Walking into a great gym isn't just about the equipment--it's about the feeling you get the moment…read moreyou step inside, and this place absolutely delivers on that. From day one, what stood out the most wasn't just the machines or the layout, but the people. The staff here truly set the tone for everything, and they do an incredible job creating an environment that feels welcoming, supportive, and full of positive energy. The team is consistently friendly and approachable. Whether you're brand new and figuring things out or someone who's been training for years, they treat everyone with the same level of respect and attention. You never feel judged or out of place. If you have a question about a machine, need help with form, or just want a quick tip, they're always ready to help--and they do it with genuine enthusiasm, not like it's a chore. One thing that really stands out is how attentive and proactive the staff are. They're not just standing around--they're engaged, making sure the gym stays clean, organized, and running smoothly. Equipment is well-maintained, weights are re-racked, and everything feels taken care of. That level of detail makes a huge difference in the overall experience. The energy in this gym is on another level. It's the kind of place that motivates you the second you walk in. There's a strong, positive vibe that pushes you to do better, train harder, and stay consistent. You see people focused, working toward their goals, but also encouraging each other--it creates a powerful sense of community. Whether it's a busy peak hour or a quieter time of day, that good energy is always there. Another thing worth mentioning is how inclusive the environment feels. It doesn't matter your fitness level--everyone belongs here. Beginners feel comfortable starting their journey, and experienced lifters still get everything they need for a serious workout. That balance is hard to find, but this gym manages to do it effortlessly. Overall, this is more than just a place to work out--it's a place you actually look forward to going to. Between the friendly and helpful staff, the clean and well-maintained space, and the consistently great energy, it creates an experience that keeps you coming back. If you're looking for a gym where you feel supported, motivated, and welcomed every single time, this is definitely the spot.

I've been a member of this gym for years, and unfortunately I'm now seriously considering canceling…read moremy membership because of an issue that should have been very simple to resolve. For approximately two months, I have repeatedly raised concerns about the ventilation and fan settings in the HIIT Zone and the studios used for Zumba and cycling. These are intense, high-energy classes, yet the fans are running extremely slowly and appear to be set to pull the air upward rather than circulate it down into the workout area. During classes, the room becomes so uncomfortable that I often cannot make it through even half the class without feeling like I can't breathe properly or perform at my normal level. I spoke with staff members on three separate occasions and was told the issue would be addressed. I eventually spoke directly with the manager by phone and explained that I have a medical condition, including hypertension, and specifically asked whether the fan adjustment could be treated as an accommodation. I wasn't asking for anything complicated. I simply asked them to increase the fan speed during these intense classes or, since the fan controls are locked inside a cage, allow appropriate access so the fan could be increased during class and lowered afterward if energy cost was the concern. The manager told me that he would increase the fan speed immediately after our phone call. Unfortunately, nothing changed. What is most disappointing is that I have been trying to resolve this for about two months. I didn't immediately leave a negative review--I spoke to staff multiple times and then management because I genuinely wanted to give the gym an opportunity to fix the problem. I really hate the idea of leaving because Dom and Joy teach some of my favorite classes and they are excellent trainers. But paying for a membership when I cannot properly participate in the classes because of inadequate airflow doesn't make sense. At this point, I'm considering canceling my membership and finding a gym that takes members' concerns seriously, especially when someone has clearly explained that the issue affects a medical condition. After years of membership, I expected better communication and a reasonable effort to resolve something as simple as adjusting a fan. The 2 stars are for Dom and Joy

The Gym Was Fine... The Parking Lot Had Other Plans…read more Ok, soooooo... I used to live in this area, so I'm familiar with the Fulton Ave location. I'm still not too far away, but these days I usually prefer the Auburn location. This particular day, I got home late from a weekend out with the family and missed my morning workout, so I had to switch things up and hit the gym in the evening. The gym itself wasn't crazy crowded, but somehow EVERY machine I needed was occupied. Even the free weights were under new management . Must've been a whole squad of little guys like myself showing up at the exact same time. But honestly, the equipment wasn't my problem. Everything I used worked properly, nothing was broken, and after some patience and a little equipment-hunting, I got my workout done. Now... the parking lot? That was a different workout altogether. There was a LOT of activity happening outside, and it definitely gave off the vibe that some of it was making its way into the club. I walked in and nobody was at the front desk. I'm pretty sure my phone scan didn't even register, but I wasn't about to start wandering around looking for an employee like I was on a scavenger hunt. The workout itself was perfectly fine. Walking back to my car, however, had me checking my surroundings like I was completing the final boss level of my gym session. I'm not trying to judge anybody, but there were definitely some interesting characters hanging around, and I found myself saying a quick prayer that my car--and everything inside it--was still having a good day. I know 24 Hour Fitness can't control everything happening around the property, and I'm not knocking the staff or the equipment because those were fine. But when I'm leaving the gym, I shouldn't feel like I need to stretch, grab my keys between my fingers, and activate Situational Awareness: Premium Edition. Would I come back? Absolutely... if I had to. I'd probably just come earlier in the day when things seem a little calmer. 3 stars: The gym itself gets the job done. The equipment worked, I got my workout in, and nobody bothered me. But the overall atmosphere around the location definitely took this visit from "solid workout" to "let me get to my car real quick."

