My 4 week old had to get his tongue and upper lip released, I was super nervous about the whole procedure but Dr. Susie and staff assistant Tiffani did an amazing job at calming all of my nerves. No joke when I say Tiffani and another staff member spent possibly an hour explaining the procedure and answering all my questions! Would definitely recommend to anyone they are super informative and have great patient care! read more

Dr. Susie and her team are one of the best in San Antonio. We have been coming to her office(s) - she also has a location by the Dominion - as soon as the kids had teeth. I cannot express enough how much patience and compassion she has for the kids and their teeth. She is awesome! If you have kids who have a fear of dentists....this is the place to go. You walk into a "jungle"....really, a jungle decorated waiting room, complete with movies, video games, playsets.....everything to keep your kids' minds off of what they went to the dentist in the first place.....Everyone there are truly amazing.... Wish they had "adult" versions of this....like, maybe a salon for women while they wait..... ;-) read more

Stone Oak Pediatric Dentistry - Pediatric Dentists Near Me - San Antonio, Texas

Took my 6 week old in for a tongue and lip tie with Dr. Suzy and Tiffany! They were both amazing! They were very informative, comforting and helpful. They told us every step of the process and made sure we understood everything. I would definitely Recommend them ! read more

To say that Dr. Susie Hayden and staff provide THE BEST DENTISTRY IS AN UNDERSTATEMENT. They go above and beyond anyone's expectations in the care of children's oral health. I only wish they did adult's too, then I would also be a patient at Stone Oak Dentistry. They have the top of the line equipment and the most advanced procedures. Not to mention an amazing staff! From the front desk to the hygienist- these people know their stuff! Dr. Susie is everything a parent is looking for in the care of their children...VERY EXPERIENCED & HIGHLY COMPETENT! In addition to being a genius at dentistry, Dr. Suzie has a kind nature. She takes time and truly cares for all children. My son never feels nervous or apprehensive to visit the dentist ever since going to Stone Oak Pediatric Dentistry. I can't say enough about the high-quality services this office provides. read more

This is the BEST in San Antonio. My youngest (5) was worried about the x-rays. The tech asked her why she was afraid and took the time to make her comfortable before doing ANYTHING. My oldest has cavities. Their #1 concern is making her comfortable during the procedure. They have TVs with the latest DVDs and private rooms for anything more involved than a simple cleaning. At the end, the kids get prizes, balloons and a new toothbrush. The waiting room is awesome. They have toys, books, puppets, a video game console, and a popcorn machine. They even have a Keurig for the parents! I now live on the other side of San Antonio. We will continue to drive a half hour to visit these wonderful people for as long as my children need a pediatric dentist. read more

I took my baby here to get her lip tie and tongue tie procedure done and the staff was amazing. They walked me through the whole process thoroughly both on the phone and in person. Staff was super friendly and caring. I always had access to someone if I had any questions about the recovery process and they gave me tons of resources to ensure we could successfully continue our breastfeeding journey. We are now exclusively breastfeeding successfully and I can't thank them enough. My insurance was not in network and I had to pay out of pocket, but it was 100% worth it. My experience with them was so great that my husband and I want to take her back when she is older even if we have to pay out of pocket. Also, the inside of the clinic is set up super cute. read more

I absolutely love Dr. Courtney Alexander. She has been amazing with my son who has Autism Spectrum Disorder. She has also been wonderful with my squirmy little girl. (My son is almost seven and my daughter is 2 1/2.). Dr. Courtney never rushes them or gets impatient with them. The office is warm and inviting and kid-friendly. I've been to other pediatric dentistry offices where they cared more about the aesthetics of their office remaining posh - but come on! It should be inviting for CHILDREN! Children don't care about handblown glass figurines! Well, THIS PEDIATRIC DENTISTRY practice has TWO beautiful, inviting, clean, fun, friendly offices - one in Stone Oak, and one off of I-10 near the Dominion. I love them both, and so do my kiddos! read more

