful, attentive exams and gentle, through treatment I receive here. Every hygienist I have seen has gotten my teeth perfectly smooth and sparkly, and given me pointers on continually improving my at-home routine (without being judge-y or peachy). I particularly appreciate Dr. Forney's conservative, preventative approach to dental care--she is the most through, engaged dentist I have ever visited when conducting the check-up exam. She not only spends time carefully examining every nook and cranny of your mouth and (gently) checking for sensitivity, she also asks thoughtful questions and really listens to my answers. She seems to always be working proactively to spot potential issues and prevent them, before they become a big problem requiring painful or expensive treatment. For example, I was experiencing some painless popping in my jaw when opening my mouth wide (like when chewing with my mouth very full). I almost didn't mention it because it wasn't causing me any discomfort, but when I said something in passing to Dr. Forney, she immediately recognized that I had worn away a lot of the cartilage in my jaw from grinding my teeth at night. She told me to start wearing my old night guard, which I had gotten lazy about, and this would allow the cartilage to regenerate. Sure enough--six months with the night guard--no more poppin! During another visit, Dr. Forney noticed what looked like a coffee stain on a previous sealant from another dentist, but asked if she could take a closer look by doing a little bit of drilling. I was skeptical, but I trust her, so I said "break out the drill!" Well, turns out that there was decay forming under the sealant from the previous dentist. Dr. Forney was able to do a small filling and nip this in the bud, just by spending a little extra time on the exam (and not assuming it was just a coffee stain). The idea that this could have become a big filling or worse keeps me coming back to Dr. Forney--and trusting her implicitly--every time. In short, Dr. Forney is a highly skilled, meticulous and incredibly through dentist, and the entire experience at Floss Stone Oak stands alone among general dentistry in San Antonio (I've moved to Austin and I still drive down just to come here!). They take insurance, but as someone who has at times had a HDHP and paid out of pocket, I can say it's also very reasonably priced, especially given the high standard of care. If you're still reading this, make an appointment already! Floss Stone Oak and Dr. Forney are the best!

I had a complicated procedure done by Dr. Lopez and it was less painful than I expected. The…read moreoffice staff are all first class. I highly recommend this office. Tina White, Grateful patient!

Poor customer service. Not willing to accommodate the patients needs…read more Doctor not being present after a cleaning.

I have to say the reception wasn't the greatest experience but the Doctor and hygienist were…read moreamazing. As a new customer I made an appointment to have an initial check up, got there on the day of my appointment and checked in, couple minutes later a different receptionist asked if I've been helped and I replied yes I was checked in. Then was asked my name, then told, " your phone isn't working!" I said excuse me yes it is. Receptionist said well I tried calling to tell you your appointment has been moved cause they were falling behind. I asked what number they had and it was wrong. So rescheduled for 2 weeks out, again checked in and was told I'd need to wait cause they were behind. I mean no sorry for the first rude comment the first time and now no apology this second time around. I didn't need an apology but the professionalism wasn't there. I mean the insinuation that this was my fault felt very disrespectful. If not for the amazing Doctor and hygienist I wouldn't come back, but they were great. The establishment itself is very clean and Dr. Garza is awesome.

They refused to see my mother in person at the office on December 31st because it was "the last day…read moreof her coverage," despite us having provided her insurance information days in advance when the appointment was booked. She drove over 30 miles from New Braunfels for a confirmed visit. Insurance is billed based on the date services are rendered, not on coverage status applied retroactively at check-in. The explanation offered makes little sense. Coverage ending that day does not prevent a provider from seeing a patient, nor should it invalidate a scheduled appointment. As an in-network provider, refusing covered services at check-in and tying care to coverage timing rather than date of service raises serious concerns about insurance billing irregularities and eligibility misrepresentation, or at minimum a fundamental misunderstanding of standard insurance billing practices. Compounding the issue, the phone number listed does not reach the office. Calls are routed to an outsourced scheduling call center that is disconnected from the actual front desk and billing staff, leaving no escalation path and no way to reach anyone with authority to resolve the issue. This lack of accountability is especially problematic for a patient with limited English proficiency. When basic principles of insurance billing appear to be ignored, experiences like this suggest one of three things: gross incompetence, a willingness to mislead patients, or potentially improper insurance billing practices. None of those inspire confidence in a medical provider, and prospective patients should be aware of how this practice handles scheduled care.