TRUST THOSE WHO YELP REGULARLY…read more.. This club is one of the worst of all. Poorly run, poorly kept, and ancient equipment. The sauna is pretty gross, maybe unsafe. I never see anybody cleaning around the gym (inside or outside). The men's locker room is unkept too. Paper towel dispensers and cleaning solutions and hand sanitizer units are often empty. Not recommended.

Terrible communication. Chris was very nice but is very flaky. We live a few blocks from the gym…read moreand were really excited to enjoy this neighborhood gym, but are still waiting for Chris to create our accounts months after meeting with him. If he didn't have the bandwidth for more clients, he could have just said so. Pretty unprofessional. What a huge let down.

I like this gym and,especially, yoga classes! The quality of equipment is really goodread more

I have been trying to join this gym for several weeks, and unfortunately, what should have been a…read moresimple process has turned into an incredibly frustrating experience. I live and work very close to the gym, so when my previous gym contract expired, I was genuinely looking forward to joining a facility that would be more convenient for both home and work. Unfortunately, I have found it surprisingly difficult to even get through the door. The gym doors are locked, and access depends on staff being present. The posted "staffed hours" are clearly listed on the door, but they do not seem to correspond with when anyone is actually there. Over the past two weeks, I stopped by three separate times during those posted staffed hours. Each time, no one was there. I knocked, waited outside, and called the gym, but received no response. I then submitted a contact form through the website and received an automated email saying that someone would be in touch soon. No one contacted me. I called again and left another message, and again, I received no response. At that point, I began to wonder whether the gym was closing or experiencing some larger issue. I looked at the reviews and noticed that the owner, Jason, appeared to be friendly and responsive to customers publicly. He had also shared his email address, so I decided to reach out to him directly in the hope that I could finally get some clarity and simply become a member. Unfortunately, my experience in private was very different from what I had seen in his public responses. While Jason was responsive, his emails came across as dismissive and defensive rather than helpful. There was no acknowledgment or apology for the fact that I had spent weeks repeatedly trying to contact the gym, despite making every effort to become a paying customer. Much of the conversation centered on defending the gym's staffing situation rather than addressing the very reasonable concern that the posted staffed hours did not appear to reflect when staff were actually present. I ultimately spent another two days going back and forth just trying to find a time when I could come in, sign up, and join. After nearly three weeks of trying, I decided that the amount of effort required simply to become a customer was no longer worth it. That is the part I find most disappointing. I wanted to support a local business, and I was actively trying to give them my business. It should not be this difficult for someone to become a paying member. I am heading to In-Shape today to sign up instead. It is a little farther from home, but at this point, I would much rather deal with a business that makes it reasonably easy for prospective customers to actually become customers. I hope the gym takes this feedback seriously. The issue is not that I expected special treatment; I simply expected the posted "staffed" hours to be accurate, my calls and messages to receive a response, and a straightforward membership inquiry to be handled with basic courtesy and professionalism.

If you have a membership at another anytime fitness gym and want to check this one out: BEWARE…read more.. they will lie and say your membership expired and have you sign up again at their gym all the while your getting charged at both gyms when 1 anytime fitness membership is supposed to cover all anytime fitness gyms. They will also refuse to give any refunds when you confront them over their lies and will harass you even after you closed your account for "collections and late fees" THANKS MATT!!!