I brought my girls for their routine cleaning. I'm kinda on the fence about this office. It seems to be more about the frills. My girls have been patients for nearly two years. We had a long term dentist prior to moving to San Antonio. He saw extrat teeth in one of my girls mouth, and figured it may be required to pull them. We came to this office only two weeks later as we had moved. The dentist was not able to find the extra teeth that our prior dentist clearly showed me on every prior x-ray. On a recent visit, I asked the Dentist about a spot on my daughters tooth, and neither the Dentist or the hygienist noticed it. They only found it once prompted. Looking for something better at the first opportunity. I think it's funny that they tell you not to give the kids popcorn, and then offer a bag of popcorn to you before you go!! read more

The staff is great and my kids love visiting! The doctors are always so nice. Highly recommend this place!!!

From the minute you walk in the door, you know your children are in good hands. My kids love it so much, they ask me regularly when they get to return. They are begging to go to the dentist. My oldest child visited another pediatric dentist in town when she was 2 and it was a terrible experience. I asked all of my friends for a recommendation and Stone Oak Pediatric Dentistry was the overwhelming favorite and for good reason. From the front reception to the hygienists to the doctors, you will not find more kind, caring, and competent people! It's been 16 years now and my daughter has "aged out" and she refuses to see any other doctor. You know it must be a place of great care and comfort if your kids have this kind of response. Can't say enough good things about the practice. read more

My children love visiting the dentist. Positive expiriance here for both of my children. My son was 18 months when he first came here. Very busy office. The offer snacks for children. Coffee, popcorn and balloons. It's a party here all the time. read more

My child was very anxious and needed lots of treatment. Dr. Alexander made him feel very comfortable and was able to complete treatment without causing any traumatic lasting effect. She was very patient and very gentle. She did a wonderful job prepping him and comforting him during every procedure. Her assistants were also fabulous! They also did a wonderful job and made my child feel very comfortable. I highly recommend Dr. Alexander and her practice. She is highly skilled, nurturing and truly cares for her little patients!! read more

The office was clean and nice. Dr. Renee was wonderful and took her time to explain treatments well. I was very frustrated and had an horrible time with the billing. This office is extremely expensive. When I called to make an appointment for my 4 kids, I asked if they were in my dental insurance network and I was told yes. After my kids were seen for routine cleaning and X-ray, upon check out, I learned that we owe $450 after my insurance payment for the visit. I was extremely surprised and told them that my dental insurance cover preventative care at 100%. They took my visa card number down and was told they'll bill my insurance and see what happens. One of my child needed filling on 2 of his teeth. I was given an estimate of $204 and was told that even though out of network my insurance had good coverage for the procedure. I agreed to have the filling done there. One week later, I received an explanation of benefit from my insurance and found out my patient balance of $450 for the visit. I called the office and told them about the confusion since I was told when I made the appointment that they were in network and now we owe a big balance. I was told that the office manager will call me back. I waited a week and didn't receive a call back. I received and email that they charged $300 to my credit card on file, another charge will be done a month later. Two weeks later, I received a call from the office manager saying we still have a balance of $590 for the filling. I was very upset, the office manager said she'll look into it to see why there was a big discrepancy between the estimate of $204 which is now $590 after my insurance already made a payment. She called back and gave us a 20% discount because of the big discrepancy and we still owe $480. I called my insurance and was advised to get a confirmation of insurance payment to know the exact amount I'll be paying for any procedure next time. Even though we liked the office, we will not be coming back. What an awful experience and lots of unexpected spending for my family. read more

The dental staff here treat my child like she was their own. Very friendly and catering atmosphere for both parents and child alike. My daughter loves the flavored gloves they use! Five stars all the way. read more

My son enjoys going to this office because everyone is so friendly and they have great doctors. Not to mention they have plenty of toys and everything is clean and well kept. We love it here! read more

First they told me they take my insurance, and then I get a huge bill on the mail! Be aware of this! The facility was ok, staff not that friendly for a kids office, Doctor was ok, but you can tell it was all about money, and at the beginning I didn't understand, and my insurance was covering everything according to them, and then when I get the bill asking why was I billed so much money, then they tell me, it's because we don't take your insurance! what? after they said they did. For sure I switched my kids to a way better doctor, honest and you can tell he is not interest it on my money, but the dental health of my kids. I don't Know if the Doctor was aware of this, but she needs to make sure she has well trained staff, so they can avoid this kind of errors! read more