As a member for over 14 years this is the best gym. I consider this my home gym. Best gym in town…read moreevery year running imo

to everyone that comes here, use one machine at a time! and…read morekeep your group workouts at a minimum! thanks

I've been going here since June and it's perfect for my busy schedule. I love hot Pilates and yoga…read morebut can never make the time to go to classes at studios. The fact that I can take a class at any time is extremely convenient. You book your class through the app and it does show you if someone else is already booked. Three people can fit into each sauna so you could potentially get the sauna to yourself. I think most people don't book if they see someone is already in a sauna. I've always been by myself which is nice. The place is always super clean. I've never had any sound, light or heat issues with any of the saunas. The small free weight area is always clean and organized. The place isn't always staffed but when it is the workers have always been really friendly. It's $79 a month for me but my membership only allows me to workout at this location. I didn't opt into the other one because this is the most convenient for me. Overall this place has what I need and I'll continue to go here for my workouts!

I'm hugely disappointed in the owners way of doing business. I put my account on hold last year,…read morethen I asked him to cancel my service which he called after I left a voicemail. I was expecting my account to be cancelled as the owner seemed like a good person. Fast forward 10 months I happened to see a charge for the full amount. I looked at my bank statement and he NEVER CANCELLED my account. I called and left him a message and he didn't and wouldn't respond, but had his associate call me which had no idea as to what was going on. Then to make matters worse she stated I can cancel your account. I haven't been working out there since I believe March of last year. Honestly, I was expecting the owner to call me back and I still have yet to get a call back. Be careful if you cancel your service. Make sure to check!

The In Shape Arden location sauna is ALWAYS dirty. The tile floors are packed with grime, stains on…read morethe glass, and bad odor. I have used the sauna consistently for the last six months and there has never been one time that it has been clean. I've raised my concerns to the staff but it is never addressed. Please do better in shape team. The In Shape Arden location sauna is ALWAYS dirty. The tile floors are packed with grime, stains on the glass, and bad odor. I have used the sauna consistently for the last six months and there has never been one time that it has been clean. I've raised my concerns to the staff but it is never addressed. Please do better in shape team.

A decent gym with lots of amenities - pool, sauna, childcare. Equipment is well-maintained and…read morestaff are friendly. It can be a little busy at times and the prices are quite high for the value, which is why we left for cheaper pastures.

Peak gym experience, culture and atmosphere. Feels more like a gym family compared to big cooperate…read moregyms

Overall really great gym equipment! A bald employee did follow me into the restroom to see if I had…read morea membership, which I thought was weird because you need a keycard to get in? He was also very passive aggressive about it, and I kept it respectful the entire time even though I thought following me into the bathroom and waiting til I was finished with my business was really weird.

I come here often, usually in the evening and Izzy and Amari are the best staff in my opinion! Both…read morehave always been extremely helpful, both always work hard on keeping the gym clean and overall they make the whole experience better at PF Watt avenue. I hope they are recognized for their hard work and effort!!

I've been going to this gym for some time now and i've never experienced discrimination before. I…read morescan in and head to a machine and before I even start, an employee comes up to me and asks me to leave due to my choice of footwear. Admittedly, I was wearing crocs and as a working professional myself, I understand policies are enforced due to liability. I walked to my friend to let him know that I was asked to leave. On my way out, I noticed other gym members were also wearing open toed shoes. My friend also scanned the room and spotted at least FOUR different people with open toed shoes (crocs, birks, and even beach flip flops!!!) When I brought this to her attention, she got frustrated and dismissed me, saying "I already asked you to leave." I left after that. When my friend was leaving, he also brought to her attention there were other members violating clothing policy. She then immediately escalated by threatening to call security instead of trying to listen to our concerns. My questions are: why didn't she care about the other members violating policy that were already working out? Why was she so adamant to kick specifically, me out, but when made aware of other violators, she stayed seated at the front, talking with other employees? Why is there no follow up patrol for other violators, who already had the time to work out? Why was she selective on who to kick out? I can only come to the conclusion this was a form of targeting. I am a smaller woman, and I felt discriminated and bullied. Regarding enforcing the policy to other violators, at best she seemed indifferent and at worst intimidated by the larger individuals. Attached is the PF non-discrimination policy. If non-discrimination is one of PF core values, I am severely disappointed and hurt :( PF can view the cameras and verify my statements. I have had this yelp account 5+ years and i've never had such a horrible experience with an employee/business.

10/10 would hit that. I love working out and this gym had a great experience. I'd tap that anydayread more

5/5 - The Well at Sac State is an exceptional on-campus gym. It's modern, spacious, and…read morewell-equipped with everything you need for a great workout, including a variety of equipment and group classes. The staff is friendly and helpful, and the facilities are always clean and well-maintained. With its convenient location and student-friendly vibe, it's the perfect spot for staying active and healthy. Thanks! Anthonyxibarrax