This was our first visit to Stone Oak Pediatric Dentistry and we loved our experience. From the time we walked through the front door until we left we could not have had a more positive and/or successful experience. Unfortunately, our daughter had a deep cavity that required a crown, which I know even as an adult can be an intensive procedure; however, Dr. Courtney patiently reviewed the options with us and then she took the "afraid" factor out of the equation for our 8-year-old daughter with her professional, calm, and caring chairside manor. Of course, the flavored gloves and movie helped, too! :) I give Dr. Courtney our highest recommendation and truly thank her for taking great care our daughter! read more

i would not trust any other pediatric dentist office with my 3 kids,who have been going there since they where 1! the staff is kind and loving and always explain everything they will be doing with your kids. they always take their time if a child is scared or nervous. all of the Drs. are amazing!! we have know Dr Susie the longest and she is amazing,wonderful,and most loving dentist and person we know!! she has called to check on my kids when they have had to come in bc they hit their mouths and i cant say many offices do that! read more

I will never go back to this office again. I wish I was among those of you who gave such great reviews, but I left feeling like they did not care and like something wasn't right. I ended up getting a second opinion because of what my gut was telling me. I'm glad I got a second opinion because my gut was right. read more

My son went here for almost 3 years, every 6 months. The past 2 visits, I was informed he had two cavaties on each visit. I became suspicious of the cavaties on the 2nd visit because we had been taking excellent care of his teeth; in addition, the cavaties were reported to be between the teeth where I was unable to see. I decided to go for a second opinion as these cavaties are costly to repair. Upon examination by the second dentist, it was reported he did NOT have any cavaties, but had a few areas "to be watched" and was given a fluoride treatment to be used at home. When I returned home, I called Dr.Susie to tell her about what I considered to be insurance fraud. I was livid at the thought of my son having to sit through 2 unnecessary fillings! Dr. Susie fully backed her associate stating everything from simply bring overcautious with that area to there being an "angulation" issue with the X-ray meaning they looked worse on her X-rays than the other dentist because of the way my son was sitting. I am extremely disappointed with this office. I believe their priority is making money and not the care of their patients. read more

I would give this dental office no stars, but you apparently have to give a star. At first appearance they seem friendly etc.. They play into what the clientele of the area want to see and hear. i could go into further discussion, but more importantly than anything is the negligence I experienced. In light of the little girl dieing in Hawaii under the care of a Pediatric Dentist I feel I have an obligation to share my story. My son was brought to Dr. Susie at approximately the age of 3 and I was told he needed extensive work in the office due to many cavities. I brought him back and stayed in the room with him, while he was administered laughing gas. It was 30 minutes before she came in to do any procedures and he was not responding well so after drilling she stopped and said she could not do anything further. We then went to leave and he began feeling ill and lied down on the floor rolling around. I asked what was wrong with him and she quickly dismissed any responsibility citing that he must have been ill before coming into the office. Once strapped in his car seat he began throwing up uncontrollably, with his eyes rolling up in his head, and I drove straight to the ER ( which I was fortunate was close by) where he was give oxygen and nausea medication. I have since learned that he was likely given too much gas and he was not given the proper reversal of oxygen. The way I understand this is you can be given too much and displace the oxygen causing illness or even death. Realize that you are your child's protector. Understand that just because a Dr. has gone to school longer that you, they are still people who can become complacent and make mistakes. Read the article about the little 3 year old in Hawaii who died. NEVER, have major dental work done on a child in an office away from a hospital in case there is an emergency situation. An office is not equipped to deal with problems such as cardiac arrest. They will have to simply call an ambulance and transport the child. I was lucky, we later had dental work done at a hospital with a carefully selected anesthesiologist. Don't be to trusting when it comes to your child's safety and ALWAYS get a second opinion! read more